Terms & Conditions

Consumer Bill of Rights

Your Rights as an Energy Service Company Consumer
ESCO Consumers Bill of Rights

The following is the New York State ESCO Consumers Bill of Rights enacted by the New York Public Service Commission. IDT Energy believes that all of our customers, in all of the states we serve, including New York, New Jersey, Pennsylvania, Maryland, Illinois and beyond, should be entitled to the protections of this Consumers Bill of Rights where another formal Consumer Bill of Rights does not exist.
Customers can purchase energy from an Energy Services Company (ESCO) or from a traditional utility. If you choose to purchase energy from an ESCO you are entitled to:

  • A clear description of the services offered by the ESCO
  • Receive energy delivery and 24hour emergency services from your utility company
  • Clear procedures for switching energy suppliers, including information about the enrollment process
  • Disclosure, in simple and clear language, of the terms and conditions of the agreement between you and the ESCO, including:
    • Price and all variable charges or fees
    • Length of agreement
    • Terms for renewal of the agreement
    • Cancellation process and any termination fees, which are limited by law
    • Conditions, if any, under which the ESCO guarantees cost savings
  • Rescind an agreement with an ESCO within three days of receiving the agreement, if you are a residential customer
  • A description of how pre-payment agreements work, if offered
  • Notice from the ESCO, no less than thirty (30) days prior to the contract renewal date, of the renewal terms and the options you have as a customer
  • A fair and timely complaint resolution process
  • Provision of any written documents (contracts, marketing materials and this ESCO Consumer Bill of Rights) in the same language used to enroll you as a customer

If you are a residential customer in New York, you are entitled to the rights and protections of the Home Energy Fair Practices Act (HEFPA), which requires that all utility customers be treated fairly with regard to application for service, customer billing and complaint procedures. For more information, go to
http://www3.dps.ny.gov/

ESCOs that do not assure these customer rights could lose their eligibility to provide service in New York. Please report any complaints to the Department of Public Service at 1-800-342-3377 between 8:30am and 4:00pm, by mail at Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223, or online at
http://www3.dps.ny.gov/

You can find more information about your energy alternatives in New York by visiting
www.askpsc.com

In addition, the Pennsylvania Public Utility Commission (PUC) makes available the following Consumers Bill of Rights, applicable to Pennsylvania State residents who choose to purchase their energy from an Energy Supplier.
As a Pennsylvanian, you may be able to choose your electric generation supplier and natural gas supplier in areas where competitive supplies are offered. Consumers may be able to secure supply rates below the prices offered by their utility. Consumers are encouraged to proactively engage competitive suppliers – unregulated by the PUC – to obtain pricing information for the generation portion of their bill. Competitive offers may not be available in all areas.

If you choose to purchase energy from an Energy Supplier in Pennsylvania, you are entitled to:

  • The right to a “price to compare” from both the utility and competitive supplier so you are able to make an “apples-to-apples” comparison
  • The right to receive the benefits of new services, technological advances, improved efficiency and competitive prices
  • The right to be protected from unfair, deceptive, fraudulent and anti-competitive practices of providers of electric and natural gas service
  • The right to expect that the quality, reliability and maintenance of your electric and natural gas distribution service should not change and is still monitored by the PUC
  • The right to unbiased, accurate and understandable information to help shop for power and to save money in the deregulated environment

The PUC has practical tips on its website that you can use to reduce your energy usage:
http://www.puc.state.pa.us/general/consumereducation.aspx

For more information and a list of suppliers, see the PUC’s website at
www.puc.state.pa.us
and the state Office of Consumer Advocate’s Electric Shopping Guide and Natural Gas Shopping Guide at
http://www.oca.state.pa.us
or call the Office of Consumer Advocate at 1-800-684-6560.

I understand and agree to the Energy Supplier Bill of Rights.

DC Electricity Fixed Rate NO ETF (EN)

IDT ENERGY, INC. – District of Columbia – SmartBudget Terms and Conditions – V.03142017

District of Columbia PSC Order Number 16840 (Electric), PSC Order No. 17245 (Gas)

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. These Terms and Conditions, together with the Contract Summary, constitute your contract with IDT Energy, Inc. (“IDT Energy”) for electricity and/or natural gas supply (this “Agreement”). Under this Agreement, IDT Energy agrees to sell, and you (also referred to herein as “Customer”) agree to purchase and accept, the quantity of electricity and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery schedule of the local utility company (“Local Utility”), subject to the terms and conditions contained herein. IDT Energy is not affiliated with, and does not represent, the Local Utility.
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving Customer’s historic and current billing and electricity and/or natural gas usage information from the Local Utility, and for procuring and scheduling the transmission, transportation and ancillary services necessary to deliver electricity and/or natural gas purchased by Customer to the Local Utility. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will remain in effect for the duration of this Agreement, including all Initial Terms and Renewal Terms. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the variable rate or fixed rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the Local Utility’s actual or estimated meter reads. IDT Energy’s price for the electricity and/or natural gas does not include any tax, Local Utility distribution charge, or other Local Utility fee or charge. The prices quoted in this Agreement are for the specified commodity provided by IDT Energy, and the D.C. Public Service Commission does not regulate IDT Energy’s electricity or natural gas prices. Variable Rate Plan: If your Contract Summary indicates that you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the Local Utility’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the Local Utility’s rates. There is no limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If your Contract Summary indicates that you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the Local Utility’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the Local Utility’s rates. There is no limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. SmartBudget (Fixed Rate) Plan: If your Contract Summary indicates that you have chosen a SmartBudget electric or natural gas product, the rate for the electricity and/or natural gas supplied pursuant to this Agreement for the first 12 billing cycles will be the fixed rate set forth on the Contract Summary, plus all applicable taxes. After the first 12 billing cycles, the rate will be a variable rate which may change monthly at IDT Energy’s discretion based on the factors detailed above in the description of the Variable Rate Plan. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. If Customer participates in IDT Energy’s rebate program, Customer must be an active customer of IDT Energy, in good standing, at the time any rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to Customer at the billing address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1-877-887-6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items. Renewable/Green Energy Option: If you have chosen the Renewable/Green Energy Supply option, IDT Energy will ensure that 100% of your electricity usage is matched with renewable energy certificates. [A renewable energy certificate is a tradable, non-tangible energy commodity that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource and was fed into the shared system of power lines which transport energy]. IDT Energy may take up to 24 months from the end of each calendar year to address any deficiency in the renewable content of electricity sold under this Agreement during such calendar year. If you have chosen a Variable Rate electric product and the Renewable/Green Energy option, your rate for the electricity supplied will be IDT Energy’s Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Renewable/Green Energy Option you may call IDT Energy at 1-877-887-6866. If you have chosen a SmartBudget (Fixed Rate) electric product with the Renewable/Green Energy Option, it will apply for the first 12 billing cycles.
  4. BILLING AND PAYMENT. You will receive one bill each month issued by your Local Utility. Payment terms are governed by the terms of the Local Utility’s tariff and billing procedures. Your bill will be based on scheduled meter readings and/or estimates provided by Local Utility. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the Local Utility. Should the Local Utility cease billing you and/or commence billing IDT Energy for any charges relating to you, IDT Energy will bill you and you will pay for all such charges, and you will be liable for all costs, including legal fees, associated with the collection of outstanding balances. Your obligations under this Agreement will end when your account balance is paid in full.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the Local Utility and title to gas shall pass from us to you prior to delivery to the District of Columbia. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity and/or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate.
  6. TERM AND TERMINATION. This Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the Local Utility, and it shall continue until terminated by Customer or by IDT Energy. IDT Energy will provide notice 35 days prior to termination. Customer may terminate this agreement at any time by providing written notice to IDT Energy. In the event of termination, IDT Energy will notify the Local Utility and the Local Utility will complete the termination on the next available date in accordance with its rules. If this Agreement is terminated and Customer does not enroll with a new supplier, Customer will return to Local Utility default service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement and will inform you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the District of Columbia without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  11. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with Local Utility or the commodity supplier or others used to deliver electricity and/or natural gas to Customer’s residence.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE Resolution. Customer agrees to first contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, service outages, and charges from the Local Utility should be directed to the Local Utility. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the Public Service Commission of the District of Columbia pursuant to its Complaint Handling Procedures by calling the DCPSC at 202-626-5120 or by writing to the PSC at: Public Service Commission of the District of Columbia, Office of Consumer Services, 1325 G Street, N.W., Suite 800, Washington, D.C. 20005 or through its website at: www.dcpcs.org. Alternatively, a Customer may also contact the Office of the People’s Counsel (OPC) an independent agency of the District of Columbia Government that is the advocate for ratepayers and consumers of natural gas, electric and local telephone services in the District. OPC is located at 1133 Fifteenth St, N.W., Suite 500, Washington D.C. 20005. Its telephone and fax numbers are 202-727-3071 and 202-727-1014, respectively, and the website for the OPC is www.opc-dc.gov. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute.
  15. MANDATORY ARBITRATION and CLASS ACTION WAIVER. Any dispute, controversy or claim arising out of, or related to, IDT Energy’s services under this Agreement that is not resolved directly between the parties or by the PSC (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and if customer is a residential customer the Consumer-Related Disputes Supplementary Procedures. BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK REMEDIES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION. THE PARTIES AGREE THAT ALL CLAIMS INCLUDING STATUTORY, STATE OR FEDERAL CLAIMS, MAY BE MADE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ACTIONS, EITHER IN ARBITRATION OR THROUGH A COURT PROCEEDING. FURTHER, CUSTOMER WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. AAA MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IN THE EVENT THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION WILL REMAIN IN FORCE. JUDGMENT ON THE ARBITRATOR’S AWARD CAN BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS THE FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
  16. MODIFICATION. IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer forty-five (45) days’ prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement in accordance with Section 6 above.
  17. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by the Local Utility, and the DCPSC. Your Local Utility’s transmission and distribution functions will continue to be regulated by the DCPSC. Electric and/or natural gas service may be disconnected only by the Local Utility according to the procedures in its tariff and as set forth in the DCPSC’s rules.
  18. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those in this Agreement, by email.
  19. ENTIRE AGREEMENT. This Agreement, together with the Contract Summary, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed herein are superseded by this Agreement.
  20. RIGHT OF RESCISSION. A residential customer may rescind this Agreement, without penalty, within a three day Rescission Period. The three day Rescission Period begins on one of the following dates; (a) when the customer signs the Agreement; (b) when the customer transmits the electronic acceptance of the Agreement via the Internet; or, (c) if the Agreement was mailed to the customer, the date of the postmark on the envelope.

DC Electricity Variable Rate (EN)

IDT ENERGY, INC. – District of Columbia – Variable Rate Terms and Conditions – V.03142017

District of Columbia PSC Order Number 16840 (Electric), PSC Order No. 17245 (Gas)

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. These Terms and Conditions, together with the Contract Summary, constitute your contract with IDT Energy, Inc. (“IDT Energy”) for electricity and/or natural gas supply (this “Agreement”). Under this Agreement, IDT Energy agrees to sell, and you (also referred to herein as “Customer”) agree to purchase and accept, the quantity of electricity and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery schedule of the local utility company (“Local Utility”), subject to the terms and conditions contained herein. IDT Energy is not affiliated with, and does not represent, the Local Utility.
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving Customer’s historic and current billing and electricity and/or natural gas usage information from the Local Utility, and for procuring and scheduling the transmission, transportation and ancillary services necessary to deliver electricity and/or natural gas purchased by Customer to the Local Utility. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will remain in effect for the duration of this Agreement, including all Initial Terms and Renewal Terms. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the variable rate or fixed rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the Local Utility’s actual or estimated meter reads. IDT Energy’s price for the electricity and/or natural gas does not include any tax, Local Utility distribution charge, or other Local Utility fee or charge. The prices quoted in this Agreement are for the specified commodity provided by IDT Energy, and the D.C. Public Service Commission does not regulate IDT Energy’s electricity or natural gas prices. Variable Rate Plan: If your Contract Summary indicates that you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the Local Utility’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the Local Utility’s rates. There is no limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If your Contract Summary indicates that you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the Local Utility’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the Local Utility’s rates. There is no limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. SmartBudget (Fixed Rate) Plan: If your Contract Summary indicates that you have chosen a SmartBudget electric or natural gas product, the rate for the electricity and/or natural gas supplied pursuant to this Agreement for the first 12 billing cycles will be the fixed rate set forth on the Contract Summary, plus all applicable taxes. After the first 12 billing cycles, the rate will be a variable rate which may change monthly at IDT Energy’s discretion based on the factors detailed above in the description of the Variable Rate Plan. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. If Customer participates in IDT Energy’s rebate program, Customer must be an active customer of IDT Energy, in good standing, at the time any rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to Customer at the billing address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1-877-887-6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items. Renewable/Green Energy Option: If you have chosen the Renewable/Green Energy Supply option, IDT Energy will ensure that 100% of your electricity usage is matched with renewable energy certificates. [A renewable energy certificate is a tradable, non-tangible energy commodity that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource and was fed into the shared system of power lines which transport energy]. IDT Energy may take up to 24 months from the end of each calendar year to address any deficiency in the renewable content of electricity sold under this Agreement during such calendar year. If you have chosen a Variable Rate electric product and the Renewable/Green Energy option, your rate for the electricity supplied will be IDT Energy’s Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Renewable/Green Energy Option you may call IDT Energy at 1-877-887-6866. If you have chosen a SmartBudget (Fixed Rate) electric product with the Renewable/Green Energy Option, it will apply for the first 12 billing cycles.
  4. BILLING AND PAYMENT. You will receive one bill each month issued by your Local Utility. Payment terms are governed by the terms of the Local Utility’s tariff and billing procedures. Your bill will be based on scheduled meter readings and/or estimates provided by Local Utility. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the Local Utility. Should the Local Utility cease billing you and/or commence billing IDT Energy for any charges relating to you, IDT Energy will bill you and you will pay for all such charges, and you will be liable for all costs, including legal fees, associated with the collection of outstanding balances. Your obligations under this Agreement will end when your account balance is paid in full.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the Local Utility and title to gas shall pass from us to you prior to delivery to the District of Columbia. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity and/or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate.
  6. TERM AND TERMINATION. This Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the Local Utility, and it shall continue until terminated by Customer or by IDT Energy. IDT Energy will provide notice 35 days prior to termination. Customer may terminate this agreement at any time by providing written notice to IDT Energy. In the event of termination, IDT Energy will notify the Local Utility and the Local Utility will complete the termination on the next available date in accordance with its rules. If this Agreement is terminated and Customer does not enroll with a new supplier, Customer will return to Local Utility default service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement and will inform you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the District of Columbia without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  11. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with Local Utility or the commodity supplier or others used to deliver electricity and/or natural gas to Customer’s residence.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE Resolution. Customer agrees to first contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, service outages, and charges from the Local Utility should be directed to the Local Utility. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the Public Service Commission of the District of Columbia pursuant to its Complaint Handling Procedures by calling the DCPSC at 202-626-5120 or by writing to the PSC at: Public Service Commission of the District of Columbia, Office of Consumer Services, 1325 G Street, N.W., Suite 800, Washington, D.C. 20005 or through its website at: www.dcpcs.org. Alternatively, a Customer may also contact the Office of the People’s Counsel (OPC) an independent agency of the District of Columbia Government that is the advocate for ratepayers and consumers of natural gas, electric and local telephone services in the District. OPC is located at 1133 Fifteenth St, N.W., Suite 500, Washington D.C. 20005. Its telephone and fax numbers are 202-727-3071 and 202-727-1014, respectively, and the website for the OPC is www.opc-dc.gov. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute.
  15. MANDATORY ARBITRATION and CLASS ACTION WAIVER. Any dispute, controversy or claim arising out of, or related to, IDT Energy’s services under this Agreement that is not resolved directly between the parties or by the PSC (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and if customer is a residential customer the Consumer-Related Disputes Supplementary Procedures. BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK REMEDIES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION. THE PARTIES AGREE THAT ALL CLAIMS INCLUDING STATUTORY, STATE OR FEDERAL CLAIMS, MAY BE MADE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ACTIONS, EITHER IN ARBITRATION OR THROUGH A COURT PROCEEDING. FURTHER, CUSTOMER WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. AAA MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IN THE EVENT THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION WILL REMAIN IN FORCE. JUDGMENT ON THE ARBITRATOR’S AWARD CAN BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS THE FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
  16. MODIFICATION. IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer forty-five (45) days’ prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement in accordance with Section 6 above.
  17. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by the Local Utility, and the DCPSC. Your Local Utility’s transmission and distribution functions will continue to be regulated by the DCPSC. Electric and/or natural gas service may be disconnected only by the Local Utility according to the procedures in its tariff and as set forth in the DCPSC’s rules.
  18. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those in this Agreement, by email.
  19. ENTIRE AGREEMENT. This Agreement, together with the Contract Summary, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed herein are superseded by this Agreement.
  20. RIGHT OF RESCISSION. A residential customer may rescind this Agreement, without penalty, within a three day Rescission Period. The three day Rescission Period begins on one of the following dates; (a) when the customer signs the Agreement; (b) when the customer transmits the electronic acceptance of the Agreement via the Internet; or, (c) if the Agreement was mailed to the customer, the date of the postmark on the envelope.

IL Electricity Fixed Rate No ETF (EN)

IDT ENERGY, INC. – State of Illinois – Terms and Conditions – V.09012017

  1. AGREEMENT TO SELL AND PURCHASE ENERGY (“Agreement”). IDT Energy, Inc. (“IDT Energy”) agrees to provide and sell to you, and you (also referred to herein as “Customer”), agree to purchase and accept from IDT Energy, the quantity of electricity necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy and the delivery schedule of the electric utility, subject to the terms and conditions contained herein. IDT Energy is an independent seller of power and energy service certified by the Illinois Commerce Commission. Any IDT Energy agent that you may have interacted with is not representing or acting on behalf of an electric utility, governmental bodies or consumer groups. Your electric utility remains responsible for the delivery of power and energy to your premises and will continue to respond to any service calls and emergencies. Switching to IDT Energy will not impact your electric service reliability. You will receive written notification from the electric utility confirming your switch to IDT Energy.
  2. INFORMATION RELEASE AUTHORIZATION. Customer hereby authorizes the electric utility to release to IDT Energy, and authorizes IDT Energy to obtain from the electric utility and review, detailed information regarding Customer’s account including, but not limited to: account number; meter number; consumption history; billing determinants; payment history; credit information; public assistance status; and participation in utility low income discount programs. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer. This authorization will remain in effect during the Initial Term of this Agreement and any renewal thereof. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity supplied pursuant to this Agreement will be calculated by multiplying (i) the Variable Rate or Fixed Rate for the electricity, by (ii) the amount of electricity consumed, as determined by the electric utility’s actual or estimated meter reads. For the Variable Rate plan, the rate for the first month of your service with IDT Energy is set forth on your Contract Summary. Thereafter, the rate for the electricity supplied pursuant to this Agreement will fluctuate at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM/MISO wholesale electricity markets, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The rate may be higher or lower than the electric utility’s rate in any particular month. There is no cap on the Variable Rate. For the Fixed Rate “SmartBudget” plan, the rate for the electricity supplied pursuant to this Agreement will be the fixed rate set forth on your Contract Summary, plus all applicable taxes, starting with your first date of service with IDT Energy and continuing for all bills issued within 12 months of that date (the “Initial Term”). Your rate for electricity, whether a Variable Rate or Fixed Rate, does not include the electric utility’s charges and fees.
    Green/Renewable Energy Supply Option: If you have chosen the Green/Renewable Energy Supply option, IDT Energy will ensure that 100% of your electricity usage is matched with renewable energy certificates. [A renewable energy certificate is a tradable, non-tangible energy commodity that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource and was fed into the shared system of power lines which transport energy]. IDT Energy may take up to 24 months after the end of each calendar year under which this Agreement is in effect to address any deficiency that may arise in the green renewable content of electricity sold under this Agreement in the previous calendar year. If you have chosen a Variable Rate product and the Green/Renewable Energy Supply option, your rate for the electricity supplied will be IDT Energy’s Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Green/Renewable Energy Supply Option you may call IDT Energy at 1-877-887-6866. If you have chosen a Fixed Rate “SmartBudget” product with the Green/Renewable Supply Option, it will no longer apply if the account renews on a variable rate pursuant to Section “7” below.
    Rebate Programs: From time-to-time IDT Energy may offer a rebate program for new customers who enroll with IDT Energy and maintain active accounts with IDT Energy for a specified period of time. To be eligible to earn a rebate under any such rebate program, Customer will have 60 days to complete a validation process in accordance with the instructions that will be provided to Customer. Customer will also have to be an active customer of IDT Energy, in good standing, at the time the rebate is to be issued in order to qualify for the rebate. Rebate amounts appearing in IDT Energy’s advertising materials or presented orally to potential customers are merely examples of rebate amounts that customers might be eligible to receive. The actual amount of any rebate will be computed by reference to Customer’s actual usage over the term of this Agreement, which may vary substantially from any estimate provided. Any rebate earned by Customer will be sent to Customer at the address provided by Customer during the validation process. Rebates can be issued in a variety of forms including, but not limited to, checks, stored-value cards, or electronic gift cards. Stored-value cards and electronic gift cards will be issued by an issuing bank, pursuant to a direct relationship between Customer and the issuing bank, and will be subject to the terms and conditions of a Cardholder Agreement. Stored-value cards and electronic gift cards will expire 6 months after issuance.
  4. BILLING AND PAYMENT. You will normally receive one bill each month issued by the electric utility, or by IDT Energy if directed by you or the electric utility. Unless otherwise provided herein, payment terms are governed by the terms of the electric utility’s tariff if the electric utility issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due twenty-five (25) days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorneys’ fees and court costs, as allowed by law. All accounts, which are overdue, may be referred to a collection agency consistent with the laws of the State of Illinois. Your bill will be based on scheduled meter readings and/or estimates provided by the electric utility. The parties agree to accept, for purposes of accounting for electricity delivered under this Agreement, the quantity, quality, and measurement determined by the electric utility. A twenty-dollar ($20) fee will be charged for all returned checks.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the electric utility. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. RESCISSION RIGHTS. Customer may rescind this Agreement before IDT Energy submits the enrollment request to the electric utility by contacting IDT Energy at 1-877-887-6866. Customer may also rescind this Agreement and the pending enrollment, within 10 days after the electric utility processes the enrollment request by contacting IDT Energy at 1-877-887-6866 or the electric utility at 1-800-334-7661.
  7. TERM; TERMINATION; RENEWAL; EARLY TERMINATION FEES. For the Variable Rate plan, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the electric utility, and shall continue on a month-to-month basis until either Customer or IDT Energy cancels or terminates this Agreement by providing 30 days’ notice of termination to the other party. In the event such notice is given, the electric utility will complete the termination on the next available date in accordance with its rules. .
    For the Fixed Rate “SmartBudget” plan, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the electric utility, and it shall continue for 12 monthly billing cycles thereafter (“Initial Term”). Upon expiration of the Initial Term, this Agreement shall automatically renew for successive renewal terms (each, a “Renewal Term”) without the need for Customer’s affirmative consent. If IDT Energy does not wish to offer Customer another fixed rate plan following the Initial Term (or any subsequent Renewal Term), then this Agreement will automatically renew, without notice, on a month-to-month basis with a variable rate that will fluctuate as described in Section “3” above. If IDT Energy does wish to offer Customer another fixed rate plan, then IDT Energy will notify Customer in writing, at least 30, but not more than 60, days prior to the expiration of the Initial Term (or any subsequent Renewal Term), of the length of the next Term, the fixed rate that will apply during the next Term, and any other changes that will be made to the terms and conditions of the Agreement for the next Term. Such changes will apply during the next Term unless Customer affirmatively terminates the Agreement prior to expiration of the then-current Term.
  8. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  9. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Illinois without regard to the conflicts of law provisions thereof.
  10. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  11. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  12. FORCE MAJEURE. IDT Energy will make commercially reasonable efforts to provide electricity hereunder but does not guarantee a continuous supply of electricity to Customer. Certain causes and events out IDT Energy’s control (“Force Majeure Events”) may result in interruptions in service. IDT Energy will not be liable for any interruptions caused by a Force Majeure Event, and IDT Energy is not, and shall not be, liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, non-performance by the electric utility (including, but not limited to, a facility outage on its electric facilities), or any other cause beyond IDT Energy’s control.
  13. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedy against IDT Energy, for any damages caused by any service outage, defect or failure, shall be the termination provisions set forth above in Section “7.” IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by Customer for the applicable service during the 12 months preceding the month in which the damage occurred.
  14. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity after its delivery to Customer’s residence.
  15. DISPUTE RESOLUTION, MANDATORY ARBITRATION and CLASS ACTION WAIVER. All disputes regarding transmission, distribution, power outages, and bills from the electric utility should be directed to the electric utility. In the event of a dispute relating to IDT Energy’s services hereunder, Customer shall first contact IDT Energy and attempt to resolve the dispute directly. Customer and IDT Energy shall try in good faith to resolve the dispute. A residential customer who is dissatisfied with IDT Energy’s proposed resolution may file a complaint with the Consumer Services Division of the Illinois Commerce Commission (“ICC”) by calling the ICC at 1-800-524-0795, by writing to the ICC at: Illinois Commerce Commission, 527 E. Capitol Ave, Springfield Illinois, 62701, or through the ICC’s website at: www.icc.illinois.gov. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute. Any dispute, controversy or claim arising out of, or related to, IDT Energy’s services under this Agreement that is not resolved directly between the parties or by the ICC (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK REMEDIES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
    THE PARTIES AGREE THAT ALL CLAIMS INCLUDING STATUTORY, STATE OR FEDERAL CLAIMS, MAY BE MADE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ACTIONS, EITHER IN ARBITRATION OR THROUGH A COURT PROCEEDING. FURTHER, CUSTOMER WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. AAA MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IN THE EVENT THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION WILL REMAIN IN FORCE. JUDGMENT ON THE ARBITRATOR’S AWARD CAN BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS THE FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
  16. ENTIRE AGREEMENT. This Agreement, including the Contract Summary, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its Sales personnel other than the written statements in this Agreement and that you have made your own decision to enter into this Agreement.
  17. MODIFICATION. IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer thirty (30) days’ prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement, without penalty, by providing written notice to IDT Energy before the commencement of the next billing cycle.
  18. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the tariff of the electric utility, and the rules and regulations issued by the ICC. Your electric utility’s transmission and distribution functions will continue to be regulated by the ICC. Electric service may be disconnected only by the electric utility and only in compliance with rules set by the ICC. In the event of your failure to pay for the electricity provided to you, IDT Energy may terminate the business relationship with you and your service may be disconnected by the electric utility. The ICC may be contacted at 1-800-524-0795; http://www.icc.illinois.gov; or at 527 E Capitol Ave, Springfield, Illinois, 62701.
  19. IDT ENERGY’S CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to: 520 Broad Street, Newark, NJ 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com.

IL Electricity Fixed Rate No ETF (SP)

IDT ENERGY, INC. – Estado de Illinois – Términos y condiciones – V.09012017

  1. CONTRATO PARA VENDER Y COMPRAR ENERGÍA (“Contrato”). IDT Energy, Inc. (“IDT Energy”) acuerda proporcionarle y venderle a usted, y usted (“Cliente”) acuerda adquirir y aceptar de IDT Energy, la cantidad necesaria para satisfacer sus requisitos, según lo estimado por IDT Energy a partir de los datos de consumo obtenidos por IDT Energy y el cronograma de entrega de la empresa de servicios de electricidad, sujeto a los términos y condiciones del presente. IDT Energy es un vendedor independiente de servicios de energía y electricidad certificado por la Comisión de Comercio de Illinois. Ningún agente de IDT Energy con el que pudo haber interactuado representa a ninguna empresa de servicios de electricidad, agencia gubernamental ni grupo de consumidores, como tampoco actúa en su nombre. Su empresa de servicios de electricidad sigue siendo responsable de la entrega de energía a sus instalaciones y de responder a las llamadas de servicio o emergencia. Cambiarse a IDT Energy no afectará la confiabilidad de su servicio de electricidad. Recibirá un aviso por escrito de la empresa de servicios de electricidad en el que le confirmarán su cambio a IDT Energy.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. Por el presente, el Cliente autoriza a la empresa de servicios de electricidad a divulgar a IDT Energy información detallada respecto a la cuenta del Cliente, como, número de cuenta, número de medidor, historial de consumo, factores determinantes de facturación, historial de pago, información crediticia, condición de recepción de asistencia pública y participación en programas de descuentos en empresas de servicios públicos para personas con bajos ingresos, entre otros; asimismo, el Cliente autoriza a IDT Energy a obtener la información de la empresa de servicios de electricidad y a analizar dicha información. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo. Esta autorización tendrá vigencia durante el Plazo inicial de este Contrato y cualquier renovación posterior. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
  3. PRECIO. Para cada ciclo de facturación mensual, el precio de la electricidad suministrada conforme a este Contrato se calculará multiplicando (i) la tarifa variable o fija acordada para la electricidad por (ii) la cantidad de electricidad consumida, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la empresa de servicios de electricidad. Para el plan de tarifa variable, la tarifa correspondiente al primer mes que reciba los servicios de IDT Energy se estipula en el Resumen del Contrato. A partir de entonces, la tarifa de la electricidad suministrada en virtud de este Contrato variará a criterio de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes de los mercados de electricidad al por mayor de PJM o MISO, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la empresa de servicios de electricidad. No hay un límite máximo para la tarifa variable. En el plan “SmartBudget” de tarifa fija, la tarifa por la electricidad suministrada por IDT Energy en virtud de este Contrato será la tarifa fija estipulada en el Resumen del Contrato, más todos los impuestos aplicables, y comenzará el primer día que IDT Energy le preste servicios y continuará en todas las facturas emitidas dentro de los 12 meses posteriores a dicha fecha (“Plazo inicial”). La tarifa por la electricidad, sea esta variable o fija, no incluye los cargos y las tasas de la empresa de servicios de electricidad.
    Opción de suministro de energía verde/renovable. Si eligió la opción de suministro de energía verde/renovable, IDT Energy se asegurará de que el 100 % de su consumo de electricidad esté respaldado por certificados de energía renovable. [Un certificado de energía renovable es un producto energético negociable y no tangible que demuestra que 1 megavatio-hora (MWh) de electricidad fue generado de una fuente de energía renovable elegible y que fue ingresado al sistema compartido de líneas de energía que transportan energía]. IDT Energy puede demorar hasta 24 meses después de finalizado cada año calendario en el que este Contrato esté en vigencia para abordar cualquier deficiencia que pudiera surgir en el contenido verde/renovable de la electricidad vendida en virtud de este Contrato en el año calendario anterior. Si optó por un producto de tarifa variable y la opción de suministro de energía verde/renovable, su tarifa por la electricidad suministrada estará compuesta por la tarifa variable de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro de energía verde/renovable, puede llamar a IDT Energy al 1-877-887-6866. Si eligió un producto “SmartBudget” de tarifa fija con la opción de suministro de energía verde/renovable, ya no se aplicará si la cuenta se renueva a una tarifa variable conforme a la Sección “7” de más adelante.
    Programas de Reembolso: De vez en cuando IDT Energy puede ofrecer un programa de reembolso para nuevos clientes que se inscriban con IDT Energy y mantengan cuentas activas con IDT Energy durante un periodo de tiempo especificado. Para ser elegible para obtener un reembolso bajo cualquier programa de reembolso, el Cliente tendrá 60 días para completar un proceso de validación de acuerdo con las instrucciones que se proporcionaran al Cliente. El cliente también tendrá que ser un cliente activo de IDT Energy, en buen estado, en el momento en que el reembolso será emitido para calificar para el reembolso. Los importes de reembolso que aparecen en los materiales de publicidad de IDT Energy o presentados oralmente a clientes potenciales son meramente ejemplos de cantidades de reembolso que los clientes podrían ser elegibles para recibir. El monto real de cualquier reembolso será calculado por referencia al uso real del Cliente durante el término de este Acuerdo, que puede variar sustancialmente de cualquier estimación proporcionada. Cualquier reembolso obtenido por el Cliente se enviará al Cliente en la dirección proporcionada por el Cliente durante el proceso de validación. Los reembolsos pueden ser emitidos en una variedad de formas incluyendo, pero no limitado a, cheques, tarjetas de valor almacenado, o tarjetas de regalo electrónicas. Tarjetas de valor almacenado y tarjetas de regalo electrónicas serán emitidas por un banco emisor, de conformidad con una relación directa entre cliente y el banco emisor, y sujeto a los términos y condiciones para el titular de la tarjeta. Tarjetas de valor y tarjetas de regalo electrónicas se expiran 6 meses de la emisión.
  4. FACTURACIÓN Y PAGO. Usualmente, recibirá una factura cada mes, la cual será emitida por la empresa de servicios de electricidad, o por IDT Energy si usted o la empresa de servicios de electricidad así lo determinaron. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la empresa de servicios de electricidad si el emisor de la factura es la empresa de servicios de electricidad. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento veinticinco (25) días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley del estado de Illinois. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la empresa de servicios de electricidad. Las partes acuerdan aceptar, a los efectos de contabilizar la electricidad entregada conforme este Contrato, la cantidad, la calidad y la medición determinadas por la empresa de servicios de electricidad. Se cobrará una tarifa de veinte dólares ($20) por todos los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la empresa de servicios de electricidad. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá reembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. DERECHOS DE RESCISIÓN. El Cliente podrá rescindir este Contrato antes de que IDT Energy envíe la solicitud de inscripción a la empresa de servicios de electricidad. Para ello debe comunicarse con IDT Energy al 1-877-887-6866. El Cliente también puede rescindir este Contrato y la inscripción pendiente dentro de los 10 días después de que la empresa de servicios de electricidad procese la solicitud de inscripción, llamando a IDT Energy al 1-877-887-6866 o a la empresa de servicios de electricidad al 1-800-334-7661.
  7. PLAZO; RESCISIÓN; RENOVACIÓN; CARGOS POR CANCELACIÓN ANTICIPADA. Para el plan de tarifa variable, este Contrato regirá a partir de la fecha en que la empresa de servicios de electricidad considere efectiva la inscripción del Cliente en IDT Energy y se renovará mensualmente hasta que el Cliente o IDT Energy rescinda este Contrato mediante el envío a la otra parte de un aviso de rescisión con 30 días de anticipación. En el caso de que se realice dicho aviso, la empresa de servicios de electricidad completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas. .
    Para el plan “SmartBudget” de tarifa fija, este Contrato regirá a partir de la fecha en que la empresa de servicios de electricidad considere efectiva la inscripción del Cliente en IDT Energy y continuará durante los 12 ciclos de facturación mensual posteriores (“Plazo inicial”). Al finalizar el Plazo inicial, este Contrato se renovará automáticamente por plazos de renovación sucesivos (cada uno llamado “Plazo de renovación”) sin necesidad de obtener el consentimiento explícito del Cliente. Si IDT Energy no desea ofrecerle al Cliente otro plan de tarifa fija luego del Plazo inicial (o cualquier Plazo de renovación siguiente), este Contrato se renovará, sin aviso, automática y mensualmente con una tarifa variable que fluctuará como se describe en la Sección “3” anterior. Si IDT Energy desea ofrecerle al Cliente otro plan de tarifa fija, entonces IDT Energy le avisará por escrito, con una anticipación de por lo menos 30 días, pero no más de 60 días, antes del vencimiento del Plazo inicial (o cualquier Plazo de renovación siguiente), respecto a la duración del próximo plazo, la tarifa fija que se aplicará durante el próximo plazo y cualquier otra modificación que se realice a los términos y condiciones del Contrato para el próximo plazo. Dichos cambios se aplicarán durante el próximo plazo, a menos que el Cliente deje sin efecto explícitamente el Contrato antes del vencimiento del plazo vigente en ese momento.
  8. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  9. LEY APLICABLE. Este Contrato estará regido las leyes del estado de Illinois y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  10. SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  11. DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad necesaria para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá modificarse para reflejar dichos costos.
  12. FUERZA MAYOR. IDT Energy hará los esfuerzos comercialmente razonables para proporcionarle electricidad en virtud del presente, pero no garantiza un suministro continuo de electricidad al Cliente. Es posible que ciertas causas y eventos fuera del control de IDT Energy (“Eventos de fuerza mayor”) produzcan interrupciones en el servicio. IDT Energy no será responsable por las interrupciones causadas por un Evento de fuerza mayor ni por los daños y perjuicios provocados por los Eventos de fuerza mayor. Los Eventos de fuerza mayor incluyen hechos fortuitos, incendios, inundaciones, tormentas, actos de terrorismo, guerra, disturbios civiles, actos de cualquier autoridad gubernamental, accidentes, paros, problemas o controversias laborales, trabajo de mantenimiento requerido, incapacidad para acceder al sistema de la empresa de distribución local, incumplimiento por parte de la empresa de servicios de electricidad (como un corte de energía en sus instalaciones eléctricas) o cualquier otra causa fuera del control de IDT Energy.
  13. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección “7”. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  14. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad luego de su entrega a la residencia del Cliente.
  15. RESOLUCIÓN DE CONTROVERSIAS, ARBITRAJE OBLIGATORIO Y RENUNCIA A INTERPOSICIÓN DE DEMANDA COLECTIVA. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la empresa de servicios de electricidad deben dirigirse a la empresa de servicios de electricidad. En el caso de una controversia relacionada con los servicios provistos por IDT Energy conforme al presente Contrato, el Cliente primero debe comunicarse con IDT Energy e intentar resolver la controversia directamente con IDT Energy. El Cliente e IDT Energy intentarán resolver la controversia de buena fe. Un cliente residencial que no esté satisfecho con la resolución propuesta por IDT Energy puede presentar una reclamación ante la División de Servicios al Consumidor de la Comisión de Comercio de Illinois (“ICC”) por teléfono al 1-800-524-0795, por carta a Illinois Commerce Commission, 527 E. Capitol Ave, Springfield Illinois, 62701 o a través de su sitio web en www.icc.illinois.gov. El Cliente deberá pagar la factura en su totalidad, excepto por el monto específico impugnado, mientras la controversia esté pendiente. Toda controversia, desacuerdo o reclamación que surja de los servicios que IDT Energy presta en virtud de este Contrato, o relacionados con ellos, que no se resuelva directamente entre las partes o a través de la ICC (en conjunto denominadas “Reclamaciones”) se resolverá mediante arbitraje ante la Asociación Americana de Arbitraje (“AAA”) conforme a las Reglas comerciales de la AAA y, si se trata de un cliente residencial, los Procedimientos complementarios para controversias relacionadas con el consumidor.
    CELEBRANDO ESTE CONTRATO, RENUNCIA A SUS DERECHOS A INICIAR ACCIONES LEGALES Y AL DERECHO A UN JUICIO POR JURADO. LA POSIBILIDAD DE PRESENTAR PRUEBAS EN EL ARBITRAJE ES LIMITADA Y LA DECISIÓN DEL ÁRBITRO ESTÁ SUJETA A UNA REVISIÓN MUY LIMITADA POR PARTE DE LOS TRIBUNALES. LOS ÁRBITROS PUEDEN DETERMINAR LOS MISMOS DAÑOS Y CONCEDER LOS MISMOS RESARCIMIENTOS QUE UN TRIBUNAL. LA AAA TENDRÁ LA FACULTAD PARA PRONUNCIARSE SOBRE CUALQUIER DESAFÍO A SU PROPIA JURISDICCIÓN O LA VALIDEZ O FACTIBILIDAD DE CUALQUIER PARTE DE ESTA DISPOSICIÓN DE ARBITRAJE.
    LAS PARTES ACUERDAN QUE TODAS LAS RECLAMACIONES, INCLUIDAS LAS RECLAMACIONES CONTEMPLADAS POR LA LEY, ESTATALES O FEDERALES, SOLO PODRÁN PRESENTARSE DE FORMA INDIVIDUAL Y QUE ESTE CONTRATO NO PERMITE LAS DEMANDAS COLECTIVAS, YA SEA EN ARBITRAJE O MEDIANTE UN PROCEDIMIENTO JUDICIAL. ADEMÁS, EL CLIENTE NO TENDRÁ DERECHO A PARTICIPAR COMO REPRESENTANTE O COMO MIEMBRO DE NINGUNA TIPO DE RECLAMANTES EN RELACIÓN CON LAS RECLAMACIONES SUJETAS A ARBITRAJE. LA AAA NO PODRÁ CONSOLIDAR LAS RECLAMACIONES DE MÁS DE UNA PERSONA NI PODRÁ PRESIDIR ANTE NINGUNA FORMA DE PROCEDIMIENTO REPRESENTATIVO O COLECTIVO. EN EL CASO DE QUE LA PROHIBICIÓN DEL ARBITRAJE DE DEMANDAS COLECTIVAS SE CONSIDERE INVÁLIDA O INVIABLE, LAS PARTES RESTANTES DE ESTA DISPOSICIÓN DE ARBITRAJE SEGUIRÁN EN VIGENCIA. LA SENTENCIA SOBRE EL LAUDO ARBITRAL PUEDE PRESENTARSE ANTE CUALQUIER TRIBUNAL QUE TENGA JURISDICCIÓN. ESTE CONTRATO REPRESENTA UNA TRANSACCIÓN DE COMERCIO INTERESTATAL Y, POR LO TANTO, LA LEY DE ARBITRAJE FEDERAL RIGE LA INTERPRETACIÓN Y APLICACIÓN DE ESTA DISPOSICIÓN. ESTA DISPOSICIÓN DE ARBITRAJE TENDRÁ VIGENCIA AUN DESPUÉS DE LA RESCISIÓN DE ESTE CONTRATO.
  16. CONTRATO COMPLETO. Este contrato, incluido el Resumen del Contrato, constituye el contrato completo entre usted e IDT Energy. Usted reconoce que no se basa en consejos, comentarios, recomendaciones o declaraciones de IDT Energy o su personal de Ventas que no sean las declaraciones escritas en este Contrato. También admite que usted tomó la decisión de celebrar este Contrato.
  17. MODIFICACIÓN. IDT Energy puede modificar los términos de este Contrato en cualquier momento y dicho contrato enmendado reemplazará a cualquier contrato previo entre el Cliente e IDT Energy. IDT Energy le proporcionará al Cliente un aviso por escrito con una antelación de treinta (30) días a que se produzca dicha modificación. Después de recibir dicho aviso, el Cliente podrá rescindir el Contrato, sin tener que pagar multas, proporcionando un aviso por escrito a IDT Energy antes del comienzo del próximo ciclo de facturación.
  18. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato, la normativa tarifaria de la empresa de servicios de electricidad y las normas y reglamentaciones emitidas por la ICC. La ICC seguirá regulando las funciones de transmisión y distribución de la empresa de servicios de electricidad. El servicio de electricidad solo puede ser desconectado por la empresa de servicios de electricidad y únicamente en cumplimiento de las normas establecidas por la ICC. En el caso de que usted no pague por la electricidad que se le proporciona, IDT Energy puede finalizar la relación comercial con usted y su servicio puede ser desconectado por la empresa de servicios de electricidad. Puede comunicarse con la ICC al 1-800-524-0795, a través de http://www.icc.illinois.gov o en 527 E Capitol Ave, Springfield, Illinois, 62701.
  19. INFORMACIÓN DE CONTACTO DE IDT ENERGY. Todas las preguntas relacionadas con estos términos y condiciones o el servicio que contrató de IDT Energy deben dirigirse a 520 Broad Street, Newark, NJ 07102. También puede comunicarse con IDT Energy por teléfono al 1-877-887-6866, por fax al 1-716-664-2297 o por correo electrónico a contactus@idtenergy.com.

IL Electricity Variable Rate (EN)

IDT ENERGY, INC. – State of Illinois – Terms and Conditions -V.09012017

  1. AGREEMENT TO SELL AND PURCHASE ENERGY (“Agreement”). IDT Energy, Inc. (“IDT Energy”) agrees to provide and sell to you, and you (also referred to herein as “Customer”), agree to purchase and accept from IDT Energy, the quantity of electricity necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy and the delivery schedule of the electric utility, subject to the terms and conditions contained herein. IDT Energy is an independent seller of power and energy service certified by the Illinois Commerce Commission. Any IDT Energy agent that you may have interacted with is not representing or acting on behalf of an electric utility, governmental bodies or consumer groups. Your electric utility remains responsible for the delivery of power and energy to your premises and will continue to respond to any service calls and emergencies. Switching to IDT Energy will not impact your electric service reliability. You will receive written notification from the electric utility confirming your switch to IDT Energy.
  2. INFORMATION RELEASE AUTHORIZATION. Customer hereby authorizes the electric utility to release to IDT Energy, and authorizes IDT Energy to obtain from the electric utility and review, detailed information regarding Customer’s account including, but not limited to: account number; meter number; consumption history; billing determinants; payment history; credit information; public assistance status; and participation in utility low income discount programs. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer. This authorization will remain in effect during the Initial Term of this Agreement and any renewal thereof. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity supplied pursuant to this Agreement will be calculated by multiplying (i) the Variable Rate or Fixed Rate for the electricity, by (ii) the amount of electricity consumed, as determined by the electric utility’s actual or estimated meter reads. For the Variable Rate plan, the rate for the first month of your service with IDT Energy is set forth on your Contract Summary. Thereafter, the rate for the electricity supplied pursuant to this Agreement will fluctuate at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM/MISO wholesale electricity markets, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The rate may be higher or lower than the electric utility’s rate in any particular month. There is no cap on the Variable Rate. For the Fixed Rate “SmartBudget” plan, the rate for the electricity supplied pursuant to this Agreement will be the fixed rate set forth on your Contract Summary, plus all applicable taxes, starting with your first date of service with IDT Energy and continuing for all bills issued within 12 months of that date (the “Initial Term”). Your rate for electricity, whether a Variable Rate or Fixed Rate, does not include the electric utility’s charges and fees.
    Green/Renewable Energy Supply Option: If you have chosen the Green/Renewable Energy Supply option, IDT Energy will ensure that 100% of your electricity usage is matched with renewable energy certificates. [A renewable energy certificate is a tradable, non-tangible energy commodity that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource and was fed into the shared system of power lines which transport energy]. IDT Energy may take up to 24 months after the end of each calendar year under which this Agreement is in effect to address any deficiency that may arise in the green renewable content of electricity sold under this Agreement in the previous calendar year. If you have chosen a Variable Rate product and the Green/Renewable Energy Supply option, your rate for the electricity supplied will be IDT Energy’s Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Green/Renewable Energy Supply Option you may call IDT Energy at 1-877-887-6866. If you have chosen a Fixed Rate “SmartBudget” product with the Green/Renewable Supply Option, it will no longer apply if the account renews on a variable rate pursuant to Section “7” below.
    Rebate Programs: From time-to-time IDT Energy may offer a rebate program for new customers who enroll with IDT Energy and maintain active accounts with IDT Energy for a specified period of time. To be eligible to earn a rebate under any such rebate program, Customer will have 60 days to complete a validation process in accordance with the instructions that will be provided to Customer. Customer will also have to be an active customer of IDT Energy, in good standing, at the time the rebate is to be issued in order to qualify for the rebate. Rebate amounts appearing in IDT Energy’s advertising materials or presented orally to potential customers are merely examples of rebate amounts that customers might be eligible to receive. The actual amount of any rebate will be computed by reference to Customer’s actual usage over the term of this Agreement, which may vary substantially from any estimate provided. Any rebate earned by Customer will be sent to Customer at the address provided by Customer during the validation process. Rebates can be issued in a variety of forms including, but not limited to, checks, stored-value cards, or electronic gift cards. Stored-value cards and electronic gift cards will be issued by an issuing bank, pursuant to a direct relationship between Customer and the issuing bank, and will be subject to the terms and conditions of a Cardholder Agreement. Stored-value cards and electronic gift cards will expire 6 months after issuance.
  4. BILLING AND PAYMENT. You will normally receive one bill each month issued by the electric utility, or by IDT Energy if directed by you or the electric utility. Unless otherwise provided herein, payment terms are governed by the terms of the electric utility’s tariff if the electric utility issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due twenty-five (25) days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorneys’ fees and court costs, as allowed by law. All accounts, which are overdue, may be referred to a collection agency consistent with the laws of the State of Illinois. Your bill will be based on scheduled meter readings and/or estimates provided by the electric utility. The parties agree to accept, for purposes of accounting for electricity delivered under this Agreement, the quantity, quality, and measurement determined by the electric utility. A twenty-dollar ($20) fee will be charged for all returned checks.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the electric utility. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. RESCISSION RIGHTS. Customer may rescind this Agreement before IDT Energy submits the enrollment request to the electric utility by contacting IDT Energy at 1-877-887-6866. Customer may also rescind this Agreement and the pending enrollment, within 10 days after the electric utility processes the enrollment request by contacting IDT Energy at 1-877-887-6866 or the electric utility at 1-800-334-7661.
  7. TERM; TERMINATION; RENEWAL; EARLY TERMINATION FEES. For the Variable Rate plan, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the electric utility, and shall continue on a month-to-month basis until either Customer or IDT Energy cancels or terminates this Agreement by providing 30 days’ notice of termination to the other party. In the event such notice is given, the electric utility will complete the termination on the next available date in accordance with its rules. .
    For the Fixed Rate “SmartBudget” plan, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the electric utility, and it shall continue for 12 monthly billing cycles thereafter (“Initial Term”). Upon expiration of the Initial Term, this Agreement shall automatically renew for successive renewal terms (each, a “Renewal Term”) without the need for Customer’s affirmative consent. If IDT Energy does not wish to offer Customer another fixed rate plan following the Initial Term (or any subsequent Renewal Term), then this Agreement will automatically renew, without notice, on a month-to-month basis with a variable rate that will fluctuate as described in Section “3” above. If IDT Energy does wish to offer Customer another fixed rate plan, then IDT Energy will notify Customer in writing, at least 30, but not more than 60, days prior to the expiration of the Initial Term (or any subsequent Renewal Term), of the length of the next Term, the fixed rate that will apply during the next Term, and any other changes that will be made to the terms and conditions of the Agreement for the next Term. Such changes will apply during the next Term unless Customer affirmatively terminates the Agreement prior to expiration of the then-current Term.
  8. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  9. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Illinois without regard to the conflicts of law provisions thereof.
  10. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  11. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  12. FORCE MAJEURE. IDT Energy will make commercially reasonable efforts to provide electricity hereunder but does not guarantee a continuous supply of electricity to Customer. Certain causes and events out IDT Energy’s control (“Force Majeure Events”) may result in interruptions in service. IDT Energy will not be liable for any interruptions caused by a Force Majeure Event, and IDT Energy is not, and shall not be, liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, non-performance by the electric utility (including, but not limited to, a facility outage on its electric facilities), or any other cause beyond IDT Energy’s control.
  13. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedy against IDT Energy, for any damages caused by any service outage, defect or failure, shall be the termination provisions set forth above in Section “7.” IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by Customer for the applicable service during the 12 months preceding the month in which the damage occurred.
  14. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity after its delivery to Customer’s residence.
  15. DISPUTE RESOLUTION, MANDATORY ARBITRATION and CLASS ACTION WAIVER. All disputes regarding transmission, distribution, power outages, and bills from the electric utility should be directed to the electric utility. In the event of a dispute relating to IDT Energy’s services hereunder, Customer shall first contact IDT Energy and attempt to resolve the dispute directly. Customer and IDT Energy shall try in good faith to resolve the dispute. A residential customer who is dissatisfied with IDT Energy’s proposed resolution may file a complaint with the Consumer Services Division of the Illinois Commerce Commission (“ICC”) by calling the ICC at 1-800-524-0795, by writing to the ICC at: Illinois Commerce Commission, 527 E. Capitol Ave, Springfield Illinois, 62701, or through the ICC’s website at: www.icc.illinois.gov. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute. Any dispute, controversy or claim arising out of, or related to, IDT Energy’s services under this Agreement that is not resolved directly between the parties or by the ICC (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK REMEDIES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
    THE PARTIES AGREE THAT ALL CLAIMS INCLUDING STATUTORY, STATE OR FEDERAL CLAIMS, MAY BE MADE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ACTIONS, EITHER IN ARBITRATION OR THROUGH A COURT PROCEEDING. FURTHER, CUSTOMER WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. AAA MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IN THE EVENT THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION WILL REMAIN IN FORCE. JUDGMENT ON THE ARBITRATOR’S AWARD CAN BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS THE FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
  16. ENTIRE AGREEMENT. This Agreement, including the Contract Summary, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its Sales personnel other than the written statements in this Agreement and that you have made your own decision to enter into this Agreement.
  17. MODIFICATION. IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer thirty (30) days’ prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement, without penalty, by providing written notice to IDT Energy before the commencement of the next billing cycle.
  18. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the tariff of the electric utility, and the rules and regulations issued by the ICC. Your electric utility’s transmission and distribution functions will continue to be regulated by the ICC. Electric service may be disconnected only by the electric utility and only in compliance with rules set by the ICC. In the event of your failure to pay for the electricity provided to you, IDT Energy may terminate the business relationship with you and your service may be disconnected by the electric utility. The ICC may be contacted at 1-800-524-0795; http://www.icc.illinois.gov; or at 527 E Capitol Ave, Springfield, Illinois, 62701.
  19. IDT ENERGY’S CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to: 520 Broad Street, Newark, NJ 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com.

IL Electricity Variable Rate (SP)

IDT ENERGY, INC. – Estado de Illinois – Términos y condiciones – V.09012017

  1. CONTRATO PARA VENDER Y COMPRAR ENERGÍA (“Contrato”). IDT Energy, Inc. (“IDT Energy”) acuerda proporcionarle y venderle a usted, y usted (“Cliente”) acuerda adquirir y aceptar de IDT Energy, la cantidad necesaria para satisfacer sus requisitos, según lo estimado por IDT Energy a partir de los datos de consumo obtenidos por IDT Energy y el cronograma de entrega de la empresa de servicios de electricidad, sujeto a los términos y condiciones del presente. IDT Energy es un vendedor independiente de servicios de energía y electricidad certificado por la Comisión de Comercio de Illinois. Ningún agente de IDT Energy con el que pudo haber interactuado representa a ninguna empresa de servicios de electricidad, agencia gubernamental ni grupo de consumidores, como tampoco actúa en su nombre. Su empresa de servicios de electricidad sigue siendo responsable de la entrega de energía a sus instalaciones y de responder a las llamadas de servicio o emergencia. Cambiarse a IDT Energy no afectará la confiabilidad de su servicio de electricidad. Recibirá un aviso por escrito de la empresa de servicios de electricidad en el que le confirmarán su cambio a IDT Energy.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. Por el presente, el Cliente autoriza a la empresa de servicios de electricidad a divulgar a IDT Energy información detallada respecto a la cuenta del Cliente, como, número de cuenta, número de medidor, historial de consumo, factores determinantes de facturación, historial de pago, información crediticia, condición de recepción de asistencia pública y participación en programas de descuentos en empresas de servicios públicos para personas con bajos ingresos, entre otros; asimismo, el Cliente autoriza a IDT Energy a obtener la información de la empresa de servicios de electricidad y a analizar dicha información. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo. Esta autorización tendrá vigencia durante el Plazo inicial de este Contrato y cualquier renovación posterior. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
  3. PRECIO. Para cada ciclo de facturación mensual, el precio de la electricidad suministrada conforme a este Contrato se calculará multiplicando (i) la tarifa variable o fija acordada para la electricidad por (ii) la cantidad de electricidad consumida, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la empresa de servicios de electricidad. Para el plan de tarifa variable, la tarifa correspondiente al primer mes que reciba los servicios de IDT Energy se estipula en el Resumen del Contrato. A partir de entonces, la tarifa de la electricidad suministrada en virtud de este Contrato variará a criterio de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes de los mercados de electricidad al por mayor de PJM o MISO, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la empresa de servicios de electricidad. No hay un límite máximo para la tarifa variable. En el plan “SmartBudget” de tarifa fija, la tarifa por la electricidad suministrada por IDT Energy en virtud de este Contrato será la tarifa fija estipulada en el Resumen del Contrato, más todos los impuestos aplicables, y comenzará el primer día que IDT Energy le preste servicios y continuará en todas las facturas emitidas dentro de los 12 meses posteriores a dicha fecha (“Plazo inicial”). La tarifa por la electricidad, sea esta variable o fija, no incluye los cargos y las tasas de la empresa de servicios de electricidad.
    Opción de suministro de energía verde/renovable. Si eligió la opción de suministro de energía verde/renovable, IDT Energy se asegurará de que el 100 % de su consumo de electricidad esté respaldado por certificados de energía renovable. [Un certificado de energía renovable es un producto energético negociable y no tangible que demuestra que 1 megavatio-hora (MWh) de electricidad fue generado de una fuente de energía renovable elegible y que fue ingresado al sistema compartido de líneas de energía que transportan energía]. IDT Energy puede demorar hasta 24 meses después de finalizado cada año calendario en el que este Contrato esté en vigencia para abordar cualquier deficiencia que pudiera surgir en el contenido verde/renovable de la electricidad vendida en virtud de este Contrato en el año calendario anterior. Si optó por un producto de tarifa variable y la opción de suministro de energía verde/renovable, su tarifa por la electricidad suministrada estará compuesta por la tarifa variable de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro de energía verde/renovable, puede llamar a IDT Energy al 1-877-887-6866. Si eligió un producto “SmartBudget” de tarifa fija con la opción de suministro de energía verde/renovable, ya no se aplicará si la cuenta se renueva a una tarifa variable conforme a la Sección “7” de más adelante.
    Programas de Reembolso: De vez en cuando IDT Energy puede ofrecer un programa de reembolso para nuevos clientes que se inscriban con IDT Energy y mantengan cuentas activas con IDT Energy durante un periodo de tiempo especificado. Para ser elegible para obtener un reembolso bajo cualquier programa de reembolso, el Cliente tendrá 60 días para completar un proceso de validación de acuerdo con las instrucciones que se proporcionaran al Cliente. El cliente también tendrá que ser un cliente activo de IDT Energy, en buen estado, en el momento en que el reembolso será emitido para calificar para el reembolso. Los importes de reembolso que aparecen en los materiales de publicidad de IDT Energy o presentados oralmente a clientes potenciales son meramente ejemplos de cantidades de reembolso que los clientes podrían ser elegibles para recibir. El monto real de cualquier reembolso será calculado por referencia al uso real del Cliente durante el término de este Acuerdo, que puede variar sustancialmente de cualquier estimación proporcionada. Cualquier reembolso obtenido por el Cliente se enviará al Cliente en la dirección proporcionada por el Cliente durante el proceso de validación. Los reembolsos pueden ser emitidos en una variedad de formas incluyendo, pero no limitado a, cheques, tarjetas de valor almacenado, o tarjetas de regalo electrónicas. Tarjetas de valor almacenado y tarjetas de regalo electrónicas serán emitidas por un banco emisor, de conformidad con una relación directa entre cliente y el banco emisor, y sujeto a los términos y condiciones para el titular de la tarjeta. Tarjetas de valor y tarjetas de regalo electrónicas se expiran 6 meses de la emisión.
  4. FACTURACIÓN Y PAGO. Usualmente, recibirá una factura cada mes, la cual será emitida por la empresa de servicios de electricidad, o por IDT Energy si usted o la empresa de servicios de electricidad así lo determinaron. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la empresa de servicios de electricidad si el emisor de la factura es la empresa de servicios de electricidad. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento veinticinco (25) días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley del estado de Illinois. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la empresa de servicios de electricidad. Las partes acuerdan aceptar, a los efectos de contabilizar la electricidad entregada conforme este Contrato, la cantidad, la calidad y la medición determinadas por la empresa de servicios de electricidad. Se cobrará una tarifa de veinte dólares ($20) por todos los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la empresa de servicios de electricidad. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá reembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. DERECHOS DE RESCISIÓN. El Cliente podrá rescindir este Contrato antes de que IDT Energy envíe la solicitud de inscripción a la empresa de servicios de electricidad. Para ello debe comunicarse con IDT Energy al 1-877-887-6866. El Cliente también puede rescindir este Contrato y la inscripción pendiente dentro de los 10 días después de que la empresa de servicios de electricidad procese la solicitud de inscripción, llamando a IDT Energy al 1-877-887-6866 o a la empresa de servicios de electricidad al 1-800-334-7661.
  7. PLAZO; RESCISIÓN; RENOVACIÓN; CARGOS POR CANCELACIÓN ANTICIPADA. Para el plan de tarifa variable, este Contrato regirá a partir de la fecha en que la empresa de servicios de electricidad considere efectiva la inscripción del Cliente en IDT Energy y se renovará mensualmente hasta que el Cliente o IDT Energy rescinda este Contrato mediante el envío a la otra parte de un aviso de rescisión con 30 días de anticipación. En el caso de que se realice dicho aviso, la empresa de servicios de electricidad completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas. .
    Para el plan “SmartBudget” de tarifa fija, este Contrato regirá a partir de la fecha en que la empresa de servicios de electricidad considere efectiva la inscripción del Cliente en IDT Energy y continuará durante los 12 ciclos de facturación mensual posteriores (“Plazo inicial”). Al finalizar el Plazo inicial, este Contrato se renovará automáticamente por plazos de renovación sucesivos (cada uno llamado “Plazo de renovación”) sin necesidad de obtener el consentimiento explícito del Cliente. Si IDT Energy no desea ofrecerle al Cliente otro plan de tarifa fija luego del Plazo inicial (o cualquier Plazo de renovación siguiente), este Contrato se renovará, sin aviso, automática y mensualmente con una tarifa variable que fluctuará como se describe en la Sección “3” anterior. Si IDT Energy desea ofrecerle al Cliente otro plan de tarifa fija, entonces IDT Energy le avisará por escrito, con una anticipación de por lo menos 30 días, pero no más de 60 días, antes del vencimiento del Plazo inicial (o cualquier Plazo de renovación siguiente), respecto a la duración del próximo plazo, la tarifa fija que se aplicará durante el próximo plazo y cualquier otra modificación que se realice a los términos y condiciones del Contrato para el próximo plazo. Dichos cambios se aplicarán durante el próximo plazo, a menos que el Cliente deje sin efecto explícitamente el Contrato antes del vencimiento del plazo vigente en ese momento.
  8. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  9. LEY APLICABLE. Este Contrato estará regido las leyes del estado de Illinois y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  10. SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  11. DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad necesaria para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá modificarse para reflejar dichos costos.
  12. FUERZA MAYOR. IDT Energy hará los esfuerzos comercialmente razonables para proporcionarle electricidad en virtud del presente, pero no garantiza un suministro continuo de electricidad al Cliente. Es posible que ciertas causas y eventos fuera del control de IDT Energy (“Eventos de fuerza mayor”) produzcan interrupciones en el servicio. IDT Energy no será responsable por las interrupciones causadas por un Evento de fuerza mayor ni por los daños y perjuicios provocados por los Eventos de fuerza mayor. Los Eventos de fuerza mayor incluyen hechos fortuitos, incendios, inundaciones, tormentas, actos de terrorismo, guerra, disturbios civiles, actos de cualquier autoridad gubernamental, accidentes, paros, problemas o controversias laborales, trabajo de mantenimiento requerido, incapacidad para acceder al sistema de la empresa de distribución local, incumplimiento por parte de la empresa de servicios de electricidad (como un corte de energía en sus instalaciones eléctricas) o cualquier otra causa fuera del control de IDT Energy.
  13. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección “7”. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  14. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad luego de su entrega a la residencia del Cliente.
  15. RESOLUCIÓN DE CONTROVERSIAS, ARBITRAJE OBLIGATORIO Y RENUNCIA A INTERPOSICIÓN DE DEMANDA COLECTIVA. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la empresa de servicios de electricidad deben dirigirse a la empresa de servicios de electricidad. En el caso de una controversia relacionada con los servicios provistos por IDT Energy conforme al presente Contrato, el Cliente primero debe comunicarse con IDT Energy e intentar resolver la controversia directamente con IDT Energy. El Cliente e IDT Energy intentarán resolver la controversia de buena fe. Un cliente residencial que no esté satisfecho con la resolución propuesta por IDT Energy puede presentar una reclamación ante la División de Servicios al Consumidor de la Comisión de Comercio de Illinois (“ICC”) por teléfono al 1-800-524-0795, por carta a Illinois Commerce Commission, 527 E. Capitol Ave, Springfield Illinois, 62701 o a través de su sitio web en www.icc.illinois.gov. El Cliente deberá pagar la factura en su totalidad, excepto por el monto específico impugnado, mientras la controversia esté pendiente. Toda controversia, desacuerdo o reclamación que surja de los servicios que IDT Energy presta en virtud de este Contrato, o relacionados con ellos, que no se resuelva directamente entre las partes o a través de la ICC (en conjunto denominadas “Reclamaciones”) se resolverá mediante arbitraje ante la Asociación Americana de Arbitraje (“AAA”) conforme a las Reglas comerciales de la AAA y, si se trata de un cliente residencial, los Procedimientos complementarios para controversias relacionadas con el consumidor.
    CELEBRANDO ESTE CONTRATO, RENUNCIA A SUS DERECHOS A INICIAR ACCIONES LEGALES Y AL DERECHO A UN JUICIO POR JURADO. LA POSIBILIDAD DE PRESENTAR PRUEBAS EN EL ARBITRAJE ES LIMITADA Y LA DECISIÓN DEL ÁRBITRO ESTÁ SUJETA A UNA REVISIÓN MUY LIMITADA POR PARTE DE LOS TRIBUNALES. LOS ÁRBITROS PUEDEN DETERMINAR LOS MISMOS DAÑOS Y CONCEDER LOS MISMOS RESARCIMIENTOS QUE UN TRIBUNAL. LA AAA TENDRÁ LA FACULTAD PARA PRONUNCIARSE SOBRE CUALQUIER DESAFÍO A SU PROPIA JURISDICCIÓN O LA VALIDEZ O FACTIBILIDAD DE CUALQUIER PARTE DE ESTA DISPOSICIÓN DE ARBITRAJE.
    LAS PARTES ACUERDAN QUE TODAS LAS RECLAMACIONES, INCLUIDAS LAS RECLAMACIONES CONTEMPLADAS POR LA LEY, ESTATALES O FEDERALES, SOLO PODRÁN PRESENTARSE DE FORMA INDIVIDUAL Y QUE ESTE CONTRATO NO PERMITE LAS DEMANDAS COLECTIVAS, YA SEA EN ARBITRAJE O MEDIANTE UN PROCEDIMIENTO JUDICIAL. ADEMÁS, EL CLIENTE NO TENDRÁ DERECHO A PARTICIPAR COMO REPRESENTANTE O COMO MIEMBRO DE NINGUNA TIPO DE RECLAMANTES EN RELACIÓN CON LAS RECLAMACIONES SUJETAS A ARBITRAJE. LA AAA NO PODRÁ CONSOLIDAR LAS RECLAMACIONES DE MÁS DE UNA PERSONA NI PODRÁ PRESIDIR ANTE NINGUNA FORMA DE PROCEDIMIENTO REPRESENTATIVO O COLECTIVO. EN EL CASO DE QUE LA PROHIBICIÓN DEL ARBITRAJE DE DEMANDAS COLECTIVAS SE CONSIDERE INVÁLIDA O INVIABLE, LAS PARTES RESTANTES DE ESTA DISPOSICIÓN DE ARBITRAJE SEGUIRÁN EN VIGENCIA. LA SENTENCIA SOBRE EL LAUDO ARBITRAL PUEDE PRESENTARSE ANTE CUALQUIER TRIBUNAL QUE TENGA JURISDICCIÓN. ESTE CONTRATO REPRESENTA UNA TRANSACCIÓN DE COMERCIO INTERESTATAL Y, POR LO TANTO, LA LEY DE ARBITRAJE FEDERAL RIGE LA INTERPRETACIÓN Y APLICACIÓN DE ESTA DISPOSICIÓN. ESTA DISPOSICIÓN DE ARBITRAJE TENDRÁ VIGENCIA AUN DESPUÉS DE LA RESCISIÓN DE ESTE CONTRATO.
  16. CONTRATO COMPLETO. Este contrato, incluido el Resumen del Contrato, constituye el contrato completo entre usted e IDT Energy. Usted reconoce que no se basa en consejos, comentarios, recomendaciones o declaraciones de IDT Energy o su personal de Ventas que no sean las declaraciones escritas en este Contrato. También admite que usted tomó la decisión de celebrar este Contrato.
  17. MODIFICACIÓN. IDT Energy puede modificar los términos de este Contrato en cualquier momento y dicho contrato enmendado reemplazará a cualquier contrato previo entre el Cliente e IDT Energy. IDT Energy le proporcionará al Cliente un aviso por escrito con una antelación de treinta (30) días a que se produzca dicha modificación. Después de recibir dicho aviso, el Cliente podrá rescindir el Contrato, sin tener que pagar multas, proporcionando un aviso por escrito a IDT Energy antes del comienzo del próximo ciclo de facturación.
  18. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato, la normativa tarifaria de la empresa de servicios de electricidad y las normas y reglamentaciones emitidas por la ICC. La ICC seguirá regulando las funciones de transmisión y distribución de la empresa de servicios de electricidad. El servicio de electricidad solo puede ser desconectado por la empresa de servicios de electricidad y únicamente en cumplimiento de las normas establecidas por la ICC. En el caso de que usted no pague por la electricidad que se le proporciona, IDT Energy puede finalizar la relación comercial con usted y su servicio puede ser desconectado por la empresa de servicios de electricidad. Puede comunicarse con la ICC al 1-800-524-0795, a través de http://www.icc.illinois.gov o en 527 E Capitol Ave, Springfield, Illinois, 62701.
  19. INFORMACIÓN DE CONTACTO DE IDT ENERGY. Todas las preguntas relacionadas con estos términos y condiciones o el servicio que contrató de IDT Energy deben dirigirse a 520 Broad Street, Newark, NJ 07102. También puede comunicarse con IDT Energy por teléfono al 1-877-887-6866, por fax al 1-716-664-2297 o por correo electrónico a contactus@idtenergy.com.

MD Electricity Variable Rate (EN)

IDT ENERGY, INC. – State of Maryland – Variable Rate Terms and Conditions – V.02132017

State of Maryland License Number: Gas, 1R-1745, Electric 1R-1747

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. These Terms and Conditions, together with the Contract Summary, constitute your contract with IDT Energy, Inc. (“IDT Energy”) for electricity and/or natural gas supply (this “Agreement”). Under this Agreement, IDT Energy agrees to sell, and you (also referred to herein as “Customer”) agree to purchase and accept, the quantity of electricity and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery schedule of the local distribution utility (“LDU”), subject to the terms and conditions contained herein. IDT Energy is not affiliated with, and does not represent, the LDU.
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving Customer’s historic and current billing and electricity and/or natural gas usage information from the LDU, and for procuring and scheduling the transmission, transportation and ancillary services necessary to deliver electricity and/or natural gas purchased by Customer to the LDU. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will remain in effect for the duration of this Agreement, including all Initial Terms and Renewal Terms. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the variable rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the LDU’s actual or estimated meter reads. IDT Energy’s price for the electricity and/or natural gas does not include any tax, LDU distribution charge, or other LDU fee or charge. The prices quoted in this Agreement are for the specified commodity provided by IDT Energy, and the Maryland Public Service Commission does not regulate IDT Energy’s electricity or natural gas prices. Variable Rate Plan: If your Contract Summary indicates that you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the LDU’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the LDU’s rates. There is not a limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If your Contract Summary indicates that you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the LDU’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the LDU’s rates. There is not a limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If you have chosen a Variable Rate electric and/or natural gas product, the rate for the first billing period will be set forth on your Contract Summary. The rate for each subsequent billing period will be made available at least 12 days prior to the close of your then-current billing period. You can obtain the rate for the upcoming billing period by contacting IDT Energy at 1-877-887-6866. IDT Energy may provide an estimated rate for Customer’s next billing period and, if it does so, IDT Energy shall not use a rate for billing purposes that is higher than the estimate provided. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. If Customer participates in IDT Energy’s rebate program, Customer must be an active customer of IDT Energy, in good standing, at the time any rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to Customer at the billing address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1.877.887.8688. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items. Renewable/Green Energy Option: If you have chosen a Variable Rate electric product and the Renewable/Green Energy Option, your rate for the electricity supplied will be IDT Energy’s standard Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Renewable/Green Energy Option please call IDT Energy at 1-877-887-6866. If you choose the Renewable/Green Energy Option, IDT Energy will procure Renewable Energy Certificates (“RECs”) issued by wind farms and hydroelectric power facilities located within the United States, to ensure that 100% of your usage is matched by such RECs. In addition, IDT Energy complies with Maryland’s Renewable Portfolio Standard (“RPS”) applicable to all electricity suppliers. The RPS for 2017 is 12.15% from Tier 1 sources, including at least 0.95% from solar energy and 2.50% from Tier 2 renewable sources; and for 2018 it is 14.40% from Tier 1 renewable sources, including at least 1.40% derived from solar energy and 2.5% from Tier 2 renewable sources. Tier 1 or Tier 2 renewable source RECs retired may be used to meet IDT Energy’s RPS obligations. Alternatively, IDT Energy may meet its RPS obligation by paying a compliance fee to the Maryland Renewable Energy Fund.
  4. BILLING AND PAYMENT. You will receive one bill each month issued by your LDU. Payment terms are governed by the terms of LDU’s tariff and billing procedures. Your bill will be based on scheduled meter readings and/or estimates provided by LDU. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the LDU. Should the LDU cease billing you and/or commence billing IDT Energy for any charges relating to you, IDT Energy will bill you and you will pay for all such charges, and you will be liable for all costs, including legal fees, associated with the collection of outstanding balances. Your obligations under this Agreement will end when your account balance is paid in full.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the LDU and title to gas shall pass from us to you prior to delivery to the State of Maryland. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity and/or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. TERM and TERMINATION. This Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the LDU, and it shall continue until either Customer or IDT Energy terminates. IDT Energy will provide notice 30 days prior to termination. Customer may terminate this agreement at any time by providing written notice to IDT Energy. In the event of termination, IDT Energy will notify the LDU and the LDU will complete the termination on the next available date in accordance with its rules. If this Agreement is terminated and the Customer does not enroll with a new supplier, the Customer will return to LDU default service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement and will inform you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Maryland without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  11. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with LDU or the commodity supplier or others used to deliver electricity and/or natural gas to Customer’s residence.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE Resolution. Customer agrees to first contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, power outages, and bills from the LDU should be directed to the LDU. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the State of Maryland Public Service Commission pursuant to its Complaint Handling Procedures by calling the PSC at 1-800-492-0474 or by writing to the PSC at: State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 or through its website at: www.webapp.psc.state.md.us.
  15. MODIFICATION. Subject to Section 3 herein, IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer forty-five (45) days prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement in accordance with Section 6 above.
  16. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by LDU, and the Maryland PSC. Your LDU’s transmission and distribution functions will continue to be regulated by the Maryland PSC. Electric and/or natural gas service may be disconnected only by LDU according to the procedures in its tariff and as set forth in the Maryland PSC’s rules.
  17. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those in this Agreement, by email.
  18. ENTIRE AGREEMENT. This Agreement, together with the Contract Summary, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed herein are superseded by this Agreement.

MD Electricity Variable Rate (SP)

IDT ENERGY, INC. – Estado de Maryland – Términos y condiciones del contrato de tarifa variable – V.02132017

Número de licencia del estado de Maryland: gas, 1R-1745, electricidad 1R-1747

  1. CONTRATO DE COMPRA Y VENTA DE ENERGÍA. Estos Términos y condiciones, junto con el Resumen del Contrato, constituyen su contrato con IDT Energy, Inc. (“IDT Energy”) para el suministro de electricidad o gas natural (este “Contrato”). Conforme a este Contrato, IDT Energy acuerda vender, y usted (también denominado en el presente como “Cliente”) acuerda comprar y aceptar, la cantidad de electricidad o gas natural necesaria para satisfacer sus requisitos, según lo estimado por IDT Energy a partir de los datos de consumo obtenidos por IDT Energy y el cronograma de entrega de la empresa de distribución local (“LDU”), sujeto a los términos y condiciones del presente. IDT Energy no está afiliada a la LDU ni la representa.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la LDU, información de facturación histórica y actual y de consumo de electricidad o gas natural del Cliente, y para obtener y programar los servicios de transmisión, transporte y adicionales necesarios para entregar la electricidad o el gas natural comprados por el Cliente a la LDU. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo y no la divulgará a un tercero, a menos que lo exija la ley. La suscripción de este Contrato por parte del Cliente constituirá la autorización de aquel para divulgar esta información a IDT Energy. Esta autorización será vigente por el plazo de Contrato, incluidos todos los Plazos Iniciales y Plazos de renovación. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
  3. PRECIO. Para cada ciclo mensual de facturación, el precio de la electricidad o el gas natural suministrados en virtud de este Contrato se calculará multiplicando (i) la tarifa variable para la electricidad o el gas natural por (ii) la cantidad consumida de electricidad o gas natural, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la LDU. El precio de IDT Energy por la electricidad o el gas natural no incluye impuestos, cargo de distribución de la LDU ni ninguna otra tasa o cargo de la LDU. Los precios indicados en este Contrato corresponden al producto especificado y que proporciona IDT Energy. La Comisión de Servicios Públicos de Maryland no regula los precios de la electricidad ni del gas natural de IDT Energy.Plan de tarifa variable. Si en el Resumen del Contrato se indica que eligió un producto de electricidad con tarifa variable, la tarifa por la electricidad suministrada en virtud de este Contrato puede cambiar mensualmente, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. La tarifa variable puede ser superior o inferior a la tarifa de la LDU en cualquier mes o durante la vigencia de este Contrato, e IDT Energy no puede garantizar ahorros en comparación con las tarifas de la LDU. No hay un límite establecido para la variación de la tarifa de IDT Energy entre un ciclo de facturación y el siguiente. Si en el Resumen del Contrato se indica que eligió un producto de gas natural con tarifa variable, la tarifa por el gas natural suministrado en virtud de este Contrato puede cambiar mensualmente, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta varios factores, incluidos, a título enunciativo pero no taxativo, las condiciones vigentes de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. La tarifa variable puede ser superior o inferior a la tarifa de la LDU en cualquier mes o durante la vigencia de este Contrato, e IDT Energy no puede garantizar ahorros en comparación con las tarifas de la LDU. No hay un límite establecido para la variación de la tarifa de IDT Energy entre un ciclo de facturación y el siguiente. Si eligió un producto de electricidad o gas natural de tarifa variable, la tarifa para el primer período de facturación se estipulará en el Resumen del Contrato. La tarifa por cada período de facturación posterior se dará a conocer al menos 12 días antes del cierre del período de facturación entonces vigente. Puede obtener la tarifa para el próximo período de facturación comunicándose con IDT Energy al 1-877-887-6866. IDT Energy podrá proporcionar una tarifa estimada para el siguiente período de facturación del Cliente y, si lo hace, no utilizará a los fines de facturación una tarifa que sea superior al cálculo proporcionado. Reembolsos y promociones especiales. Ocasionalmente, IDT Energy puede ofrecer un programa de reembolsos o promociones similares. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe ser un cliente activo de IDT Energy y estar al día con sus obligaciones con dicha empresa al momento de emisión de un reembolso o cualquier otra promoción a fin de ser elegible para recibirlos. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad o gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente durante el plazo de este Contrato, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección de facturación proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en la dirección de facturación, ya sea por carta a 520 Broad Street, Newark, NJ 07102 o llamando al Departamento de Atención al Cliente al 1-877-887-8688. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados. Opción de energía renovable/verde. Si optó por un producto de electricidad de tarifa variable y la opción de suministro de energía renovable/verde, su tarifa por la electricidad suministrada estará compuesta por la tarifa variable estándar de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro de energía renovable/verde, llame a IDT Energy al 1-877-887-6866. Si opta por la opción de energía renovable/verde, IDT Energy obtendrá los certificados de energía renovable (“REC”) emitidos por instalaciones de parques eólicos y energía hidroeléctrica ubicadas en los Estados Unidos, para garantizar que el 100 % de su uso esté respaldado por dichos REC. Además, IDT Energy cumple con la norma de cartera de energía renovable (“RPS”) de Maryland que se aplica a todos los proveedores de electricidad. La RPS para 2017 indica que el 12.15 % de la energía debe generarse de recursos del nivel 1, de lo cual, al menos, el 0.95 % debe provenir de energía solar y el 2.50 % de los recursos renovables del nivel 2; para 2018 indica que el 14.40 % de la energía debe generarse de recursos renovables del nivel 1, de lo cual, al menos, el 1.40 % debe provenir de energía solar y el 2.5 % de los recursos renovables del nivel 2. Los REC de fuentes renovables del nivel 1 o del nivel 2 retirados pueden utilizarse para cumplir con las obligaciones de la RPS de IDT Energy. Como alternativa, IDT Energy puede cumplir con sus obligaciones de la RPS pagando una tarifa de cumplimiento al Fondo de Energía Renovable de Maryland.
  4. FACTURACIÓN Y PAGO. Todos los meses recibirá una factura emitida por la LDU. Los plazos de pago se rigen por los términos de la normativa tarifaria y los procedimientos de facturación de la LDU. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la LDU. Las partes acuerdan que aceptarán, a los fines de contabilizar la electricidad o el gas natural entregados en virtud de este Contrato, la cantidad, la calidad y las medidas determinadas por la LDU. En caso de que la LDU deje de facturarle a usted o comience a facturarle a IDT Energy por cualquier cargo relacionado con usted, IDT Energy le facturará a usted y usted pagará todos esos cargos, y será responsable por todos los costos, incluidos los honorarios legales, asociados con el cobro de sus saldos pendientes. Sus obligaciones en virtud de este Contrato finalizarán cuando el saldo de su cuenta se pague en su totalidad.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la LDU, y la titularidad del servicio de gas se transferirá de IDT Energy a usted antes de que se la entregue al estado de Maryland. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá rembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad o gas natural, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. PLAZO y RESCISIÓN. Este Contrato comenzará a partir de la fecha en que la LDU considere efectiva la inscripción del Cliente en IDT Energy, y continuará hasta que el Cliente o IDT Energy lo rescindan. IDT Energy entregará un aviso 30 días antes de la cancelación. El Cliente puede rescindir este contrato en cualquier momento proporcionando un aviso por escrito a IDT Energy. En el caso de que se rescinda el Contrato, IDT Energy notificará a la LDU y la LDU completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas. Si este Contrato se rescinde y el Cliente no se inscribe en un proveedor nuevo, el Cliente regresará al servicio predeterminado de la LDU.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato y le informará acerca de esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido las leyes del estado de Maryland y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  9. SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  10. DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad o el gas natural necesarios para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá modificarse para reflejar dichos costos.
  11. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la LDU o el proveedor de productos o terceros utilizados para entregar electricidad o gas natural a la residencia del Cliente.
  12. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección 6. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  13. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad o el gas natural luego de su entrega a la residencia o sede comercial del Cliente, según corresponda.
  14. Resolución de controversias. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la LDU deben dirigirse a la LDU. El Cliente e IDT Energy intentarán resolver toda controversia de buena fe. Cualquiera de las partes involucradas en una controversia o reclamación relacionada con un cliente residencial puede presentar dicha controversia o reclamación en cualquier momento ante la Comisión de Servicios Públicos (“PSC”) del estado de Maryland, de conformidad con sus procedimientos de manejo de reclamaciones, llamando al 1-800-492-0474, enviando una carta a State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 o a través de su sitio web www.webapp.psc.state.md.us.
  15. MODIFICACIÓN. Sujeta a la Sección 3 del presente, IDT Energy puede modificar los términos de este Contrato en cualquier momento y dicho contrato enmendado reemplazará a cualquier contrato previo entre el Cliente e IDT Energy. IDT Energy le proporcionará al Cliente un aviso por escrito con una antelación de cuarenta y cinco (45) días a que se produzca dicha modificación. Luego de la recepción del aviso, el Cliente podrá rescindir el Contrato de acuerdo con la Sección 6 anterior.
  16. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la LDU y la PSC de Maryland. La PSC de Maryland seguirá regulando las funciones de transmisión y distribución de la LDU. El servicio eléctrico o de gas natural solo puede ser desconectado solo por la LDU, según los procedimientos en su normativa tarifaria y lo establecido en las normas de la PSC de Maryland.
  17. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy por teléfono al 1-877-887-6866, por fax al 1-716-664-2297 o por correo electrónico a contactus@idtenergy.com. Es responsabilidad del Cliente brindar a IDT Energy información de contacto actualizada, como número de teléfono y dirección de correo electrónico. El Cliente acepta recibir todos los avisos, incluidos los de este Contrato, por correo electrónico.
  18. CONTRATO COMPLETO. Este Contrato, junto con el Resumen del Contrato, constituye el contrato completo entre las partes, y sustituye a cualquier otro arreglo o declaración entre las partes con respecto a los asuntos aquí tratados.

MD Fixed Rate Electricity Terms & Conditions (EN)

IDT ENERGY, Inc. State of Maryland Fixed Price Electricity Terms and Conditions-V.2
State of Maryland License Number: IR-1747

  1. SCOPE. These terms and conditions apply to the purchase by you (also referred to here as “Customer”) and sale by IDT Energy (or “IDT”) of electricity supply as specified herein. These terms and conditions, together with the Customer Disclosure Statement (“CDS”), constitute the agreement between the Customer and IDT (“Agreement”).
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving Customer’s billing information from the local distribution utility (“LDU”), and for procuring and scheduling the transmission and ancillary services necessary to deliver electricity purchased by you to your LDU. This information may be used by IDT to determine whether it will commence or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law.  Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT.  This authorization will remain in effect during the Term of this Agreement or any renewal thereof. Customer may rescind this authorization at any time by providing written notice thereof to IDT or calling IDT at 1-877-887-6866. IDT reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. Fixed Price – By enrolling with IDT Energy you will receive a fixed price per kWh (“Fixed Price”) for your electricity for the Term of the Agreement. The Fixed Price and length of the Initial and any Renewal Terms are set forth in your CDS. The Fixed Price and Initial Term will be effective starting with your first date of service with IDT. For each monthly billing cycle, the Customer bill will be calculated by: 1) multiplying the agreed up on Fixed Price by 2) the amount of electricity consumed, in kWhs, as provided by LDU reads 3) plus all applicable taxes, fees and charges imposed by your LDU or any governmental agency. The Fixed Price may be higher or lower than LDU’s supply price in any particular month.Green Supply Option: With IDT Energy’s Fixed Rate program, if you selected the Green Supply Option, your price includes 2.79 cents per kWh, which is IDT’s estimated cost of green energy. You may cancel the Green Supply Option upon at least fifteen (15) calendar days’ notice by calling IDT Energy at 1-877-887-6866. The requested drop of the Green Supply Option will occur on the next available date according to the LDU’s switching/change request rules. If you choose to cancel the Green Supply Option, your price will be reduced by 2.79 cents per kWh, which is IDT’s estimated cost of green energy.
  4. RENEWAL.You will receive notification at least 45 days before the automatic renewal of this Agreement is scheduled to occur advising you of your renewal options, including the automatic renewal to a new 12-month term (each a “Renewal Term”) and the applicable price upon renewal.
  5. BILLING AND PAYMENT. You will be billed monthly by your LDU for your electricity usage and that bill will include IDT’s charges. Unless otherwise provided herein, payment terms are governed by the terms of LDU’s tariff.. The portion your bill that includes IDT’s charges will be based on scheduled meter readings and/or estimates provided by LDU. The parties agree to accept, for purposes of accounting for electricity delivered under this Agreement, the quantity, quality, and measurement determined by LDU. Failure by a Customer to make full payment of IDT Charges due on any consolidated bill prepared by the LDU for IDT will be grounds for disconnection of utility services in accordance with Maryland Public Service Commission rules and regulations on the termination of service to residential and non-residential customers, as applicable.
  6. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to LDU. IDT’s Fixed Price does not include sale taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  7. TERM; TERMINATION; AND EARLY TERMINATION FEES. The Initial Term of this Agreement is set forth in the CDS. IDT may terminate this Agreement at any time upon forty-five (45) days’ written notice. If Customer terminates this Agreement prior to the end of the Initial or any Renewal Term, or if IDT terminates this Agreement due to Customer’s breach, IDT Energy will bill Customer directly for and the Customer shall pay , in addition to any other applicable charges, an Early Termination Fee (“ETF”) equivalent to the multiplication of the (i) the Fixed Price and (ii) the estimated volumes for the remainder of the Initial or Renewal Term, as applicable, using the actual volumes received by Customer for the prior 12 month period as the volumes used in determining damages. Notwithstanding the foregoing, for all residential customers and commercial customers solicited through door-to-door marketing, the early termination fee will be no greater than $100 if the remaining term is less than 12 months and $200 if the remaining term is 12 months or more.
  8. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  9. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Maryland without regard to the conflicts of law provisions thereof.
  10. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  11. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  12. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with LDU or the commodity supplier or others used to deliver electricity to Customer’s residence or place of business.
  13. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in Section 6. IDT Energy’s liability for other claims arising in connection with any service or this Agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  14. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity after its delivery to the Customer’s residence or place of business, as applicable.
  15. NO RELIANCE: You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its sales personnel other than the written representations in this contract and that you have made your own decision to enter into this contract.
  16. DISPUTE Resolution. Customer agrees first to contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, power outages, and bills from LDU should be directed to LDU. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the State of Maryland Public Service Commission pursuant to its Complaint Handling Procedures by calling the PSC at 1-800-492-0474 or by writing to: State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 or through its website at: www.webapp.psc.state.md.us.
  17. MODIFICATION. Subject to Section 3 herein, IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer forty-five (45) days prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement in accordance with Section 7 above.
  18. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by LDU, and the Maryland PSC. Your LDU’s transmission and distribution functions will continue to be regulated by the Maryland PSC. Electric service may be disconnected only by LDU and only in compliance with rules set by the Maryland PSC. In the event of failure to pay IDT Energy for electricity provided to you, IDT Energy may terminate the business relationship between us and service may be disconnected by LDU at the request of IDT Energy.
  19. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those in this Agreement, by email.

MD Fixed Rate Electricity Terms & Conditions (SP)

IDT ENERGY, Inc. Precio Fijo de Electricidad Términos y Condiciones-V.2
Estado de Maryland Número de Licencia: IR-1747

  1. ÁMBITO DE APLICACIÓN. Estos términos y condiciones aplican a la compra por usted (también se hace referencia aquí como “Cliente”) y la venta por IDT Energy (o “IDT”) de la electricidad según lo especificado en este documento. Estos términos y condiciones, junto con la Declaración de Divulgación del Cliente, constituyen el acuerdo entre el Cliente y IDT (“Acuerdo”).
  2. AUTORIZACION PARA DIVULGACION DE INFORMACION. Cliente designa a IDT Energy como su agente para que pueda recibir información de la facturación de la utilidad de distribución local (LDU) y para la adquisición y la programación de la transmisión y los servicios auxiliares necesarios para suministrar electricidad comprado por usted a su LDU. Esta información puede ser utilizada por IDT para determinar si se iniciará o continuará proporcionando el servicio de suministro de energía al Cliente y no se revelará a una tercera parte al menos que sea requerido por la ley. La ejecución del Cliente de este Acuerdo se constituirá la autorización para la liberación de esta información a IDT. Esta autorización permanecerá en vigor durante la vigencia del presente Acuerdo o cualquier renovación del mismo. El cliente puede rescindir esta autorización en cualquier momento proporcionado notificación por escrito a IDT o llamando a IDT al 1-877-887-6866. IDT se reserva el derecho de cancelar este Acuerdo en el caso que el cliente rescinda la autorización.
  3. TARIFAS. Precio Fijo: Al inscribirse con IDT Energy usted recibirá una tarifa fija por kilovatio-hora (“Precio Fijo”) para su electricidad por el Término de este Acuerdo. El precio fijo y la longitud de Termino Inicial y cualquier Renovación son establecidos en su Declaración de Divulgación del Cliente. El Precio Fijo y Termino Inicial será efectivo a partir de su primera fecha de servicio con IDT. Para cada ciclo de facturación mensual, la factura del Cliente se calculará por: 1) multiplicando el precio fijo acordado por 2) la cantidad de electricidad consumida, en kilovatio-hora, según lo proporcionado por la LDU en sus lecturas 3) más todos los impuestos aplicables, honorarios y cargos impuestos por su LDU o cualquier agencia gubernamental. Este Precio Fijo puede ser más alto o más bajo que el precio de suministro de su LDU en cualquier mes en particular. Opción de Suministro Verde: Con el programa de Precio Fijo de IDT Energy, si usted selecciona la Opción de Suministro Verde, su precio incluye 2.79 centavos por kilovatio-hora, que es el costo estimado de IDT por la energía verde.   El cliente puede cancelar la Opción de Suministro Verde con previo aviso de al menos quince (15) días calendarios llamando a IDT Energy al 1-877-887-6866. La solicitud de cancelación de la Opción de Suministro Verde se producirá en la próxima fecha disponible de acuerdo con las reglas de cambios y solicitud de su LDU. Si usted decide cancelar la Opción de Suministro Verde, su precio será reducido por 2.79 centavos por kilovatio-hora, que es el costo estimado de IDT Energy por la energía verde.
  4. RENOVACION. Usted recibirá una notificación por lo menos 45 días antes que ocurra la renovación automática programada de este Acuerdo avisándole de sus opciones de renovación, incluyendo la renovación automática a un nuevo término de 12 meses (cada “Termino de Renovación”) y el precio aplicable al momento de la renovación.
    5.55.FACTURACION Y PAGOS. Usted será facturado mensualmente por su LDU por uso de electricidad y esa factura incluirá los cargos de IDT. A menos que se estipule lo contrario, los términos de pago se rigen por los términos de las tarifas de su LDU. La porción de su factura que incluyen los cargos de IDT se basará en lecturas programadas y / o estimaciones provistas por LDU. Las partes se comprometen a aceptar, para efectos de calcular la electricidad entregada bajo este Acuerdo, la cantidad, calidad, y la medida determinada por su LDU. El incumplimiento del Cliente de hacer el pago completo de los cargos de IDT debido en cualquier factura consolidada preparado por la LDU para IDT será motivo de desconexión de los servicios públicos en conformidad con las normas y reglamentos de la Comisión de Servicios Públicos del estado de Maryland en la terminación del servicio para clientes residenciales y no residenciales, según corresponda.
  5. TÍTULO Y LOS IMPUESTOS. Bajo este acuerdo, el título de la electricidad pasará de IDT Energy a usted antes de la entrega para LDU. El Precio Fijo de IDT no incluye los impuestos de venta que puedan aplicar, y estos impuestos en general, aparecerán como una partida separada en su factura. Usted deberá reembolsar a IDT Energy por las ventas u otros impuestos, sin embargo designada, impuesta con respecto a la venta o transportación de electricidad a menos que, antes de la ejecución del presente Acuerdo, usted nos haya dado un certificado de exención fiscal válido (s).
  6. TÉRMINO; TERMINACION; Y CARGOS POR CANCELACION ANTICIPADA. El Termino Inicial de este Acuerdo se encuentra en la Declaración de Divulgación del Cliente. IDT puede terminar este Acuerdo en cualquier momento con cuarenta y cinco (45) días de aviso por escrito. Si el Cliente termina este Acuerdo antes de la finalización del periodo Inicial o Renovación o si IDT termina este Acuerdo debido al incumplimiento del Cliente, IDT le facturará al Cliente y el Cliente deberá de pagar, además de cualquier otro cargo aplicable, un Cargo por Cancelación Anticipada equivalente a la multiplicación de (i) el Precio Fijo y (ii) la estimación de los volúmenes para el resto del Término Inicial o Renovación, según aplique, usando los volúmenes actuales recibido por el Cliente durante el periodo previo de 12 meses ya que los volúmenes usados en la determinación de daños. A pesar de lo anterior, para todos los clientes residenciales y comerciales solicitados a través de la comercialización de puerta a puerta, el cargo por cancelación anticipada será no mayor de $100 si el término restante es menor de 12 meses y $200 si el término restante es 12 meses o más.
  7. ASIGNACION. IDT Energy podrá asignar o transferir sus derechos u obligaciones bajo este Acuerdo después de informarle a usted primero por escrito de dicha transferencia o asignación. Usted no podrá asignar ni transferir sus derechos u obligaciones bajo este Acuerdo.
  8. OPCION DE LEY.  Este Acuerdo se interpretará de acuerdo con y se regirá por las leyes del Estado de Maryland sin tener en cuenta los conflictos de las disposiciones legales del mismo.
  9. NO HAY GARANTIAS. El cliente reconoce y esta de acuerdo que no hay ninguna garantía, derecho o remedio, ya sea, expresa, implícita o legal, se da o se pretende que surja de este Acuerdo a excepción de lo expresamente y contemplado aquí y IDT ENERGY NIEGA ESPECIFICAMENTE CUALQUIER OTRA GARANTIA, EXPRESA O IMPLICITA INCLUYENDO CUALQUIER GARANTIA DE COMERCIABILIDAD O APTITUD PARA UN PARTICULAR PROPOSITO O USO.
  10. DIVISIBILIDAD. Si alguna parte de este Acuerdo se declara inválida por cualquier razón, tal decisión no afectará de ninguna manera la validez de la porción restante del presente Acuerdo, las cuales permanecerán en pleno vigor y efecto ya que si la parte considerada inválida no había sido contenida en el presente acuerdo en el momento de la ejecución de este Acuerdo. Si en un futuro próximo se produce un cambio en cualquier ley, regla o regulación por el que IDT Energy es prevenido, prohibido o frustrado de llevar a cabo los términos del Acuerdo, entonces, a la sola discreción de IDT Energy, este Acuerdo podrá ser cancelado. Si, en una fecha futura, hay un cambio en la tarifa aprobada por el estado federal o estatal que afecte los costos de IDT Energy para la compra de electricidad requerida para proporcionar su servicio, entonces, a la sola discreción de IDT Energy, este Acuerdo podrá ser modificado para reflejar estos costos.
  11. FUERZA MAYOR. Excepto en los casos establecidos en este documento, una Fuerza Mayor es la única excusa para el incumplimiento y todas las otras excusas (en derecho o en equidad) son objeto de exención. Excepto por las obligaciones de pago, un evento de Fuerza Mayor, previa notificación, excusa el rendimiento de ambas partes durante el evento. “Fuerza Mayor” significa los eventos no razonablemente previstos en la fecha de vigencia del mismo y fuera del control de la parte que reclama e incluyen eventos de Fuerza Mayor asociados con LDU o el proveedor se su servicios básicos u otros utilizados para entregar la electricidad a la residencia del cliente.
  12. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy, o el Cliente se hace responsable de otros o cualquier terceras partes por ningún daño indirecto, incidental, consecuente, punitivos, dependencia o daños especiales, incluyendo sin limitación, daños por perdidas de beneficios, ventajas, ahorros o ingresos de cualquier tipo o aumento del costo de las operaciones, sea o no IDT Energy o el Cliente advertido de la posibilidad de tales daños. La responsabilidad de IDT Energy y recursos exclusivos de los Clientes en contra de IDT Energy, por cualquier daños causado por cualquier interrupción del servicio, defecto o fallas será de determinación de las disposiciones establecidas anteriormente en la sección 6. La responsabilidad de IDT Energy por otras reclamaciones que surjan en relación con cualquier servicio o este Acuerdo si no es limitada por otra disposición de este acuerdo, se limitará a los daños directos comprobados que no exceda por reclamación (o en el agregado durante cualquier periodo de 12 meses), el total de los pagos netos hecho por el cliente para el servicio correspondiente durante los 12 meses anterior del mes en que ocurrieron los daños.
  13. INDEMNIZACIÓN. El cliente es responsable por y deberá indemnizar a IDT Energy en contra de cualquier y todas las responsabilidades derivadas del incumplimiento del Cliente para cumplir plenamente con este Acuerdo, y los daños o perjuicios causados por la electricidad después de su entrega a la residencia del Cliente o lugar de negocio, según aplique.
  14. NINGUNA CONFIANZA. Usted reconoce que no confía en ningún consejo, afirmaciones, recomendaciones o representaciones de IDT Energy o su personal de ventas, con excepción de las representaciones escritas en este contrato y que usted ha tomado su propia decisión de entrar en este contrato.
  15. RESOLUCION DE DISPUTA. El Cliente acepta contactar primero a IDT Energy por escrito y tratar de resolver todas las disputas de facturación o problemas de servicio directamente. Todas las controversias relativas a la transmisión, distribución, cortes de energía, y las facturas de LDU deben ser dirigidas a la LDU. Tanto el Cliente como IDT Energy tratarán de buena fe de resolver cualquier controversia. La disputa o reclamación relativa a un cliente residencial puede ser sometida por cualquiera de las partes en cualquier momento a la Comisión de Servicios Públicos del estado de Maryland en conformidad con sus Procedimientos de Quejas llamando a la PSC al 1-800-492-0474 o por escrito a: State of Maryland Public Service Commision, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 o a través de su página red: www.webapp.psc.state.md.us.
  16. MODIFICACION. Sujeto a la Sección 3 del presente acuerdo, IDT Energy podrá modificar los términos de este Acuerdo en cualquier momento y tal modificación del Acuerdo sustituirá cualquier acuerdo anterior entre el Cliente y IDT Energy. IDT Energy proporcionará al Cliente con cuarenta y cinco (45) días de aviso previo por escrito de tal modificación.   Después de recibir dicha notificación, el Cliente puede cancelar este Acuerdo en conformidad con la anterior Sección 7.
  17. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por la presente notifica que sus servicios se rigen por los términos de este Acuerdo, las normas y las regulaciones emitidos por la LDU y de Maryland PSC. Sus funciones de transmisión y distribución de su LDU seguirán reguladas por Maryland PSC. Su servicio de electricidad puede ser desconectado solo por su LDU y sólo en el cumplimiento de las normas establecidas por Maryland PSC. En caso de falta de pago para IDT Energy para la electricidad proporcionada a usted, IDT Energy podría rescindir la relación comercial entre nosotros y el servicio puede ser desconectado por su LDU a petición de IDT Energy.
  18. INFORMACION DE CONTACTO DE IDT ENERGY. Cualquier pregunta relacionada con estos términos y condiciones o su servicio con IDT Energy deberán dirigirse a nosotros por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. También puede contactar a IDT Energy por teléfono al 1-877-887-6866, por fax al 1-716-664-2297 o por correo electrónico a contactus@idtenergy.com. El cliente será responsable de proveer a IDT Energy con información de contacto actualizada, incluyendo número de teléfono y dirección de correo electrónico. El cliente acepta recibir todos los avisos, incluyendo aquellos en este Acuerdo, por correo electrónico.

MD Natural Gas Fixed Rate No ETF (EN)

IDT ENERGY, INC. – State of Maryland – SmartBudget Terms and Conditions – V.02132017

State of Maryland License Number: Gas, 1R-1745, Electric 1R-1747

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. These Terms and Conditions, together with the Contract Summary, constitute your contract with IDT Energy, Inc. (“IDT Energy”) for electricity and/or natural gas supply (this “Agreement”). Under this Agreement, IDT Energy agrees to sell, and you (also referred to herein as “Customer”) agree to purchase and accept, the quantity of electricity and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery schedule of the local distribution utility (“LDU”), subject to the terms and conditions contained herein. IDT Energy is not affiliated with, and does not represent, the LDU.
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving Customer’s historic and current billing and electricity and/or natural gas usage information from the LDU, and for procuring and scheduling the transmission, transportation and ancillary services necessary to deliver electricity and/or natural gas purchased by Customer to the LDU. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will remain in effect for the duration of this Agreement, including all Initial Terms and Renewal Terms. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the variable rate or fixed rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the LDU’s actual or estimated meter reads. IDT Energy’s price for the electricity and/or natural gas does not include any tax, LDU distribution charge, or other LDU fee or charge. The prices quoted in this Agreement are for the specified commodity provided by IDT Energy, and the Maryland Public Service Commission does not regulate IDT Energy’s electricity or natural gas prices. Variable Rate Plan: If your Contract Summary indicates that you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the LDU’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the LDU’s rates. There is not a limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If your Contract Summary indicates that you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the LDU’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the LDU’s rates. There is not a limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If you have chosen a Variable Rate electric and/or natural gas product, the rate for the first billing period will be set forth on your Contract Summary. The rate for each subsequent billing period will be made available at least 12 days prior to the close of your then-current billing period. You can obtain the rate for the upcoming billing period by contacting IDT Energy at 1-877-887-6866. IDT Energy may provide an estimated rate for Customer’s next billing period and, if it does so, IDT Energy shall not use a rate for billing purposes that is higher than the estimate provided. SmartBudget (Fixed Rate) Plan: If your Contract Summary indicates that you have chosen a SmartBudget electric or natural gas product, the rate for the electricity and/or natural gas supplied pursuant to this Agreement for the first 12 billing cycles will be the fixed rate set forth on the Contract Summary, plus all applicable taxes. After the first 12 billing cycles, the rate will be a variable rate which may change monthly at IDT Energy’s discretion based on the factors detailed above in the description of the Variable Rate Plan. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. If Customer participates in IDT Energy’s rebate program, Customer must be an active customer of IDT Energy, in good standing, at the time any rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to Customer at the billing address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1.877.887.8688. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items. Renewable/Green Energy Option: If you have chosen a Variable Rate electric product and the Renewable/Green Energy Option, your rate for the electricity supplied will be IDT Energy’s standard Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Renewable/Green Energy Option please call IDT Energy at 1-877-887-6866. If you choose the Renewable/Green Energy Option, IDT Energy will procure Renewable Energy Certificates (“RECs”) issued by wind farms and hydroelectric power facilities located within the United States, to ensure that 100% of your usage is matched by such RECs. In addition, IDT Energy complies with Maryland’s Renewable Portfolio Standard (“RPS”) applicable to all electricity suppliers. The RPS for 2017 is 12.15% from Tier 1 sources, including at least 0.95% from solar energy and 2.50% from Tier 2 renewable sources; and for 2018 it is 14.40% from Tier 1 renewable sources, including at least 1.40% derived from solar energy and 2.5% from Tier 2 renewable sources. Tier 1 or Tier 2 renewable source RECs retired may be used to meet IDT Energy’s RPS obligations. Alternatively, IDT Energy may meet its RPS obligation by paying a compliance fee to the Maryland Renewable Energy Fund.
  4. BILLING AND PAYMENT. You will receive one bill each month issued by your LDU. Payment terms are governed by the terms of LDU’s tariff and billing procedures. Your bill will be based on scheduled meter readings and/or estimates provided by LDU. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the LDU. Should the LDU cease billing you and/or commence billing IDT Energy for any charges relating to you, IDT Energy will bill you and you will pay for all such charges, and you will be liable for all costs, including legal fees, associated with the collection of outstanding balances. Your obligations under this Agreement will end when your account balance is paid in full.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the LDU and title to gas shall pass from us to you prior to delivery to the State of Maryland. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity and/or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. TERM AND TERMINATION. This Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the LDU, and it shall continue until either Customer or IDT Energy terminates. IDT Energy will provide notice 30 days prior to termination. Customer may terminate this agreement at any time by providing written notice to IDT Energy. In the event of termination, IDT Energy will notify the LDU and the LDU will complete the termination on the next available date in accordance with its rules. If this Agreement is terminated and Customer does not enroll with a new supplier, Customer will return to LDU default service. A residential Customer may cancel this Agreement without penalty at any time during the three (3) business following receipt of this Agreement by calling IDT Energy at 1-877-887-6866.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement and will inform you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Maryland without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  11. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with LDU or the commodity supplier or others used to deliver electricity and/or natural gas to Customer’s residence.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE Resolution. Customer agrees to first contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, power outages, and bills from the LDU should be directed to the LDU. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the State of Maryland Public Service Commission pursuant to its Complaint Handling Procedures by calling the PSC at 1-800-492-0474 or by writing to the PSC at: State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 or through its website at: www.webapp.psc.state.md.us.
  15. MODIFICATION. Subject to Section 3 herein, IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer forty-five (45) days prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement in accordance with Section 6 above.
  16. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by LDU, and the Maryland PSC. Your LDU’s transmission and distribution functions will continue to be regulated by the Maryland PSC. Electric and/or natural gas service may be disconnected only by LDU according to the procedures in its tariff and as set forth in the Maryland PSC’s rules.
  17. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those in this Agreement, by email.
  18. ENTIRE AGREEMENT. This Agreement, together with the Contract Summary, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed herein are superseded by this Agreement.

MD Natural Gas Fixed Rate No ETF (SP)

IDT ENERGY, INC. – Estado de Maryland – Términos y condiciones de SmartBudget – V.02132017

Número de licencia del estado de Maryland: gas, 1R-1745, electricidad 1R-1747

  1. CONTRATO DE COMPRA Y VENTA DE ENERGÍA. Estos Términos y condiciones, junto con el Resumen del Contrato, constituyen su contrato con IDT Energy, Inc. (“IDT Energy”) para el suministro de electricidad o gas natural (este “Contrato”). Conforme a este Contrato, IDT Energy acuerda vender, y usted (también denominado en el presente como “Cliente”) acuerda comprar y aceptar, la cantidad de electricidad o gas natural necesaria para satisfacer sus requisitos, según lo estimado por IDT Energy a partir de los datos de consumo obtenidos por IDT Energy y el cronograma de entrega de la empresa de distribución local (“LDU”), sujeto a los términos y condiciones del presente. IDT Energy no está afiliada a la LDU ni la representa.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la LDU, información de facturación histórica y actual y de consumo de electricidad o gas natural del Cliente, y para obtener y programar los servicios de transmisión, transporte y adicionales necesarios para entregar la electricidad o el gas natural comprados por el Cliente a la LDU. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo y no la divulgará a un tercero, a menos que lo exija la ley. La suscripción de este Contrato por parte del Cliente constituirá la autorización de aquel para divulgar esta información a IDT Energy. Esta autorización será vigente por el plazo de Contrato, incluidos todos los Plazos Iniciales y Plazos de renovación. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
  3. PRECIO. Para cada ciclo mensual de facturación, el precio de la electricidad o el gas natural suministrados en virtud de este Contrato se calculará multiplicando (i) la tarifa fija o variable para la electricidad o el gas natural por (ii) la cantidad consumida de electricidad o gas natural, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la LDU. El precio de IDT Energy por la electricidad o el gas natural no incluye impuestos, cargo de distribución de la LDU ni ninguna otra tasa o cargo de la LDU. Los precios indicados en este Contrato corresponden al producto especificado y que proporciona IDT Energy. La Comisión de Servicios Públicos de Maryland no regula los precios de la electricidad ni del gas natural de IDT Energy. Plan de tarifa variable. Si en el Resumen del Contrato se indica que eligió un producto de electricidad con tarifa variable, la tarifa por la electricidad suministrada en virtud de este Contrato puede cambiar mensualmente, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. La tarifa variable puede ser superior o inferior a la tarifa de la LDU en cualquier mes o durante la vigencia de este Contrato, e IDT Energy no puede garantizar ahorros en comparación con las tarifas de la LDU. No hay un límite establecido para la variación de la tarifa de IDT Energy entre un ciclo de facturación y el siguiente. Si en el Resumen del Contrato se indica que eligió un producto de gas natural con tarifa variable, la tarifa por el gas natural suministrado en virtud de este Contrato puede cambiar mensualmente, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta varios factores, incluidos, a título enunciativo pero no taxativo, las condiciones vigentes de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. La tarifa variable puede ser superior o inferior a la tarifa de la LDU en cualquier mes o durante la vigencia de este Contrato, e IDT Energy no puede garantizar ahorros en comparación con las tarifas de la LDU. No hay un límite establecido para la variación de la tarifa de IDT Energy entre un ciclo de facturación y el siguiente. Si eligió un producto de electricidad o gas natural de tarifa variable, la tarifa para el primer período de facturación se estipulará en el Resumen del Contrato. La tarifa por cada período de facturación posterior se dará a conocer al menos 12 días antes del cierre del período de facturación entonces vigente. Puede obtener la tarifa para el próximo período de facturación comunicándose con IDT Energy al 1-877-887-6866. IDT Energy podrá proporcionar una tarifa estimada para el siguiente período de facturación del Cliente y, si lo hace, no utilizará a los fines de facturación una tarifa que sea superior al cálculo proporcionado. Plan SmartBudget (tarifa fija). Si en el Resumen del Contrato se indica que eligió un producto de electricidad o de gas natural SmartBudget, la tarifa por la electricidad o el gas natural suministrados en virtud de este Contrato para los primeros 12 ciclos de facturación será la tarifa fija estipulada en el Contrato Resumido más todos los impuestos aplicables. Después de los primeros 12 ciclos de facturación, la tarifa será un tarifa variable que podrá cambiar mensualmente a criterio de IDT Energy, según los factores detallados anteriormente en la descripción del plan de tarifa variable. Reembolsos y promociones especiales. Ocasionalmente, IDT Energy puede ofrecer un programa de reembolsos o promociones similares. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe ser un cliente activo de IDT Energy y estar al día con sus obligaciones con dicha empresa al momento de emisión de un reembolso o cualquier otra promoción a fin de ser elegible para recibirlos. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad o gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente durante el plazo de este Contrato, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección de facturación proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en la dirección de facturación, ya sea por carta a 520 Broad Street, Newark, NJ 07102 o llamando al Departamento de Atención al Cliente al 1-877-887-8688. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados. Opción de energía renovable/verde. Si optó por un producto de electricidad de tarifa variable y la opción de suministro de energía renovable/verde, su tarifa por la electricidad suministrada estará compuesta por la tarifa variable estándar de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro de energía renovable/verde, llame a IDT Energy al 1-877-887-6866. Si opta por la opción de energía renovable/verde, IDT Energy obtendrá los certificados de energía renovable (“REC”) emitidos por instalaciones de parques eólicos y energía hidroeléctrica ubicadas en los Estados Unidos, para garantizar que el 100 % de su uso esté respaldado por dichos REC. Además, IDT Energy cumple con la norma de cartera de energía renovable (“RPS”) de Maryland que se aplica a todos los proveedores de electricidad. La RPS para 2017 indica que el 12.15 % de la energía debe generarse de recursos del nivel 1, de lo cual, al menos, el 0.95 % debe provenir de energía solar y el 2.50 % de los recursos renovables del nivel 2; para 2018 indica que el 14.40 % de la energía debe generarse de recursos renovables del nivel 1, de lo cual, al menos, el 1.40 % debe provenir de energía solar y el 2.5 % de los recursos renovables del nivel 2. Los REC de fuentes renovables del nivel 1 o del nivel 2 retirados pueden utilizarse para cumplir con las obligaciones de la RPS de IDT Energy. Como alternativa, IDT Energy puede cumplir con sus obligaciones de la RPS pagando una tarifa de cumplimiento al Fondo de Energía Renovable de Maryland.
  4. FACTURACIÓN Y PAGO. Todos los meses recibirá una factura emitida por la LDU. Los plazos de pago se rigen por los términos de la normativa tarifaria y los procedimientos de facturación de la LDU. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la LDU. Las partes acuerdan que aceptarán, a los fines de contabilizar la electricidad o el gas natural entregados en virtud de este Contrato, la cantidad, la calidad y las medidas determinadas por la LDU. En caso de que la LDU deje de facturarle a usted o comience a facturarle a IDT Energy por cualquier cargo relacionado con usted, IDT Energy le facturará a usted y usted pagará todos esos cargos, y será responsable por todos los costos, incluidos los honorarios legales, asociados con el cobro de sus saldos pendientes. Sus obligaciones en virtud de este Contrato finalizarán cuando el saldo de su cuenta se pague en su totalidad.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la LDU, y la titularidad del servicio de gas se transferirá de IDT Energy a usted antes de que se la entregue al estado de Maryland. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá rembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad o gas natural, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. PLAZO Y RESCISIÓN. Este Contrato comenzará a partir de la fecha en que la LDU considere efectiva la inscripción del Cliente en IDT Energy, y continuará hasta que el Cliente o IDT Energy lo rescindan. IDT Energy entregará un aviso 30 días antes de la cancelación. El Cliente puede rescindir este contrato en cualquier momento proporcionando un aviso por escrito a IDT Energy. En el caso de que se rescinda el Contrato, IDT Energy notificará a la LDU y la LDU completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas. Si este Contrato se rescinde y el Cliente no se inscribe en un proveedor nuevo, el Cliente regresará al servicio predeterminado de la LDU. Un Cliente residencial puede cancelar este Contrato sin tener que pagar una multa en cualquier momento durante los tres (3) días hábiles posteriores a la recepción de este Contrato llamando a IDT Energy al 1-877-887-6866.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato y le informará acerca de esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido las leyes del estado de Maryland y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  9. SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  10. DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad o el gas natural necesarios para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá modificarse para reflejar dichos costos.
  11. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la LDU o el proveedor de productos o terceros utilizados para entregar electricidad o gas natural a la residencia del Cliente.
  12. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección 6. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  13. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad o el gas natural luego de su entrega a la residencia o sede comercial del Cliente, según corresponda.
  14. Resolución de controversias. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la LDU deben dirigirse a la LDU. El Cliente e IDT Energy intentarán resolver toda controversia de buena fe. Cualquiera de las partes involucradas en una controversia o reclamación relacionada con un cliente residencial puede presentar dicha controversia o reclamación en cualquier momento ante la Comisión de Servicios Públicos (“PSC”) del estado de Maryland, de conformidad con sus procedimientos de manejo de reclamaciones, llamando al 1-800-492-0474, enviando una carta a State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 o a través de su sitio web www.webapp.psc.state.md.us.
  15. MODIFICACIÓN. Sujeta a la Sección 3 del presente, IDT Energy puede modificar los términos de este Contrato en cualquier momento y dicho contrato enmendado reemplazará a cualquier contrato previo entre el Cliente e IDT Energy. IDT Energy le proporcionará al Cliente un aviso por escrito con una antelación de cuarenta y cinco (45) días a que se produzca dicha modificación. Luego de la recepción del aviso, el Cliente podrá rescindir el Contrato de acuerdo con la Sección 6 anterior.
  16. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la LDU y la PSC de Maryland. La PSC de Maryland seguirá regulando las funciones de transmisión y distribución de la LDU. El servicio eléctrico o de gas natural solo puede ser desconectado solo por la LDU, según los procedimientos en su normativa tarifaria y lo establecido en las normas de la PSC de Maryland.
  17. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy por teléfono al 1-877-887-6866, por fax al 1-716-664-2297 o por correo electrónico a contactus@idtenergy.com. Es responsabilidad del Cliente brindar a IDT Energy información de contacto actualizada, como número de teléfono y dirección de correo electrónico. El Cliente acepta recibir todos los avisos, incluidos los de este Contrato, por correo electrónico.
  18. CONTRATO COMPLETO. Este Contrato, junto con el Resumen del Contrato, constituye el contrato completo entre las partes, y sustituye a cualquier otro arreglo o declaración entre las partes con respecto a los asuntos aquí tratados.

MD Natural Gas Variable Rate (EN)

IDT ENERGY, INC. – State of Maryland – Variable Rate Terms and Conditions – V.02132017

State of Maryland License Number: Gas, 1R-1745, Electric 1R-1747

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. These Terms and Conditions, together with the Contract Summary, constitute your contract with IDT Energy, Inc. (“IDT Energy”) for electricity and/or natural gas supply (this “Agreement”). Under this Agreement, IDT Energy agrees to sell, and you (also referred to herein as “Customer”) agree to purchase and accept, the quantity of electricity and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery schedule of the local distribution utility (“LDU”), subject to the terms and conditions contained herein. IDT Energy is not affiliated with, and does not represent, the LDU.
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving Customer’s historic and current billing and electricity and/or natural gas usage information from the LDU, and for procuring and scheduling the transmission, transportation and ancillary services necessary to deliver electricity and/or natural gas purchased by Customer to the LDU. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will remain in effect for the duration of this Agreement, including all Initial Terms and Renewal Terms. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the variable rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the LDU’s actual or estimated meter reads. IDT Energy’s price for the electricity and/or natural gas does not include any tax, LDU distribution charge, or other LDU fee or charge. The prices quoted in this Agreement are for the specified commodity provided by IDT Energy, and the Maryland Public Service Commission does not regulate IDT Energy’s electricity or natural gas prices. Variable Rate Plan: If your Contract Summary indicates that you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the LDU’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the LDU’s rates. There is not a limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If your Contract Summary indicates that you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement may change monthly at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The Variable Rate may be higher or lower than the LDU’s rate in any particular month or over the duration of this Agreement, and IDT Energy cannot guarantee savings as compared to the LDU’s rates. There is not a limit on how much the IDT Energy Variable Rate may change from one billing cycle to the next. If you have chosen a Variable Rate electric and/or natural gas product, the rate for the first billing period will be set forth on your Contract Summary. The rate for each subsequent billing period will be made available at least 12 days prior to the close of your then-current billing period. You can obtain the rate for the upcoming billing period by contacting IDT Energy at 1-877-887-6866. IDT Energy may provide an estimated rate for Customer’s next billing period and, if it does so, IDT Energy shall not use a rate for billing purposes that is higher than the estimate provided. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. If Customer participates in IDT Energy’s rebate program, Customer must be an active customer of IDT Energy, in good standing, at the time any rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to Customer at the billing address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1.877.887.8688. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items. Renewable/Green Energy Option: If you have chosen a Variable Rate electric product and the Renewable/Green Energy Option, your rate for the electricity supplied will be IDT Energy’s standard Variable Rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Renewable/Green Energy Option please call IDT Energy at 1-877-887-6866. If you choose the Renewable/Green Energy Option, IDT Energy will procure Renewable Energy Certificates (“RECs”) issued by wind farms and hydroelectric power facilities located within the United States, to ensure that 100% of your usage is matched by such RECs. In addition, IDT Energy complies with Maryland’s Renewable Portfolio Standard (“RPS”) applicable to all electricity suppliers. The RPS for 2017 is 12.15% from Tier 1 sources, including at least 0.95% from solar energy and 2.50% from Tier 2 renewable sources; and for 2018 it is 14.40% from Tier 1 renewable sources, including at least 1.40% derived from solar energy and 2.5% from Tier 2 renewable sources. Tier 1 or Tier 2 renewable source RECs retired may be used to meet IDT Energy’s RPS obligations. Alternatively, IDT Energy may meet its RPS obligation by paying a compliance fee to the Maryland Renewable Energy Fund.
  4. BILLING AND PAYMENT. You will receive one bill each month issued by your LDU. Payment terms are governed by the terms of LDU’s tariff and billing procedures. Your bill will be based on scheduled meter readings and/or estimates provided by LDU. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the LDU. Should the LDU cease billing you and/or commence billing IDT Energy for any charges relating to you, IDT Energy will bill you and you will pay for all such charges, and you will be liable for all costs, including legal fees, associated with the collection of outstanding balances. Your obligations under this Agreement will end when your account balance is paid in full.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the LDU and title to gas shall pass from us to you prior to delivery to the State of Maryland. Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity and/or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. TERM and TERMINATION. This Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the LDU, and it shall continue until either Customer or IDT Energy terminates. IDT Energy will provide notice 30 days prior to termination. Customer may terminate this agreement at any time by providing written notice to IDT Energy. In the event of termination, IDT Energy will notify the LDU and the LDU will complete the termination on the next available date in accordance with its rules. If this Agreement is terminated and the Customer does not enroll with a new supplier, the Customer will return to LDU default service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement and will inform you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Maryland without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  11. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with LDU or the commodity supplier or others used to deliver electricity and/or natural gas to Customer’s residence.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE Resolution. Customer agrees to first contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, power outages, and bills from the LDU should be directed to the LDU. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the State of Maryland Public Service Commission pursuant to its Complaint Handling Procedures by calling the PSC at 1-800-492-0474 or by writing to the PSC at: State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 or through its website at: www.webapp.psc.state.md.us.
  15. MODIFICATION. Subject to Section 3 herein, IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer forty-five (45) days prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement in accordance with Section 6 above.
  16. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by LDU, and the Maryland PSC. Your LDU’s transmission and distribution functions will continue to be regulated by the Maryland PSC. Electric and/or natural gas service may be disconnected only by LDU according to the procedures in its tariff and as set forth in the Maryland PSC’s rules.
  17. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those in this Agreement, by email.
  18. ENTIRE AGREEMENT. This Agreement, together with the Contract Summary, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed herein are superseded by this Agreement.

MD Natural Gas Variable Rate (SP)

IDT ENERGY, INC. – Estado de Maryland – Términos y condiciones del contrato de tarifa variable – V.02132017

Número de licencia del estado de Maryland: gas, 1R-1745, electricidad 1R-1747

  1. CONTRATO DE COMPRA Y VENTA DE ENERGÍA. Estos Términos y condiciones, junto con el Resumen del Contrato, constituyen su contrato con IDT Energy, Inc. (“IDT Energy”) para el suministro de electricidad o gas natural (este “Contrato”). Conforme a este Contrato, IDT Energy acuerda vender, y usted (también denominado en el presente como “Cliente”) acuerda comprar y aceptar, la cantidad de electricidad o gas natural necesaria para satisfacer sus requisitos, según lo estimado por IDT Energy a partir de los datos de consumo obtenidos por IDT Energy y el cronograma de entrega de la empresa de distribución local (“LDU”), sujeto a los términos y condiciones del presente. IDT Energy no está afiliada a la LDU ni la representa.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la LDU, información de facturación histórica y actual y de consumo de electricidad o gas natural del Cliente, y para obtener y programar los servicios de transmisión, transporte y adicionales necesarios para entregar la electricidad o el gas natural comprados por el Cliente a la LDU. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo y no la divulgará a un tercero, a menos que lo exija la ley. La suscripción de este Contrato por parte del Cliente constituirá la autorización de aquel para divulgar esta información a IDT Energy. Esta autorización será vigente por el plazo de Contrato, incluidos todos los Plazos Iniciales y Plazos de renovación. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
  3. PRECIO. Para cada ciclo mensual de facturación, el precio de la electricidad o el gas natural suministrados en virtud de este Contrato se calculará multiplicando (i) la tarifa variable para la electricidad o el gas natural por (ii) la cantidad consumida de electricidad o gas natural, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la LDU. El precio de IDT Energy por la electricidad o el gas natural no incluye impuestos, cargo de distribución de la LDU ni ninguna otra tasa o cargo de la LDU. Los precios indicados en este Contrato corresponden al producto especificado y que proporciona IDT Energy. La Comisión de Servicios Públicos de Maryland no regula los precios de la electricidad ni del gas natural de IDT Energy. Plan de tarifa variable. Si en el Resumen del Contrato se indica que eligió un producto de electricidad con tarifa variable, la tarifa por la electricidad suministrada en virtud de este Contrato puede cambiar mensualmente, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. La tarifa variable puede ser superior o inferior a la tarifa de la LDU en cualquier mes o durante la vigencia de este Contrato, e IDT Energy no puede garantizar ahorros en comparación con las tarifas de la LDU. No hay un límite establecido para la variación de la tarifa de IDT Energy entre un ciclo de facturación y el siguiente. Si en el Resumen del Contrato se indica que eligió un producto de gas natural con tarifa variable, la tarifa por el gas natural suministrado en virtud de este Contrato puede cambiar mensualmente, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta varios factores, incluidos, a título enunciativo pero no taxativo, las condiciones vigentes de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. La tarifa variable puede ser superior o inferior a la tarifa de la LDU en cualquier mes o durante la vigencia de este Contrato, e IDT Energy no puede garantizar ahorros en comparación con las tarifas de la LDU. No hay un límite establecido para la variación de la tarifa de IDT Energy entre un ciclo de facturación y el siguiente. Si eligió un producto de electricidad o gas natural de tarifa variable, la tarifa para el primer período de facturación se estipulará en el Resumen del Contrato. La tarifa por cada período de facturación posterior se dará a conocer al menos 12 días antes del cierre del período de facturación entonces vigente. Puede obtener la tarifa para el próximo período de facturación comunicándose con IDT Energy al 1-877-887-6866. IDT Energy podrá proporcionar una tarifa estimada para el siguiente período de facturación del Cliente y, si lo hace, no utilizará a los fines de facturación una tarifa que sea superior al cálculo proporcionado. Reembolsos y promociones especiales. Ocasionalmente, IDT Energy puede ofrecer un programa de reembolsos o promociones similares. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe ser un cliente activo de IDT Energy y estar al día con sus obligaciones con dicha empresa al momento de emisión de un reembolso o cualquier otra promoción a fin de ser elegible para recibirlos. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad o gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente durante el plazo de este Contrato, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección de facturación proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en la dirección de facturación, ya sea por carta a 520 Broad Street, Newark, NJ 07102 o llamando al Departamento de Atención al Cliente al 1-877-887-8688. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados. Opción de energía renovable/verde. Si optó por un producto de electricidad de tarifa variable y la opción de suministro de energía renovable/verde, su tarifa por la electricidad suministrada estará compuesta por la tarifa variable estándar de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro de energía renovable/verde, llame a IDT Energy al 1-877-887-6866. Si opta por la opción de energía renovable/verde, IDT Energy obtendrá los certificados de energía renovable (“REC”) emitidos por instalaciones de parques eólicos y energía hidroeléctrica ubicadas en los Estados Unidos, para garantizar que el 100 % de su uso esté respaldado por dichos REC. Además, IDT Energy cumple con la norma de cartera de energía renovable (“RPS”) de Maryland que se aplica a todos los proveedores de electricidad. La RPS para 2017 indica que el 12.15 % de la energía debe generarse de recursos del nivel 1, de lo cual, al menos, el 0.95 % debe provenir de energía solar y el 2.50 % de los recursos renovables del nivel 2; para 2018 indica que el 14.40 % de la energía debe generarse de recursos renovables del nivel 1, de lo cual, al menos, el 1.40 % debe provenir de energía solar y el 2.5 % de los recursos renovables del nivel 2. Los REC de fuentes renovables del nivel 1 o del nivel 2 retirados pueden utilizarse para cumplir con las obligaciones de la RPS de IDT Energy. Como alternativa, IDT Energy puede cumplir con sus obligaciones de la RPS pagando una tarifa de cumplimiento al Fondo de Energía Renovable de Maryland.
  4. FACTURACIÓN Y PAGO. Todos los meses recibirá una factura emitida por la LDU. Los plazos de pago se rigen por los términos de la normativa tarifaria y los procedimientos de facturación de la LDU. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la LDU. Las partes acuerdan que aceptarán, a los fines de contabilizar la electricidad o el gas natural entregados en virtud de este Contrato, la cantidad, la calidad y las medidas determinadas por la LDU. En caso de que la LDU deje de facturarle a usted o comience a facturarle a IDT Energy por cualquier cargo relacionado con usted, IDT Energy le facturará a usted y usted pagará todos esos cargos, y será responsable por todos los costos, incluidos los honorarios legales, asociados con el cobro de sus saldos pendientes. Sus obligaciones en virtud de este Contrato finalizarán cuando el saldo de su cuenta se pague en su totalidad.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la LDU, y la titularidad del servicio de gas se transferirá de IDT Energy a usted antes de que se la entregue al estado de Maryland. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá rembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad o gas natural, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. PLAZO y RESCISIÓN. Este Contrato comenzará a partir de la fecha en que la LDU considere efectiva la inscripción del Cliente en IDT Energy, y continuará hasta que el Cliente o IDT Energy lo rescindan. IDT Energy entregará un aviso 30 días antes de la cancelación. El Cliente puede rescindir este contrato en cualquier momento proporcionando un aviso por escrito a IDT Energy. En el caso de que se rescinda el Contrato, IDT Energy notificará a la LDU y la LDU completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas. Si este Contrato se rescinde y el Cliente no se inscribe en un proveedor nuevo, el Cliente regresará al servicio predeterminado de la LDU.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato y le informará acerca de esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido las leyes del estado de Maryland y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  9. SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  10. DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad o el gas natural necesarios para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá modificarse para reflejar dichos costos.
  11. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la LDU o el proveedor de productos o terceros utilizados para entregar electricidad o gas natural a la residencia del Cliente.
  12. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección 6. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  13. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad o el gas natural luego de su entrega a la residencia o sede comercial del Cliente, según corresponda.
  14. Resolución de controversias. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la LDU deben dirigirse a la LDU. El Cliente e IDT Energy intentarán resolver toda controversia de buena fe. Cualquiera de las partes involucradas en una controversia o reclamación relacionada con un cliente residencial puede presentar dicha controversia o reclamación en cualquier momento ante la Comisión de Servicios Públicos (“PSC”) del estado de Maryland, de conformidad con sus procedimientos de manejo de reclamaciones, llamando al 1-800-492-0474, enviando una carta a State of Maryland Public Service Commission, William Donald Schaefer Tower, 6 St. Paul St, 16th Floor, Baltimore, MD, 21202 o a través de su sitio web www.webapp.psc.state.md.us.
  15. MODIFICACIÓN. Sujeta a la Sección 3 del presente, IDT Energy puede modificar los términos de este Contrato en cualquier momento y dicho contrato enmendado reemplazará a cualquier contrato previo entre el Cliente e IDT Energy. IDT Energy le proporcionará al Cliente un aviso por escrito con una antelación de cuarenta y cinco (45) días a que se produzca dicha modificación. Luego de la recepción del aviso, el Cliente podrá rescindir el Contrato de acuerdo con la Sección 6 anterior.
  16. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la LDU y la PSC de Maryland. La PSC de Maryland seguirá regulando las funciones de transmisión y distribución de la LDU. El servicio eléctrico o de gas natural solo puede ser desconectado solo por la LDU, según los procedimientos en su normativa tarifaria y lo establecido en las normas de la PSC de Maryland.
  17. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy por teléfono al 1-877-887-6866, por fax al 1-716-664-2297 o por correo electrónico a contactus@idtenergy.com. Es responsabilidad del Cliente brindar a IDT Energy información de contacto actualizada, como número de teléfono y dirección de correo electrónico. El Cliente acepta recibir todos los avisos, incluidos los de este Contrato, por correo electrónico.
  18. CONTRATO COMPLETO. Este Contrato, junto con el Resumen del Contrato, constituye el contrato completo entre las partes, y sustituye a cualquier otro arreglo o declaración entre las partes con respecto a los asuntos aquí tratados.

NJ Electric Variable Rate Terms & Conditions (EN)

IDT Energy, Inc. (“IDT Energy”) Variable Rate Terms and Conditions – V.01132017
State of New Jersey Electric License Number: ESL-0081

  1. SCOPE. This is an agreement (“Agreement”) between you (also referred to as “Customer”) and IDT Energy, an independent third-party electricity supplier, under which you authorize enrollment of your electric account(s) with IDT Energy for electricity supply. These terms and conditions apply to the purchase by you and sale by IDT Energy, of electric generation supply service as specified herein.
  2. AGENCY. Customer designates IDT Energy as its agent for receiving customer billing information from the local electric distribution company (the “EDC”), and for procuring and scheduling the transmission and ancillary services necessary to deliver the electricity purchased by you to your EDC’s system.
  3. PRICE. This is a Variable Rate Agreement, which means that the rate for electricity supplied during the term of the Agreement may change from time-to-time based on various factors, including weather fluctuations. This is not a Fixed Rate Agreement. Under a Fixed Rate Agreement the rate for electricity supplied will remain the same each month during the term of the Agreement. The rate for the electricity supplied pursuant to this Agreement will vary based on the following factors including, but not limited to, conditions on the PJM wholesale electricity market, the actual and estimated cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. This rate may be higher or lower than your EDC’s rate in any particular month. For each monthly billing cycle, the price for the electricity supplied will be calculated by multiplying: (i) the variable rate for electricity, by (ii) the amount of electricity consumed as provided by your EDC’s actual or estimated meter reads.
    Rebate Programs: From time-to-time IDT Energy may offer a Rebate Program. If Customer participates in IDT Energy’s Rebate Program, Customer must remain an active IDT Energy customer in order to qualify for the rebate(s). If Customer cancels at any time prior to the issuance of the rebate(s), Customer shall forfeit all rights and claims to such rebate(s). All rebate amounts advertised and presented to customers are estimates based upon prior electricity usage. Actual rebate amounts will be based on Customer’s actual usage, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to the customer address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s address either by writing to IDT Energy at 520 Broad Street, Newark NJ  07102 or by calling IDT Energy’s Customer Service Dept. at 1.877.887.6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items.
    Renewable/Green Energy Option: Renewable/Green Energy refers to energy that is generated from renewable resources, such as solar, wind, water or biomass. If a customer chooses the Renewable/Green Energy Option, IDT Energy will ensure that 100% of the customer’s electricity usage is matched with renewable energy certificates or renewable energy attributes. IDT Energy shall have up to 24 months from the end of each calendar year to address any deficiency that may have arisen in the renewable content of electricity sold under this Agreement during such calendar year. If you have chosen the Renewable/Green Energy Option, your rate will be comprised of the variable rate plus an “adder” of up to 3 cents per kWh. Customer can cancel the Renewable/Green Option of this Agreement by calling IDT Energy at 1-877-887-6866.
  4. BILLING and PAYMENT. You will normally receive one bill each month issued by your EDC, or by IDT Energy. Unless otherwise provided herein, payment terms are governed by the terms of your EDC’s tariff if your EDC issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due 25 days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorney’s fees and court cost, as allowed by law. All accounts which are overdue may be referred to a collection agency consistent with New Jersey law. Your bill will be based on scheduled meter readings and/or estimates provided by your EDC. The parties agree to accept, for purpose of accounting for the electricity delivered under this Agreement, the quantity, quality, and measurement determined by your EDC. A twenty- dollar ($20) fee will be charged for all returned checks.
  5. TITLE and TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to your EDC. IDT Energy’s rate includes applicable sales taxes.
  6. TERM and TERMINATION. You will receive a confirmation notice from your EDC to confirm your choice of IDT Energy as your supplier. A residential customer will have seven (7) calendar days from the date of the notice to contact the EDC (or call IDT Energy at 1-877-887-6866) and rescind the selection of IDT Energy. This Agreement will not become effective until the seven-day confirmation period has expired. This Agreement will continue in effect until either party provides 30 days’ notice to the other party of the termination of the Agreement. Residential customers may terminate this Agreement upon 48 hours’ written notice as a result of relocation, a disability that renders the customer unable to pay for IDT Energy’s services, and/or the death of the customer. If there is a material adverse change in the business or financial condition of Customer (as determined by IDT Energy at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDT Energy may terminate this Agreement upon 30 days’ notice to Customer. There is no charge for starting or stopping electric generation service. Please note that it may take several billing cycles for your EDC to process the cancellation of service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with, and be governed by, the laws of the State of New Jersey with regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. THERE ARE NO WARRANTIES OR REPRESENTATIONS OTHER THAN THOSE
    EXPRESSLY SET FORTH HEREIN, AND NO OTHERS SHALL BE HONORED. Should any part of the Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid has not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in a law, rule, or regulation, whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then at the sole discretion of IDT Energy, this Agreement may be cancelled. If at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s cost to purchase electricity required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs, in which case IDT Energy will provide you with written notice of such modifications.
  10. FORCE MAJEURE. Except as otherwise set forth herein, force majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except from payment obligations, a force majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include force majeure events associated with your EDC or the commodity supplier or other entity used to deliver electricity to Customer’s residence.
  11. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. Customer acknowledges that IDT Energy is not responsible for the delivery of electricity to Customer and as such is not responsible for any damages caused by any service outage, defect or failure. IDT Energy’s liability for other claims arising in connection with any service under this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages, if any.
  12. INDEMNIFICATION. Customer is responsible for the indemnification of IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with the Agreement, and damage or injury caused by the electricity after its delivery to Customer’s residence, except liability resulting from the negligence of IDT Energy.
  13. ENTIRE AGREEMENT. This Agreement, including the Contract Summary, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its sales personnel other than those made in this Agreement, and that you have made your own decision to enter into this Agreement. Customer has caused this Agreement to be executed pursuant to the methods authorized by BPU regulations at N.J.A.C 14:4-2.3.
  14. DISPUTE Resolution, MANDATORY ARBITRATION You agree to contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly in good-faith. All disputes regarding transmission, distribution, power outages, and bills from your ED should be directed to your EDC. Any claim for damages arising out of, or related to, the provision of IDT Energy’s services under this Agreement that is not resolved directly between the parties (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK MONETARY DAMAGES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
  15. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by your EDC, and the Board of Public Utilities (BPU). The BPU Bureau of Consumer Relations can be contacted at 1-800-624-0241. Your EDC’s transmission and distribution functions will continue to be regulated by the BPU. Electric service may be disconnected only by your EDC and only in compliance rules set by the BPU.
  16. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. IDT Energy may also be contacted at 1-877-887-6866. Your EDC will continue to deliver the electricity to you, you still make payment to your EDC for this service and you will still call your EDC in the case of an energy related emergency such as a power outage. Your EDC’s contact information is provided in the Contract Summary.

NJ Electric Variable Rate Terms & Conditions (SP)

Términos y condiciones del plan de tarifa variable de IDT Energy, Inc. (IDT Energy) – V.01132016

Número de licencia de electricidad del estado de Nueva Jersey: ESL-0081

  1. ALCANCE. Este es un contrato (“Contrato”) entre usted (también denominado “Cliente”) e IDT Energy, un proveedor externo independiente de electricidad, en virtud del cual usted autoriza la inscripción de sus cuentas de electricidad en IDT Energy para que se le suministre electricidad. Estos Términos y condiciones aplican a la compra, por su parte, y a la venta, por parte de IDT Energy, del servicio de suministro de generación de electricidad como se especifica en el presente.
  2. REPRESENTACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la empresa local de distribución de electricidad (“EDC”), la información de facturación del Cliente, y para obtener y programar los servicios de transmisión y adicionales necesarios para entregar la electricidad que usted le compró al sistema de la EDC.
  3. PRECIO. Este es un Contrato de tarifa variable, lo que significa que la tarifa por la electricidad suministrada durante el plazo del Contrato puede variar, de vez en cuando, según diversos factores, incluidas las fluctuaciones meteorológicas. Este no es un Contrato de tarifa fija. De conformidad con este Contrato de tarifa fija, la tarifa de la electricidad suministrada permanecerá igual todos los meses durante el plazo del Contrato. La tarifa por la electricidad suministrada en virtud de este Contrato variará según diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la EDC. Para cada ciclo de facturación mensual, el precio de la electricidad suministrada se calculará multiplicando (i) la tarifa variable acordada para la electricidad por (ii) la cantidad de electricidad consumida, según lo indicado por las lecturas reales del medidor o el cálculo estimado realizados por la EDC. Programa de reembolsos. De vez en cuando, IDT Energy puede ofrecer un programa de reembolsos. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe seguir siendo un cliente activo de IDT Energy a fin de cumplir con los requisitos para recibir los reembolsos. Si el Cliente cancela en cualquier momento antes de la emisión de los reembolsos, perderá todos los derechos y reivindicaciones sobre dichos reembolsos. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad. Los montos reales de los reembolsos se basarán en el consumo real del Cliente, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en su dirección, ya sea por escrito a 520 Broad Street, Newark NJ 07102 o llamando al Departamento de Atención al Cliente de IDT Energy al 1-877-887-6866. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados. Opción de energía renovable/verde. El término “energía renovable/verde” hace referencia a la energía que se genera de recursos renovables, como el sol, el viento, el agua o la biomasa. Si un cliente elige la opción de energía renovable/verde, IDT Energy se asegurará de que el 100 % de su consumo de electricidad esté respaldado por certificados de energía renovable o atributos de energía renovable. IDT Energy tendrá hasta 24 meses después de finalizado cada año calendario para abordar cualquier deficiencia que pudiera haber surgido en el contenido renovable de la electricidad vendida en virtud de este Contrato durante dicho año calendario. Si optó por la opción de energía renovable/verde, su tarifa estará compuesta por la tarifa variable más un “adicional” de hasta 3 centavos por kWh. El Cliente podrá cancelar la opción de energía renovable/verde de este Contrato llamando a IDT Energy al 1-877-887-6866.
  4. FACTURACIÓN y PAGO. Usualmente recibirá una factura cada mes, la cual será emitida por la EDC o por IDT Energy. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la EDC si el emisor de la factura es la EDC. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento 25 días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley de Nueva Jersey. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la EDC. Las partes acuerdan aceptar, a los efectos de contabilizar la electricidad entregada conforme este Contrato, la cantidad, la calidad y la medición determinadas por la EDC. Se cobrará una tarifa de veinte dólares ($20) por todos los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO e IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la EDC. La tarifa de IDT Energy incluye los impuestos a las ventas aplicables.
  6. PLAZO y RESCISIÓN. Recibirá un aviso de confirmación de la EDC para confirmar su elección de IDT Energy como su proveedor. Un cliente residencial tendrá siete (7) días calendario desde la fecha del aviso para comunicarse con la EDC (o llamar a IDT Energy al 1-877-887-6866) y rescindir la selección de IDT Energy. Este Contrato no entrará en vigencia hasta que no haya caducado el período de confirmación de siete días. Este Contrato seguirá en vigencia hasta que alguna de las partes envíe un aviso con 30 días de anticipación a la otra parte sobre la rescisión del Contrato. Los clientes residenciales podrán cancelar este Contrato tras proporcionar un aviso por escrito con 48 horas de anticipación como resultado de una reubicación, una discapacidad que le impida al cliente pagar los servicios de IDT Energy o la muerte del cliente. Si se produce un cambio adverso importante en la condición empresarial o financiera del Cliente (según lo determine IDT Energy a su criterio) o si el Cliente no cumple con sus obligaciones en virtud de este Contrato, o no paga o realiza un depósito de seguridad requerido, entonces, además de cualquier otro recurso que pudiera tener, IDT Energy puede rescindir este Contrato con un aviso con 30 días de anticipación al Cliente. No se aplican cargos por iniciar o suspender el servicio de generación de electricidad. Tenga en cuenta que pueden pasar varios ciclos de facturación hasta que la EDC procese la cancelación del servicio.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido por las leyes del estado de Nueva Jersey y se interpretará de acuerdo con dichas leyes, independientemente de las disposiciones sobre conflictos entre las leyes.
  9. SIN GARANTÍAS. NO EXISTEN GARANTÍAS NI DECLARACIONES ADICIONALES A LAS QUE EXPRESAMENTE SE ESTABLECEN EN EL PRESENTE, Y NO SE DEBE RESPETAR NINGUNA OTRA. Si cualquier parte del Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad necesaria para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podría ser modificado para reflejar dichos costos, en cuyo caso IDT Energy le proporcionará un aviso por escrito sobre dicha modificación.
  10. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la EDC o el proveedor de productos o terceros utilizados para entregar electricidad a la residencia del Cliente.
  11. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. El Cliente reconoce que IDT Energy no es responsable por la entrega de electricidad al Cliente y, como tal, no es responsable por los daños causados por cualquier corte, defecto o falla del servicio. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio en virtud de este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados, si los hubiera.
  12. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por todas las responsabilidades que surjan del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones provocados por la electricidad luego de su entrega a la residencia del Cliente, excepto la responsabilidad que surgiera de la negligencia de IDT Energy.
  13. CONTRATO COMPLETO. Este contrato, incluido el Resumen del Contrato, constituye el contrato completo entre usted e IDT Energy. Usted reconoce que no se basa en consejos, comentarios, recomendaciones o declaraciones de IDT Energy o su personal de Ventas que no sean los estipulados en este Contrato. También admite que usted tomó la decisión de celebrar este Contrato. El Cliente suscribió este Contrato de conformidad con los métodos autorizados por las reglamentaciones de la Junta de Servicios Públicos (“BPU”) en N.J.A.C 14:4-2.3.
  14. RESOLUCIÓN DE CONTROVERSIAS, ARBITRAJE OBLIGATORIO. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver de buena fe todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la EDC deben dirigirse a la EDC. Toda reclamación por daños que surja de los servicios que IDT Energy presta en virtud de este Contrato, o relacionados con ellos, que no se resuelva directamente entre las partes (en conjunto denominadas “Reclamaciones”) se resolverá mediante arbitraje ante la Asociación Americana de Arbitraje (“AAA”) conforme a las Reglas comerciales de la AAA y, si el Cliente es un cliente residencial, los Procedimientos complementarios para controversias relacionadas con el Cliente. CELEBRANDO ESTE CONTRATO, RENUNCIA A SUS DERECHOS A INICIAR ACCIONES LEGALES POR DAÑOS MONETARIOS Y AL DERECHO A UN JUICIO POR JURADO. LA POSIBILIDAD DE PRESENTAR PRUEBAS EN EL ARBITRAJE ES LIMITADA Y LA DECISIÓN DEL ÁRBITRO ESTÁ SUJETA A UNA REVISIÓN MUY LIMITADA POR PARTE DE LOS TRIBUNALES. LOS ÁRBITROS PUEDEN DETERMINAR LOS MISMOS DAÑOS Y CONCEDER LOS MISMOS RESARCIMIENTOS QUE UN TRIBUNAL. LA AAA TENDRÁ LA FACULTAD PARA PRONUNCIARSE SOBRE CUALQUIER DESAFÍO A SU PROPIA JURISDICCIÓN O LA VALIDEZ O FACTIBILIDAD DE CUALQUIER PARTE DE ESTA DISPOSICIÓN DE ARBITRAJE.
  15. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la EDC y la BPU. Se puede comunicar con la Oficina de Relaciones con el Consumidor de la BPU llamando al 1-800-624-0241. La BPU seguirá regulando las funciones de transmisión y distribución de la EDC. El servicio de electricidad solo puede ser desconectado por la EDC y únicamente en cumplimiento de las normas establecidas por la BPU.
  16. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy llamando al 1-877-887-6866. La EDC seguirá entregándole la electricidad, usted seguirá pagando a la EDC por este servicio y seguirá llamando a la EDC ante una emergencia relacionada con la energía, como un corte de energía. La información de contacto de la EDC se proporciona en el Resumen del Contrato.

NJ Electricity Fixed Rate (EN)

IDT Energy, Inc. (“IDT Energy”) Fixed Rate (SmartBudget) Terms and Conditions – V.01132017
State of New Jersey Electric License Number: ESL-0081

  1. SCOPE. This is an agreement (“Agreement”) between you (also referred to as “Customer”) and IDT Energy, an independent third-party electricity supplier, under which you authorize enrollment of your electric account(s) with IDT Energy for electricity supply. These terms and conditions apply to the purchase by you and sale by IDT Energy, of electric generation supply service as specified herein.
  2. AGENCY. Customer designates IDT Energy as its agent for receiving customer billing information from the local electric distribution company (“EDC”), and for procuring and scheduling the transmission and ancillary services necessary to deliver the electricity purchased by you to your EDC’s system.
  3. PRICE. A fixed rate is a rate that remains the same for a specified period of time. A variable rate is a rate that changes from time-to-time based on various factors, including weather fluctuations. This Agreement has a fixed rate segment and a variable rate segment. For the first twelve (12) monthly billing cycles of your electricity supply pursuant to this Agreement, the rate for the electricity supplied will be fixed at _____ per kWh. After that, the rate for the electricity supplied will vary based on a number of factors including, but not limited to, current conditions on the PJM wholesale electricity market, the actual and estimated cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. IDT Energy’s rate, whether fixed or variable, may be higher than your EDC’s rate at any particular time; there is no guarantee of savings. For each monthly billing cycle, the price for the electricity supplied pursuant to this Agreement will be calculated by multiplying: (i) the fixed or variable rate for electricity, by (ii) the amount of electricity consumed as measured by your EDC’s estimated or actual meter reads.
    Rebate Programs: From time-to-time IDT Energy may offer a Rebate Program. If Customer participates in IDT Energy’s Rebate Program, Customer must remain an active IDT Energy customer in order to qualify for the rebate(s). If Customer cancels at any time prior to the issuance of the rebate(s), Customer shall forfeit all rights and claims to such rebate(s). All rebate amounts advertised and presented to customers are estimates based upon prior electricity usage. Actual rebate amounts will be based on Customer’s actual usage, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to the customer address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s address either by writing to IDT Energy at 520 Broad Street, Newark NJ  07102 or by calling IDT Energy’s Customer Service Dept. at 1-877-887-6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items.
    Renewable/Green Energy Option: Renewable/Green energy refers to energy that is generated from renewable sources, such as solar, wind, water or biomass. If a customer chooses the Renewable/Green Energy Option, IDT Energy will ensure that 100% of the customer’s electricity usage is matched with renewable energy certificates or renewable energy attributes. IDT Energy shall have up to 24 months from the end of each calendar year to address any deficiency that may have arisen in the renewable content of electricity sold under this Agreement during such calendar year.
  4. BILLING and PAYMENT. You will normally receive one bill each month issued by your EDC, or by IDT Energy. Unless otherwise provided herein, payment terms are governed by the terms of your EDC’s tariff if your EDC issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due 25 days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorney’s fees and court cost, as allowed by law. All accounts which are overdue may be referred to a collection agency consistent with New Jersey law. Your bill will be based on scheduled meter readings and/or estimates provided by your EDC. The parties agree to accept, for purpose of accounting for the electricity delivered under this Agreement, the quantity, quality, and measurement determined by your EDC. A twenty- dollar ($20) fee will be charged for all returned checks.
  5. TITLE and TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to your EDC. IDT Energy’s rate includes applicable sales taxes.
  6. TERM and TERMINATION. You will receive a confirmation notice from your EDC to confirm your choice of IDT Energy as your supplier. A residential customer will have seven (7) calendar days from the date of the confirmation notice to contact the EDC (or call IDT Energy at 1-877-887-6866) and rescind the selection of IDT Energy. This Agreement will not become effective until the seven-day confirmation period has expired. The fixed rate segment of this Agreement is twelve (12) monthly billing cycles and this will be followed by the variable rate segment which will continue until either IDT Energy or Customer provides 30 days’ notice of termination to the other. Residential customers may terminate this Agreement upon 48 hours’ written notice as a result of relocation, a disability that renders the customer unable to pay for IDT Energy’s services, and/or the death of the customer. If there is a material adverse change in the business or financial condition of Customer (as determined by IDT Energy at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDT Energy may terminate this Agreement upon 30 days’ notice to Customer. There is no charge for starting or stopping electric generation service. Please note that it may take several billing cycles for your EDC to process the cancellation of service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with, and be governed by, the laws of the State of New Jersey with regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. THERE ARE NO WARRANTIES OR REPRESENTATIONS OTHER THAN THOSE
    EXPRESSLY SET FORTH HEREIN, AND NO OTHERS SHALL BE HONORED. Should any part of the Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid has not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in a law, rule, or regulation, whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then at the sole discretion of IDT Energy, this Agreement may be cancelled. If at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s cost to purchase electricity required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs, in which case IDT Energy will provide you with a written notice of such modification.
  10. FORCE MAJEURE. Except as otherwise set forth herein, force majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except from payment obligations, a force majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include force majeure events associated with your EDC or the commodity supplier or other entity used to deliver electricity to Customer’s residence.
  11. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. Customer acknowledges that IDT is not responsible for the delivery of electricity to Customer and as such is not responsible for any damages caused by any service outage, defect or failure. IDT Energy’s liability for claims arising in connection with its service under this Agreement, shall be limited to proven direct damages incurred by Customer, if any.
  12. INDEMNIFICATION. Customer is responsible for the indemnification of IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, except liability resulting from the negligence of IDT Energy.
  13. ENTIRE AGREEMENT. This Agreement, including the Contract Summary, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its sales personnel other than those made in this Agreement, and that you have made your own decision to enter into this Agreement. Customer has caused this Agreement to be executed pursuant to the methods authorized by BPU regulations at N.J.A.C 14:4-2.3.
  14. DISPUTE Resolution, MANDATORY ARBITRATION You agree to contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly in good-faith. All disputes regarding transmission, distribution, power outages, and bills from your EDC should be directed to your EDC. Any claim for damages arising out of, or related to, the provision of IDT Energy’s services under this Agreement that is not resolved directly between the parties, shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK MONETARY DAMAGES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
  15. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by your EDC, and the Board of Public Utilities (BPU). The BPU Bureau of Consumer Relations can be contacted at 1-800-624-0241. Your EDC’s transmission and distribution functions will continue to be regulated by the BPU. Electric service may be disconnected only by your EDC and only in compliance rules set by the BPU.
  16. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. IDT Energy may also be contacted at 1-877-887-6866. Your EDC will continue to deliver the electricity to you, you still make payment to your EDC for this service and you will still call your EDC in the case of an energy related emergency such as a power outage. Your EDC’s contact information is provided in the Contract Summary.

NJ Electricity Fixed Rate (SP)

Términos y condiciones del plan de tarifa fija (SmartBudget) de IDT Energy, Inc. (“IDT Energy”) – V.01132017
Número de licencia de electricidad del estado de Nueva Jersey: ESL-0081

  1. ALCANCE. Este es un contrato (“Contrato”) entre usted (también denominado “Cliente”) e IDT Energy, un proveedor externo independiente de electricidad, en virtud del cual usted autoriza la inscripción de sus cuentas de electricidad en IDT Energy para que se le suministre electricidad. Estos Términos y condiciones aplican a la compra, por su parte, y a la venta, por parte de IDT Energy, del servicio de suministro de generación de electricidad como se especifica en el presente.
  2. REPRESENTACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la empresa local de distribución de electricidad (“EDC”), la información de facturación del Cliente, y para obtener y programar los servicios de transmisión y adicionales necesarios para entregar la electricidad que el Cliente le compró al sistema de la EDC.
  3. PRECIO. Una tarifa fija es una tarifa que se mantiene igual durante un tiempo especificado. Una tarifa variable es una tarifa que varía, de vez en cuando, según diversos factores, incluidas las fluctuaciones meteorológicas. Este Contrato tiene un segmento de tarifa fija y un segmento de tarifa variable. Durante los primeros doce (12) ciclos de facturación mensual de su suministro de electricidad en virtud de este Contrato, la tarifa por la electricidad suministrada será fija a _____ por kWh. Luego, la tarifa por la electricidad suministrada variará según diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier momento, la tarifa de IDT Energy, ya sea fija o variable, puede ser superior o inferior a la tarifa de la EDC; no se garantizan ahorros. Para cada ciclo de facturación mensual, el precio de la electricidad suministrada conforme a este Contrato se calculará multiplicando (i) la tarifa variable o fija acordada para la electricidad por (ii) la cantidad de electricidad consumida, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la EDC.
    Programa de reembolsos. De vez en cuando, IDT Energy puede ofrecer un programa de reembolsos. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe seguir siendo un cliente activo de IDT Energy a fin de cumplir con los requisitos para recibir los reembolsos. Si el Cliente cancela en cualquier momento antes de la emisión de los reembolsos, perderá todos los derechos y reivindicaciones sobre dichos reembolsos. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad. Los montos reales de los reembolsos se basarán en el consumo real del Cliente, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en su dirección, ya sea por escrito a 520 Broad Street, Newark NJ 07102 o llamando al Departamento de Atención al Cliente de IDT Energy al 1-877-887-6866. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados.
    Opción de energía renovable/verde. El término “energía renovable/verde” hace referencia a la energía que se genera de fuentes renovables, como el sol, el viento, el agua o la biomasa. Si un cliente elige la opción de energía renovable/verde, IDT Energy se asegurará de que el 100 % de su consumo de electricidad esté respaldado por certificados de energía renovable o atributos de energía renovable. IDT Energy tendrá hasta 24 meses después de finalizado cada año calendario para abordar cualquier deficiencia que pudiera haber surgido en el contenido renovable de la electricidad vendida en virtud de este Contrato durante dicho año calendario.
  4. FACTURACIÓN Y PAGO. Usualmente recibirá una factura cada mes, la cual será emitida por la EDC o por IDT Energy. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la EDC si el emisor de la factura es la EDC. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento 25 días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley de Nueva Jersey. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la EDC. Las partes acuerdan aceptar, a los efectos de contabilizar la electricidad entregada conforme este Contrato, la cantidad, la calidad y la medición determinadas por la EDC. Se cobrará una tarifa de veinte dólares ($20) por todos los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la EDC. La tarifa de IDT Energy incluye los impuestos a las ventas aplicables.
  6. PLAZO Y RESCISIÓN. Recibirá un aviso de confirmación de la EDC para confirmar su elección de IDT Energy como su proveedor. Un cliente residencial tendrá siete (7) días calendario desde la fecha del aviso de confirmación para comunicarse con la EDC (o llamar a IDT Energy al 1-877-887-6866) y rescindir la selección de IDT Energy. Este Contrato no entrará en vigencia hasta que no haya caducado el período de confirmación de siete días. El segmento de tarifa fija de este Contrato es de doce (12) ciclos de facturación mensual, seguido por el segmento de tarifa variable, que continuará hasta que IDT Energy o el Cliente brinden un aviso de rescisión a la otra parte con 30 días de anticipación. Los clientes residenciales podrán cancelar este Contrato tras proporcionar un aviso por escrito con 48 horas de anticipación como resultado de una reubicación, una discapacidad que le impida al cliente pagar los servicios de IDT Energy o la muerte del cliente. Si se produce un cambio adverso importante en la condición empresarial o financiera del Cliente (según lo determine IDT Energy a su criterio) o si el Cliente no cumple con sus obligaciones en virtud de este Contrato, o no paga o realiza un depósito de seguridad requerido, entonces, además de cualquier otro recurso que pudiera tener, IDT Energy puede rescindir este Contrato con un aviso con 30 días de anticipación al Cliente. No se aplican cargos por iniciar o suspender el servicio de generación de electricidad. Tenga en cuenta que pueden pasar varios ciclos de facturación hasta que la EDC procese la cancelación del servicio.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido por las leyes del estado de Nueva Jersey y se interpretará de acuerdo con dichas leyes, independientemente de las disposiciones sobre conflictos entre las leyes.
  9. SIN GARANTÍAS. NO EXISTEN GARANTÍAS NI DECLARACIONES ADICIONALES A LAS QUE EXPRESAMENTE
    SE ESTABLECEN EN EL PRESENTE, Y NO SE DEBE RESPETAR NINGUNA OTRA. Si cualquier parte del Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar la electricidad necesaria para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podría ser modificado para reflejar dichos costos, en cuyo caso IDT Energy le proporcionará un aviso por escrito sobre dicha modificación.
  10. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la EDC o el proveedor de productos o terceros utilizados para entregar electricidad a la residencia del Cliente.
  11. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. El Cliente reconoce que IDT no es responsable por la entrega de electricidad al Cliente y, como tal, no es responsable por los daños causados por cualquier corte, defecto o falla del servicio. La responsabilidad de IDT Energy por las reclamaciones que surjan en relación con su servicio en virtud de este Contrato se limitará a los daños directos comprobados sufridos por el Cliente, si los hubiera.
  12. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por todas las responsabilidades que surjan del incumplimiento de este Contrato por parte del Cliente, excepto la responsabilidad que surgiera de la negligencia de IDT Energy.
  13. CONTRATO COMPLETO. Este contrato, incluido el Resumen del Contrato, constituye el contrato completo entre usted e IDT Energy. Usted reconoce que no se basa en consejos, comentarios, recomendaciones o declaraciones de IDT Energy o su personal de Ventas que no sean los estipulados en este Contrato. También admite que usted tomó la decisión de celebrar este Contrato. El Cliente suscribió este Contrato de conformidad con los métodos autorizados por las reglamentaciones de la Junta de Servicios Públicos (“BPU”) en N.J.A.C 14:4-2.3.
  14. RESOLUCIÓN DE CONTROVERSIAS, ARBITRAJE OBLIGATORIO. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver de buena fe todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la EDC deben dirigirse a la EDC. Toda reclamación por daños que surja de los servicios que IDT Energy presta en virtud de este Contrato, o relacionados con ellos, que no se resuelva directamente entre las partes se resolverá mediante arbitraje ante la Asociación Americana de Arbitraje (“AAA”) conforme a las Reglas comerciales de la AAA y, si el Cliente es un cliente residencial, los Procedimientos complementarios para controversias relacionadas con el cliente.
    CELEBRANDO ESTE CONTRATO, RENUNCIA A SUS DERECHOS A INICIAR ACCIONES LEGALES POR DAÑOS MONETARIOS Y AL DERECHO A UN JUICIO POR JURADO. LA POSIBILIDAD DE PRESENTAR PRUEBAS EN EL ARBITRAJE ES LIMITADA Y LA DECISIÓN DEL ÁRBITRO ESTÁ SUJETA A UNA REVISIÓN MUY LIMITADA POR PARTE DE LOS TRIBUNALES. LOS ÁRBITROS PUEDEN DETERMINAR LOS MISMOS DAÑOS Y CONCEDER LOS MISMOS RESARCIMIENTOS QUE UN TRIBUNAL. LA AAA TENDRÁ LA FACULTAD PARA PRONUNCIARSE SOBRE CUALQUIER DESAFÍO A SU PROPIA JURISDICCIÓN O LA VALIDEZ O FACTIBILIDAD DE CUALQUIER PARTE DE ESTA DISPOSICIÓN DE ARBITRAJE.
  15. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la EDC y la BPU. Se puede comunicar con la Oficina de Relaciones con el Consumidor de la BPU llamando al 1-800-624-0241. La BPU seguirá regulando las funciones de transmisión y distribución de la EDC. El servicio de electricidad solo puede ser desconectado por la EDC y únicamente en cumplimiento de las normas establecidas por la BPU.
  16. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy llamando al 1-877-887-6866. La EDC seguirá entregándole la electricidad, usted seguirá pagando a la EDC por este servicio y seguirá llamando a la EDC ante una emergencia relacionada con la energía, como un corte de energía. La información de contacto de la EDC se proporciona en el Resumen del Contrato.

NJ Gas Fixed Rate No ETF Terms & Conditions (EN)

IDT Energy, Inc. (“IDT Energy”) Fixed Rate (SmartBudget) Terms and Conditions – V.01132017
State of New Jersey Gas License Number: GSL-0090

  1. SCOPE. This is an agreement (“Agreement”) between you (also referred to as “Customer”) and IDT Energy, an independent third-party natural gas supplier, under which you authorize enrollment of your gas account(s) with IDT Energy for natural gas supply. These terms and conditions apply to the purchase by you and sale by IDT Energy, of natural gas as specified herein.
  2. AGENCY. Customer designates IDT Energy as its agent for receiving customer billing information from the local gas distribution company (“GDC”), and for nominating and scheduling the transportation and delivery of the natural gas purchased by you to your GDC’s system.
  3. PRICE. A fixed rate is a rate that remains the same for a specified period of time. A variable rate is a rate that changes from time-to-time based on various factors, including weather fluctuations. This Agreement has a fixed rate segment and a variable rate segment. For the first twelve (12) monthly billing cycles of your natural gas supply pursuant to this Agreement, the rate for the gas supplied will be fixed at _____ per Therm. After that, the rate for the gas supplied will vary based on a number of factors including, but not limited to, current conditions on the NYMEX commodity exchange, the estimated and actual wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. IDT Energy’s rate, whether fixed or variable, may be higher than your GDC’s rate at any particular time; there is no guarantee of savings. For each monthly billing cycle, the price for the natural gas supplied pursuant to this Agreement will be calculated by multiplying: (i) the fixed or variable rate for the gas, by (ii) the amount of gas consumed as measured by your GDC’s estimated or actual meter reads.
    Rebate Programs: From time-to-time IDT Energy may offer a Rebate Program. If Customer participates in IDT Energy’s Rebate Program, Customer must remain an active IDT Energy customer in order to qualify for the rebate(s). If Customer cancels at any time prior to the issuance of the rebate(s), Customer shall forfeit all rights and claims to such rebate(s). All rebate amounts advertised and presented to customers are estimates based upon prior natural gas usage. Actual rebate amounts will be based on Customer’s actual usage, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to the customer address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s address either by writing to IDT Energy at 520 Broad Street, Newark NJ  07102 or by calling IDT Energy’s Customer Service Dept. at 1-877-887-6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items.
  4. BILLING and PAYMENT. You will normally receive one bill each month issued by your GDC, or by IDT Energy. Unless otherwise provided herein, payment terms are governed by the terms of your GDC’s tariff if your GDC issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due 25 days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorney’s fees and court cost, as allowed by law. All accounts which are overdue may be referred to a collection agency consistent with New Jersey law. Your bill will be based on scheduled meter readings and/or estimates provided by your GDC. The parties agree to accept, for purpose of accounting for the natural gas delivered under this Agreement, the quantity, quality, and measurement determined by your GDC. A twenty- dollar ($20) fee will be charged for all returned checks.
  5. TITLE and TAXES. Under this Agreement, title to gas shall pass from us to you outside the State of New Jersey. IDT Energy’s rate includes applicable sales tax.
  6. TERM and TERMINATION. You will receive a confirmation notice from your GDC to confirm your choice of IDT Energy as your supplier. A residential customer will have seven (7) calendar days from the date of the notice to contact the GDC (or call IDT Energy at 1-877-887-6866) and rescind the selection of IDT Energy. The fixed rate segment of this Agreement is twelve (12) monthly billing cycles and this will be followed by the variable rate segment which will continue until either IDT Energy or Customer provides 30 days’ notice of termination to the other. Residential customers may terminate this Agreement upon 48 hours’ written notice as a result of relocation, a disability that renders the customer unable to pay for IDT Energy’s services, and/or the death of the customer. If there is a material adverse change in the business or financial condition of Customer (as determined by IDT Energy at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDT Energy may terminate this Agreement upon 30 days’ notice to Customer. There is no charge for starting or stopping gas supply service. Please note that it may take several billing cycles for your GDC to process the cancellation of service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with, and be governed by, the laws of the State of New Jersey with regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. THERE ARE NO WARRANTIES OR REPRESENTATIONS OTHER THAN THOSE
    EXPRESSLY SET FORTH HEREIN, AND NO OTHERS SHALL BE HONORED. Should any part of the Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid has not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in a law, rule, or regulation, whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then at the sole discretion of IDT Energy, this Agreement may be cancelled. If at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s cost to purchase natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs, in which case IDT Energy will provide you with written notice of such modifications.
  10. FORCE MAJEURE. Except as otherwise set forth herein, force majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except from payment obligations, a force majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include force majeure events associated with your GDC or the commodity supplier or other entity used to deliver natural gas to Customer’s residence.
  11. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. Customer acknowledges that IDT is not responsible for the delivery of natural to Customer and as such is not responsible for any damages caused by any service outage, defect or failure. IDT Energy’s liability for other claims arising in connection with any service under this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages incurred by Customer, if any.
  12. INDEMNIFICATION. Customer is responsible for the indemnification of IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the natural gas after its delivery to Customer’s residence, except liability resulting from the negligence of IDT Energy.
  13. ENTIRE AGREEMENT. This Agreement, including the Contract Summary, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its sales personnel other than those made in this Agreement, and that you have made your own decision to enter into this Agreement. Customer has caused this Agreement to be executed pursuant to the methods authorized by BPU regulations at N.J.A.C 14:4-2.3.
  14. DISPUTE Resolution, MANDATORY ARBITRATION. You agree to contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly in good-faith. All disputes regarding transmission, distribution, power outages, and bills from your GDC should be directed to your GDC. Any claim for damages arising out of, or related to, the provision of IDT Energy’s services under this Agreement that is not resolved directly between the parties, shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK MONETARY DAMAGES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
  15. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by your GDC, and the Board of Public Utilities (BPU). The BPU Bureau of Consumer Relations can be contacted at 1-800-624-0241. Your GDC’s transportation and distribution functions will continue to be regulated by the BPU. Natural gas service may be disconnected only by your GDC and only in compliance rules set by the BPU.
  16. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. IDT Energy may also be contacted at 1-877-887-6866. Your GDC will continue to deliver the natural gas to you, you still make payment to your GDC for this service and you will still call your GDC in the case of an energy related emergency such as a gas leak. Your GDC’s contact information is provided in the Contract Summary.

NJ Gas Fixed Rate No ETF Terms & Conditions (SP)

Términos y condiciones del plan de tarifa fija (SmartBudget) de IDT Energy, Inc. (“IDT Energy”)
– V.01132017
Número de licencia de gas del estado de Nueva Jersey: GSL-0090

  1. ALCANCE. Este es un contrato (“Contrato”) entre usted (también denominado “Cliente”) e IDT Energy, un proveedor externo independiente de gas natural, en virtud del cual usted autoriza la inscripción de sus cuentas de gas natural en IDT Energy para que se le suministre gas natural. Estos términos y condiciones aplican a la compra, por su parte, y a la venta, por parte de IDT Energy, de gas natural como se especifica en el presente.
  2. REPRESENTACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la empresa local de distribución de gas (“GDC”), la información de facturación del Cliente, y para nominar y programar la transmisión y entrega del gas natural que usted le compró al sistema de su GDC.
  3. PRECIO. Una tarifa fija es una tarifa que se mantiene igual durante un tiempo especificado. Una tarifa variable es una tarifa que varía, de vez en cuando, según diversos factores, incluidas las fluctuaciones meteorológicas. Este Contrato tiene un segmento de tarifa fija y un segmento de tarifa variable. Durante los primeros doce (12) ciclos de facturación mensual de su suministro de gas natural en virtud de este Contrato, la tarifa por el gas natural suministrado será fija a _____ por termia. A partir de entonces, la tarifa por el gas suministrado variará según diversos factores, incluidos, a título enunciativo pero no taxativo, las condiciones vigentes de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista estimado y real del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier momento, la tarifa de IDT Energy, ya sea fija o variable, puede ser superior o inferior a la tarifa de la GDC; no se garantizan ahorros. Para cada ciclo de facturación mensual, el precio del gas natural suministrado conforme a este Contrato se calculará multiplicando (i) la tarifa fija o variable acordada para el gas por (ii) la cantidad de gas consumida, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la GDC.
    Programa de reembolsos. De vez en cuando, IDT Energy puede ofrecer un programa de reembolsos. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe seguir siendo un cliente activo de IDT Energy a fin de cumplir con los requisitos para recibir los reembolsos. Si el Cliente cancela en cualquier momento antes de la emisión de los reembolsos, perderá todos los derechos y reivindicaciones sobre dichos reembolsos. Todos los montos de reembolsos publicitados y presentados a los clientes son cálculos basados en el consumo anterior de gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en su dirección, ya sea por escrito a 520 Broad Street, Newark NJ 07102 o llamando al Departamento de Atención al Cliente de IDT Energy al 1-877-887-6866. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados.
  4. FACTURACIÓN y PAGO. Usualmente recibirá una factura cada mes, la cual será emitida por la GDC o por IDT Energy. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la GDC si el emisor de la factura es la GDC. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento 25 días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley de Nueva Jersey. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la GDC. Las partes acuerdan aceptar, a los efectos de contabilizar el gas natural entregado conforme este Contrato, la cantidad, la calidad y la medición determinadas por la GDC. Se cobrará una tarifa de veinte dólares ($20) por todos los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO e IMPUESTOS. En virtud de este Contrato, la titularidad del gas se transferirá de nosotros a usted fuera del estado de Nueva Jersey. La tarifa de IDT Energy incluye el impuesto a las ventas aplicable.
  6. PLAZO y RESCISIÓN. Recibirá un aviso de confirmación de la GDC para confirmar su elección de IDT Energy como su proveedor. Un cliente residencial tendrá siete (7) días calendario desde la fecha del aviso para comunicarse con la GDC (o llamar a IDT Energy al 1-877-887-6866) y rescindir la selección de IDT Energy. El segmento de tarifa fija de este Contrato es de doce (12) ciclos de facturación mensual, seguido por el segmento de tarifa variable, que continuará hasta que IDT Energy o el Cliente brinden un aviso de rescisión a la otra parte con 30 días de anticipación. Los clientes residenciales podrán cancelar este Contrato tras proporcionar un aviso por escrito con 48 horas de anticipación como resultado de una reubicación, una discapacidad que le impida al cliente pagar los servicios de IDT Energy o la muerte del cliente. Si se produce un cambio adverso importante en la condición empresarial o financiera del Cliente (según lo determine IDT Energy a su criterio) o si el Cliente no cumple con sus obligaciones en virtud de este Contrato, o no paga o realiza un depósito de seguridad requerido, entonces, además de cualquier otro recurso que pudiera tener, IDT Energy puede rescindir este Contrato con un aviso con 30 días de anticipación al Cliente. No se aplican cargos por iniciar o suspender el servicio de suministro de gas. Tenga en cuenta que pueden pasar varios ciclos de facturación hasta que la GDC procese la cancelación del servicio.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido por las leyes del estado de Nueva Jersey y se interpretará de acuerdo con dichas leyes, independientemente de las disposiciones sobre conflictos entre las leyes.
  9. SIN GARANTÍAS. NO EXISTEN GARANTÍAS NI DECLARACIONES ADICIONALES A LAS QUE EXPRESAMENTE SE ESTABLECEN EN EL PRESENTE, Y NO SE DEBE RESPETAR NINGUNA OTRA. Si cualquier parte del Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar el gas natural necesario para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podría ser modificado para reflejar dichos costos, en cuyo caso IDT Energy le proporcionará un aviso por escrito sobre dicha modificación.
  10. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la GDC o el proveedor de productos o terceros utilizados para entregar gas natural a la residencia del Cliente.
  11. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. El Cliente reconoce que IDT no es responsable por la entrega de gas natural al Cliente y, como tal, no es responsable por los daños causados por cualquier corte, defecto o falla del servicio. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio en virtud de este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados en los que haya incurrido el Cliente, si los hubiera.
  12. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por todas las responsabilidades que surjan del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones provocados por el gas natural luego de su entrega a la residencia del Cliente, excepto la responsabilidad que surgiera de la negligencia de IDT Energy.
  13. CONTRATO COMPLETO. Este contrato, incluido el Resumen del Contrato, constituye el contrato completo entre usted e IDT Energy. Usted reconoce que no se basa en consejos, comentarios, recomendaciones o declaraciones de IDT Energy o su personal de Ventas que no sean los estipulados en este Contrato. También admite que usted tomó la decisión de celebrar este Contrato. El Cliente suscribió este Contrato de conformidad con los métodos autorizados por las reglamentaciones de la Junta de Servicios Públicos (“BPU”) en N.J.A.C 14:4-2.3.
  14. RESOLUCIÓN DE CONTROVERSIAS, ARBITRAJE OBLIGATORIO. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver de buena fe todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la EDC deben dirigirse a la GDC. Toda reclamación por daños que surja de los servicios que IDT Energy presta en virtud de este Contrato, o relacionados con ellos, que no se resuelva directamente entre las partes se resolverá mediante arbitraje ante la Asociación Americana de Arbitraje (“AAA”) conforme a las Reglas comerciales de la AAA y, si el Cliente es un cliente residencial, los Procedimientos complementarios para controversias relacionadas con el cliente.
    CELEBRANDO ESTE CONTRATO, RENUNCIA A SUS DERECHOS A INICIAR ACCIONES LEGALES POR DAÑOS MONETARIOS Y AL DERECHO A UN JUICIO POR JURADO. LA POSIBILIDAD DE PRESENTAR PRUEBAS EN EL ARBITRAJE ES LIMITADA Y LA DECISIÓN DEL ÁRBITRO ESTÁ SUJETA A UNA REVISIÓN MUY LIMITADA POR PARTE DE LOS TRIBUNALES. LOS ÁRBITROS PUEDEN DETERMINAR LOS MISMOS DAÑOS Y CONCEDER LOS MISMOS RESARCIMIENTOS QUE UN TRIBUNAL. LA AAA TENDRÁ LA FACULTAD PARA PRONUNCIARSE SOBRE CUALQUIER DESAFÍO A SU PROPIA JURISDICCIÓN O LA VALIDEZ O FACTIBILIDAD DE CUALQUIER PARTE DE ESTA DISPOSICIÓN DE ARBITRAJE.
  15. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la GDC y la BPU. Se puede comunicar con la Oficina de Relaciones con el Consumidor de la BPU llamando al 1-800-624-0241. La BPU seguirá regulando las funciones de transporte y distribución de la GDC. El servicio de gas natural solo puede ser desconectado por la GDC y únicamente en cumplimiento de las normas establecidas por la BPU.
  16. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy llamando al 1-877-887-6866. La GDC seguirá entregándole el gas natural, usted seguirá pagando a la GDC por este servicio y seguirá llamando a la GDC en caso de una emergencia relacionada con la energía, como una pérdida de gas. La información de contacto de la GDC se proporciona en el Resumen del Contrato.

NJ Natural Gas Variable Rate Terms & Conditions (EN)

IDT Energy, Inc. (“IDT Energy”) Variable Rate Terms and Conditions – V.01132017
State of New Jersey Gas License Number: GSL-0090

  1. SCOPE. This is an agreement (“Agreement”) between you (also referred to as “Customer”) and IDT Energy, an independent third-party natural gas supplier, under which you authorize enrollment of your gas account(s) with IDT Energy for natural gas supply. These terms and conditions apply to the purchase by you and sale by IDT Energy, of natural gas as specified herein.
  2. AGENCY. Customer designates IDT Energy as its agent for receiving customer billing information from the local natural gas distribution company (the “GDC”), and for nominating and scheduling the transportation and delivery of the natural gas purchased by you to your GDC’s system.
  3. PRICE. This is a Variable Rate Agreement, which means that the rate for natural gas supplied during the term of the Agreement may change from time-to-time based on various factors, including weather fluctuations. This is not a Fixed Rate Agreement. Under a Fixed Rate Agreement the rate for natural gas supplied will remain the same each month during the term of the Agreement. The rate for the natural gas supplied pursuant to this Agreement will vary based on the following factors, including, but not limited to, conditions on the NYMEX commodity exchange, the estimated and actual wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. This rate may be higher or lower than your GDC’s rate in any particular month. For each monthly billing cycle, the price for the natural gas supplied will be calculated by multiplying: (i) the variable rate for natural gas, by (ii) the amount of natural gas consumed as provided by your GDC’s actual or estimated meter reads.
    Rebate Programs: From time-to-time IDT Energy may offer a Rebate Program. If Customer participates in IDT Energy’s Rebate Program, Customer must remain an active IDT Energy customer in order to qualify for the rebate(s). If Customer cancels at any time prior to the issuance of the rebate(s), Customer shall forfeit all rights and claims to such rebate(s). All rebate amounts advertised and presented to customers are estimates based upon prior natural gas usage. Actual rebate amounts will be based on Customer’s actual usage, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to the customer address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s address either by writing to IDT Energy at 520 Broad Street, Newark NJ  07102 or by calling IDT Energy’s Customer Service Dept. at 1.877.887.6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items.
  4. BILLING and PAYMENT. You will normally receive one bill each month issued by your GDC, or by IDT Energy. Unless otherwise provided herein, payment terms are governed by the terms of your GDC’s tariff if your GDC issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due 25 days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorney’s fees and court cost, as allowed by law. All accounts which are overdue may be referred to a collection agency consistent with New Jersey law. Your bill will be based on scheduled meter readings and/or estimates provided by your GDC. The parties agree to accept, for purpose of accounting for the natural gas delivered under this Agreement, the quantity, quality, and measurement determined by your GDC. A twenty- dollar ($20) fee will be charged for all returned checks.
  5. TITLE and TAXES. Under this Agreement, title to gas shall pass from IDT Energy to you outside the State of New Jersey. IDT Energy’s rate includes applicable sales taxes.
  6. TERM and TERMINATION. You will receive a confirmation notice to confirm your choice of IDT Energy as your supplier. A residential customer may rescind this Agreement at any time during the seven (7) days following receipt of the confirmation notice by calling IDT Energy at 1-877-887-6866 or by contacting your GDC, and this Agreement will not become effective until the seven-day confirmation period has expired. This agreement will continue in effect until either party provides 30 days’ notice to the other party of the termination of the Agreement. Residential customers may terminate this Agreement upon 48 hours’ written notice as a result of relocation, a disability that renders the customer unable to pay for IDT Energy’s services, and/or the death of the customer. If there is a material adverse change in the business or financial condition of Customer (as determined by IDT Energy at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDT Energy may terminate this Agreement upon 30 days’ notice to Customer. There is no charge for starting or stopping gas supply service. Please note that it may take several billing cycles for your GDC to process the cancellation of service.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with, and be governed by, the laws of the State of New Jersey with regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. THERE ARE NO WARRANTIES OR REPRESENTATIONS OTHER THAN THOSE EXPRESSLY SET FORTH HEREIN, AND NO OTHERS SHALL BE HONORED. Should any part of the Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid has not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in a law, rule, or regulation, whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of this Agreement, then at the sole discretion of IDT Energy, this Agreement may be cancelled. If at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s cost to purchase natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs, in which case IDT Energy will provide you with written notice of such modifications.
  10. FORCE MAJEURE. Except as otherwise set forth herein, force majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a force majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include force majeure events associated with your GDC or the commodity supplier or other entity used to deliver natural gas to Customer’s residence.
  11. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. Customer acknowledges that IDT is not responsible for the delivery of natural gas to Customer and as such is not responsible for any damages caused by any service outage. IDT Energy’s liability for other claims arising in connection with any service under this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages, if any.
  12. INDEMNIFICATION. Customer is responsible for the indemnification of IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with the Agreement, and damage or injury caused by the natural gas after its delivery to Customer’s residence, except liability resulting from the negligence of IDT Energy..
  13. ENTIRE AGREEMENT. This Agreement, including the Contract Summary, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its sales personnel other than those made in this Agreement, and that you have made your own decision to enter into this Agreement.    Customer has caused this Agreement to be executed pursuant to the methods authorized by BPU regulations at N.J.A.C 14:4-2.3.
  14. DISPUTE Resolution, MANDATORY ARBITRATION You agree to contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly in good-faith. All disputes regarding transmission, distribution, power outages, and bills from your GDC should be directed to your GDC. Any claim for damages arising out of, or related to, the provision of IDT Energy’s services under this Agreement that is not resolved directly between the parties (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK MONETARY DAMAGES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
  15. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by your GDC, and the Board of Public Utilities (BPU). The BPU Bureau of Consumer Relations can be contacted at 1-800-624-0241. Your GDC’s transportation and distribution functions will continue to be regulated by the BPU. Natural gas service may be disconnected only by your GDC and only in compliance rules set by the BPU.
  16. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. IDT Energy may also be contacted at 1-877-887-6866. Your GDC will continue to deliver the natural gas to you, you still make payment to your GDC for this service and you will still call your GDC in the case of an energy related emergency such as a gas leak. Your GDC’s contact information is provided in the Contract Summary.

NJ Natural Gas Variable Rate Terms & Conditions (SP)

Términos y condiciones del plan de tarifa variable de IDT Energy, Inc. (“IDT Energy”) – V.01132017
Número de licencia de gas del estado de Nueva Jersey: GSL-0090

  1. ALCANCE. Este es un contrato (“Contrato”) entre usted (también denominado “Cliente”) e IDT Energy, un proveedor externo independiente de gas natural, en virtud del cual usted autoriza la inscripción de sus cuentas de gas natural en IDT Energy para que se le suministre gas natural. Estos términos y condiciones aplican a la compra, por su parte, y a la venta, por parte de IDT Energy, de gas natural como se especifica en el presente.
  2. REPRESENTACIÓN. El Cliente designa a IDT Energy como su representante para recibir, de la empresa local de distribución de gas natural (“GDC”), la información de facturación del Cliente, y para nominar y programar la transmisión y entrega del gas natural que usted le compró al sistema de su GDC.
  3. PRECIO. Este es un Contrato de tarifa variable, lo que significa que la tarifa por el gas natural suministrado durante el plazo del Contrato puede variar, de vez en cuando, según diversos factores, incluidas las fluctuaciones meteorológicas. Este no es un Contrato de tarifa fija. De conformidad con este Contrato de tarifa fija, la tarifa del gas natural suministrado permanecerá igual todos los meses durante el plazo del Contrato. La tarifa por el gas natural suministrado en virtud de este Contrato variará según diversos factores, incluidos, a título enunciativo pero no taxativo, las condiciones de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista estimado y real del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la GDC. Para cada ciclo de facturación mensual, el precio del gas natural suministrado se calculará multiplicando (i) la tarifa variable acordada para el gas natural por (ii) la cantidad de gas natural consumida, según lo indicado por las lecturas reales del medidor o el cálculo estimado realizados por la GDC.
    Programa de reembolsos. De vez en cuando, IDT Energy puede ofrecer un programa de reembolsos. Si el Cliente participa en el programa de reembolsos de IDT Energy, debe seguir siendo un cliente activo de IDT Energy a fin de cumplir con los requisitos para recibir los reembolsos. Si el Cliente cancela en cualquier momento antes de la emisión de los reembolsos, perderá todos los derechos y reivindicaciones sobre dichos reembolsos. Todos los montos de reembolsos publicitados y presentados a los clientes son cálculos basados en el consumo anterior de gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en su dirección, ya sea por escrito a 520 Broad Street, Newark NJ 07102 o llamando al Departamento de Atención al Cliente de IDT Energy al 1-877-887-6866. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados.
  4. FACTURACIÓN y PAGO. Usualmente recibirá una factura cada mes, la cual será emitida por la GDC o por IDT Energy. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la GDC si el emisor de la factura es la GDC. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento 25 días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley de Nueva Jersey. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la GDC. Las partes acuerdan aceptar, a los efectos de contabilizar el gas natural entregado conforme este Contrato, la cantidad, la calidad y la medición determinadas por la GDC. Se cobrará una tarifa de veinte dólares ($20) por todos los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO e IMPUESTOS. En virtud de este Contrato, la titularidad del gas se transferirá de IDT Energy a usted fuera del estado de Nueva Jersey. La tarifa de IDT Energy incluye los impuestos a las ventas aplicables.
  6. PLAZO y RESCISIÓN. Recibirá un aviso de confirmación para confirmar su elección de IDT Energy como su proveedor. Un cliente residencial puede rescindir este Contrato en cualquier momento durante los siete (7) días posteriores a la recepción del aviso de confirmación llamando a IDT Energy al 1-877-887-6866 o comunicándose con su GDC. Este Contrato no entrará en vigencia hasta que no haya caducado el período de confirmación de siete días. Este Contrato seguirá en vigencia hasta que alguna de las partes envíe un aviso con 30 días de anticipación a la otra parte sobre la rescisión del Contrato. Los clientes residenciales podrán cancelar este Contrato tras proporcionar un aviso por escrito con 48 horas de anticipación como resultado de una reubicación, una discapacidad que le impida al cliente pagar los servicios de IDT Energy o la muerte del cliente. Si se produce un cambio adverso importante en la condición empresarial o financiera del Cliente (según lo determine IDT Energy a su criterio) o si el Cliente no cumple con sus obligaciones en virtud de este Contrato, o no paga o realiza un depósito de seguridad requerido, entonces, además de cualquier otro recurso que pudiera tener, IDT Energy puede rescindir este Contrato con un aviso con 30 días de anticipación al Cliente. No se aplican cargos por iniciar o suspender el servicio de suministro de gas. Tenga en cuenta que pueden pasar varios ciclos de facturación hasta que la GDC procese la cancelación del servicio.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Este Contrato estará regido por las leyes del estado de Nueva Jersey y se interpretará de acuerdo con dichas leyes, independientemente de las disposiciones sobre conflictos entre las leyes.
  9. SIN GARANTÍAS. NO EXISTEN GARANTÍAS NI DECLARACIONES ADICIONALES A LAS QUE EXPRESAMENTE SE ESTABLECEN EN EL PRESENTE, Y NO SE DEBE RESPETAR NINGUNA OTRA. Si cualquier parte del Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo. Si, en alguna fecha futura, se produjera una modificación en una ley, norma o reglamentación que impidiera, prohibiera o imposibilitara a IDT Energy cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDT Energy, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una normativa tarifaria aprobada a nivel federal o estatal que afectara los costos de IDT Energy para comprar el gas natural necesario para proporcionarle el servicio, entonces, a criterio exclusivo de IDT Energy, este Contrato podría ser modificado para reflejar dichos costos, en cuyo caso IDT Energy le proporcionará un aviso por escrito sobre dicha modificación.
  10. FUERZA MAYOR. Excepto lo estipulado por el contrario en el presente, la Fuerza mayor es el único motivo para el incumplimiento y todas las demás justificaciones (por ley o equidad) quedan invalidadas. Excepto para las obligaciones de pago, un evento de Fuerza mayor excusará, tras el aviso, a ambas partes de cumplir con sus obligaciones durante el evento. “Fuerza mayor” hace referencia a los eventos que no pueden anticiparse de manera razonable en la fecha de entrada en vigencia del presente y que están fuera del control de la parte reclamante, e incluyen los eventos de Fuerza mayor asociados con la GDC o el proveedor de productos o terceros utilizados para entregar gas natural a la residencia del Cliente.
  11. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. El Cliente reconoce que IDT no es responsable por la entrega de gas natural al Cliente y, como tal, no es responsable por los daños causados por cualquier corte del servicio. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio en virtud de este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados, si los hubiera.
  12. INDEMNIZACIÓN. El cliente debe indemnizar a IDT Energy por todas las responsabilidades que surjan del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones provocados por el gas natural luego de su entrega a la residencia del Cliente, excepto la responsabilidad que surgiera de la negligencia de IDT Energy.
  13. CONTRATO COMPLETO. Este contrato, incluido el Resumen del Contrato, constituye el contrato completo entre usted e IDT Energy. Usted reconoce que no se basa en consejos, comentarios, recomendaciones o declaraciones de IDT Energy o su personal de Ventas que no sean los estipulados en este Contrato. También admite que usted tomó la decisión de celebrar este Contrato. El Cliente suscribió este Contrato de conformidad con los métodos autorizados por las reglamentaciones de la Junta de Servicios Públicos (“BPU”) en N.J.A.C 14:4-2.3.
  14. RESOLUCIÓN DE CONTROVERSIAS, ARBITRAJE OBLIGATORIO. El Cliente acepta primero comunicarse con IDT Energy por escrito e intentar resolver de buena fe todas las controversias de facturación o los problemas del servicio directamente con IDT Energy. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la EDC deben dirigirse a la GDC. Toda reclamación por daños que surja de los servicios que IDT Energy presta en virtud de este Contrato, o relacionados con ellos, que no se resuelva directamente entre las partes (en conjunto denominadas “Reclamaciones”) se resolverá mediante arbitraje ante la Asociación Americana de Arbitraje (“AAA”) conforme a las Reglas comerciales de la AAA y los Procedimientos complementarios para controversias relacionadas con el Cliente.
    CELEBRANDO ESTE CONTRATO, RENUNCIA A SUS DERECHOS A INICIAR ACCIONES LEGALES POR DAÑOS MONETARIOS Y AL DERECHO A UN JUICIO POR JURADO. LA POSIBILIDAD DE PRESENTAR PRUEBAS EN EL ARBITRAJE ES LIMITADA Y LA DECISIÓN DEL ÁRBITRO ESTÁ SUJETA A UNA REVISIÓN MUY LIMITADA POR PARTE DE LOS TRIBUNALES. LOS ÁRBITROS PUEDEN DETERMINAR LOS MISMOS DAÑOS Y CONCEDER LOS MISMOS RESARCIMIENTOS QUE UN TRIBUNAL. LA AAA TENDRÁ LA FACULTAD PARA PRONUNCIARSE SOBRE CUALQUIER DESAFÍO A SU PROPIA JURISDICCIÓN O LA VALIDEZ O FACTIBILIDAD DE CUALQUIER PARTE DE ESTA DISPOSICIÓN DE ARBITRAJE.
  15. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato y las normas y reglamentaciones emitidas por la GDC y la BPU. Se puede comunicar con la Oficina de Relaciones con el Consumidor de la BPU llamando al 1-800-624-0241. La BPU seguirá regulando las funciones de transporte y distribución de la GDC. El servicio de gas natural solo puede ser desconectado por la GDC y únicamente en cumplimiento de las normas establecidas por la BPU.
  16. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, New Jersey, 07102. También puede comunicarse con IDT Energy llamando al 1-877-887-6866. La GDC seguirá entregándole el gas natural, usted seguirá pagando a la GDC por este servicio y seguirá llamando a la GDC en caso de una emergencia relacionada con la energía, como una pérdida de gas. La información de contacto de la GDC se proporciona en el Resumen del Contrato.

NY 100% Renewable Fixed Rate No ETF (EN)

  1. Agreement to Sell and Purchase Energy. This is an agreement between IDT Energy, INC. (“IDTE”), an independent energy services company, and the undersigned customer (“Customer”) under which Customer shall initiate natural gas and/or electricity service and begin enrollment with IDTE (the “Agreement”). Subject to the terms and conditions of this Agreement, IDTE agrees to sell and deliver, and Customer agrees to purchase and accept the quantity of natural gas and/or electricity, as estimated by IDTE, necessary to meet Customer’s requirements based upon consumption data obtained by IDTE or the delivery schedule of the Local Distribution Company (the “LDC”). IDTE is not affiliated with and does not represent the LDC. The amount of natural gas and/or electricity supplied under this Agreement is subject to change based upon data reflecting Customer’s consumption obtained by IDTE or the LDC’s delivery schedule. The LDC will continue to deliver the natural gas and/or electricity supplied by IDTE.
  2. Term. This Agreement shall commence as of the date Customer’s notice regarding the change of Customer’s provider to IDTE is deemed effective by the LDC, and shall continue for 12 months thereafter (the “Initial Term”). Unless otherwise agreed to, upon completion of the Initial Term, this Agreement will continue on a month-to-month basis with a monthly variable rate methodology until either the Customer or IDTE cancels or terminates this Agreement by providing 15 days’ notice of termination to the other party. At least 30 days and no more than 60 days prior to the end of the Initial Term, IDTE will notify Customer in writing of the Customer’s right to continue, reject or renegotiate this Agreement.
  3. Pricing, Billing, and Termination. Unless otherwise agreed to in writing, the price for all natural gas sold under this Agreement during the Initial Term thereof, shall be the fixed price per CCF/Therm set forth on the Customer Disclosure Statement, plus all applicable taxes. The price for all natural gas sold under this Agreement after the Initial Term thereof, shall, unless otherwise agreed to, be a variable price which each month shall reflect the wholesale cost of natural gas (including commodity, capacity, storage and balancing), transportation to the Delivery Point, and other market-related factors, plus all applicable taxes, fees, charges or other assessments and IDTE’s costs, expenses and margins. Unless otherwise agreed to in writing, the price for all electricity sold under this Agreement during the Initial Term thereof, shall be the fixed price per kWh set forth on the Customer Disclosure Statement, plus all applicable taxes. The price for all electricity sold under this Agreement after the Initial Term thereof, shall, unless otherwise agreed to, be a variable price which shall each month reflect the cost of electricity obtained from all sources (including energy, capacity, settlement, ancillaries), related transmission and distribution charges and other market-related factors, plus all applicable taxes, fees, charges or other assessments and IDTE’s costs, expenses and margins.

If there is a material adverse change in the business or financial condition of Customer (as determined by IDTE at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDTE may terminate this Agreement upon 15 days’ notice to Customer.

  1. Assignment. Customer may not assign its interests in or delegate its obligations under this Agreement without the express written consent of IDTE. IDTE may sell, transfer, pledge, or assign the accounts, revenues, or proceeds hereof, in connection with any financing agreement or receivables purchase program, and may assign this Agreement to another energy supplier, energy services company or other entity as authorized by the DPS with 30 days’ written notice to Customer.
  2. Information Release Authorization. Customer authorizes IDTE to obtain and review information regarding Customer’s credit history from credit reporting agencies and the following information from the LDC: consumption history; billing determinants; account number; credit information; public assistance status; participation in utility low income discount programs; existence of medical emergencies, status as to whether Customer has a medical emergency, is human needs, elderly, blind or disabled and data applicable to cold weather periods under PSL § 32 (3); and information pertaining to PSL § 33, tax status and eligibility for economic development or other incentives. This information may be used by IDTE to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDTE. This authorization will remain in effect until this Agreement is terminated by Customer or IDTE. Customer may rescind this authorization at any time by providing written notice thereof to IDTE or by calling IDTE at 1-877-887-6866. IDTE reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  3. Consumer Protections. The services provided by IDTE to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. IDTE will provide at least 15 days’ notice prior to the cancellation of service to Customer. A residential Customer may be subject to termination of commodity service and the suspension of distribution service under procedures approved by the DPS. Customer may obtain additional information by contacting IDTE at 1-877-887-6866 or the DPS at 1-800-342-3377 (General Helpline), or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: http://www.dps.ny.gov.
  4. Cancellation. A residential Customer may rescind this Agreement within 3 business days after the signing or receipt of this Agreement, whichever comes first, by contacting IDTE at 1-877-887-6866 or in writing. Customer is liable for all IDTE charges after rescission, cancellation or termination until Customer returns to the LDC in accordance with its rules or goes to another supplier. A final bill will be rendered within twenty (20) days after the final scheduled meter reading or if access is unavailable, an estimate of consumption will be used in the final bill, which will be trued up subsequent to the final meter reading.
  5. Agency-Gas. Customer hereby designates IDTE as agent to; (a) arrange and administer contracts and service agreements between Customer and IDTE and between the interstate pipeline transporters of Customer’s natural gas supplies; (b) nominate and schedule with the interstate pipeline the transportation of Customer’s natural gas supplies from the Sales point to the Delivery Points, and with the LDC for the transportation of the Customer’s natural gas supplies from the Delivery Points to the Customer’s end-use premises; and (c) aggregate Customer’s natural gas supplies with such supplies of other customers served by IDTE to maintain qualification for LDC transportation service and resolve imbalances that may arise during the term of this Agreement. IDTE as agent for the Customer will schedule the delivery of adequate supplies of natural gas that meet the Customer’s city gate requirements as established by the LDC and in response to information provided by the LDC. The Sales Point for the natural gas supplies provided under this Agreement will be a point or points located outside the State of New York as selected from time to time by IDTE to assure service reliability. The Delivery Points for the natural gas transported by interstate pipelines will be the city gate stations of the LDC. IDTE agrees to arrange for the transportation of the natural gas supplied under this Agreement from the Sales Points to the Delivery Points and from the Delivery Points to the Customer’s end-use premises. These services are provided on an arm’s length basis and market-based compensation is included in the price noted above.

Agency-Electric: Customer hereby designates IDTE as agent to; (a) arrange and administer contracts and service agreements between Customer and IDTE and those entities, including the New York Independent System Operator (“NYISO”), engaged in the generation, transmission and delivery of Customer’s electricity supplies; and (b) nominate and schedule with the appropriate entities, including the LDC, for the delivery of electricity to the Sales Point(s) and the Customer’s end-use premises. IDTE, as agent for the Customer, will schedule the delivery of adequate supplies of electricity that meet the Customer’s requirements as established by the LDC and in response to information provided by the LDC. The Sales Points for the electricity will be a point at the NYISO IDTE load bus (located outside of the municipality where Customer resides).These services are provided on an arm’s length basis and market-based compensation is included in the price noted above.

  1. Title: Customer and IDTE agree that title to, control of, and risk of loss to the electricity and natural gas supplied by IDTE under this Agreement shall transfer from IDTE to Customer at the Sales Point(s). Customer will be liable for and pay all taxes or surcharges, which are imposed with respect to the sale of the natural gas or electricity. If Customer is exempt from such taxes, Customer is responsible for identifying and requesting any exemption from the collection of the taxes by filing appropriate documentation with IDTE.
  2. Warranty. This Agreement, including any enrollment form and applicable attachments, makes up the entire Agreement between Customer and IDTE. IDTE makes no representations or warranties other than those expressly set forth in this Agreement, and IDTE expressly disclaims all other warranties, express or implied, including merchantability and fitness for a particular use.
  3. Force Majeure. IDTE will make commercially reasonable efforts to provide natural gas and/or electricity hereunder but IDTE does not guarantee a continuous supply of natural gas and/or electricity to Customer. Certain causes and events out of the control of IDTE (“Force Majeure Events”) may result in interruptions in service. In the event that IDTE is rendered unable, wholly or in part, to perform its obligations under this Agreement due to events not reasonably anticipated or within either party’s control, IDTE will not be liable for any interruptions caused by a Force Majeure Event, and IDTE is not and shall not be liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, curtailment by the LDC of IDTE’s transportation capacity, the LDC’s appropriation of natural gas, non-performance by the LDC (including, but not limited to, a facility outage on its gas distribution lines or electric facilities), or any other cause beyond IDTE’s control.
  4. Liability. The remedy in any claim or suit by Customer against IDTE will be solely limited to direct actual damages (which will not exceed the amount of Customer’s single largest monthly invoice amount in the immediately preceding 12 months). All other remedies at law or in equity are hereby waived. In no event will either IDTE or Customer be liable for consequential, incidental, indirect, special or punitive damages. These limitations apply without regard to the cause of any liability or damages. There are no third-party beneficiaries to this Agreement.
  5. Indemnification. Customer is responsible for and will indemnify IDTE against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and from any damage or injury caused by the electricity and/or natural gas after its delivery to the Sales Point(s).
  6. Severability. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  7. Change in Law. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff whereby IDTE is prevented, prohibited, or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDTE, this Agreement may be cancelled. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff affecting IDTE’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDTE, this Agreement may be modified to reflect those costs.
  8. Modification. IDTE may supplement, modify, or amend the non-material terms of this Agreement upon at least 30 days prior written notice to Customer. Such amended Agreement will supersede any previous agreement between Customer and IDTE. Upon receipt of written notice pursuant to this Section, Customer may cancel the Agreement at any time prior to the commencement of the next billing cycle by providing written notice to IDTE.
  9. IDTE Contact Information. Customer may contact IDTE’s Customer Service Center at 1-877-887-6866, Monday through Friday 8:00 a.m. – 6:00 p.m. EST (contact center hours subject to change). Customer may write to IDTE at: IDTE, 520 Broad Street, Newark, NJ 07102 or email IDT Energy at contactus@idtenergy.com
  10. Dispute Resolution. The services provided by IDTE to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. In the event of a billing dispute or a disagreement involving IDTE’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer should contact IDTE by telephone or in writing as provided above. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the DPS pursuant to its Complaint Handling Procedures (“Procedures”) or calling the DPS at 1-800-342-3377. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute, and such payment shall be refunded if warranted by the decision of DPS.
  11. Choice of Laws. Venue for any lawsuit brought to enforce any term or condition of this Agreement or to construe the terms hereof shall lie exclusively in the State of New York. This Agreement shall be construed under and shall be governed by the laws of the State of New York without regard to the application of its conflicts of law principles.
  12. Taxes and Laws. Except as otherwise provided in the Agreement or provided by law, all taxes of whatsoever kind, nature and description due and payable with respect to service provided under this Agreement, other than taxes based on IDTE’s net income, shall be paid by Customer, and Customer agrees to indemnify IDTE and hold IDTE harmless from and against any and all such taxes.
  13. Emergency Service. The LDC will continue to respond to leaks and emergencies. In the event of a gas leak, service interruption or other emergency, Customer should immediately call the LDC at Con Edison 1-800-75CONED; Orange and Rockland at 1-877-434-4100; KeySpan 718-643-4050 (NYC) and 1-800-490-0045 (Long Island); Niagara Mohawk at 1-800-892-2345; Central Hudson at 1-800-527-2714; RG&E at 1-800-743-1701; NYSEG at 1-800-572-1131; National Fuel at 1-800-444-3130 and emergency personnel. Customer should then call IDTE at: 1-877-887-6866.
  14. Parties Bound. This Agreement is binding upon the parties hereto and their respective successors and legal assigns.

Customer and IDTE have caused this Agreement to be executed by individuals authorized to bind each party, and Customer has reviewed all of the terms herein.

 In the case of telephonic or electronic enrollment execution shall be deemed provided pursuant to the methods authorized under the New York Uniform Business Practices.

NY 100% Renewable Variable Rate (EN)

  1. Agreement to Sell and Purchase Energy. This is an agreement between IDT Energy, INC. (“IDTE”), an independent energy services company, and the undersigned customer (“Customer”) under which Customer shall initiate natural gas and/or electricity service and begin enrollment with IDTE (the “Agreement”). Subject to the terms and conditions of this Agreement, IDTE agrees to sell and deliver, and Customer agrees to purchase and accept the quantity of natural gas and/or electricity, as estimated by IDTE, necessary to meet Customer’s requirements based upon consumption data obtained by IDTE or the delivery schedule of the Local Distribution Company (the “LDC”). IDTE is not affiliated with and does not represent the LDC. The amount of natural gas and/or electricity supplied under this Agreement is subject to change based upon data reflecting Customer’s consumption obtained by IDTE or the LDC’s delivery schedule. The LDC will continue to deliver the natural gas and/or electricity supplied by IDTE.
  2. Term. This Agreement shall commence as of the date Customer’s notice regarding the change of Customer’s provider to IDTE is deemed effective by the LDC, and shall continue on a month-to-month basis with a monthly variable rate methodology until either Customer or IDTE cancels or terminates this Agreement by providing 15 days’ notice of termination to the other party.
  3. Pricing, Billing, and Termination. Unless otherwise agreed to in writing, the price for all natural gas sold under this Agreement shall be a variable price which each month shall reflect the wholesale cost of natural gas (including commodity, capacity, storage and balancing), transportation to the Delivery Point, and other market-related factors, plus all applicable taxes, fees, charges or other assessments and IDTE’s costs, expenses and margins.

Unless otherwise agreed to in writing, the price for all electricity sold under this Agreement shall be a variable price which shall each month reflect the cost of electricity obtained from all sources (including energy, capacity, settlement, ancillaries), related transmission and distribution charges and other market-related factors, plus all applicable taxes, fees, charges or other assessments and IDTE’s costs, expenses and margins.

If there is a material adverse change in the business or financial condition of Customer (as determined by IDTE at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDTE may terminate this Agreement upon 15 days’ notice to Customer.

  1. Assignment. Customer may not assign its interests in or delegate its obligations under this Agreement without the express written consent of IDTE. IDTE may sell, transfer, pledge, or assign the accounts, revenues, or proceeds hereof, in connection with any financing agreement or receivables purchase program, and may assign this Agreement to another energy supplier, energy services company or other entity as authorized by the DPS with 30 days’ written notice to Customer.
  2. Information Release Authorization. Customer authorizes IDTE to obtain and review information regarding Customer’s credit history from credit reporting agencies and the following information from the LDC: consumption history; billing determinants; account number; credit information; public assistance status; participation in utility low income discount programs; existence of medical emergencies, status as to whether Customer has a medical emergency, is human needs, elderly, blind or disabled and data applicable to cold weather periods under PSL § 32 (3); and information pertaining to PSL § 33, tax status and eligibility for economic development or other incentives. This information may be used by IDTE to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDTE. This authorization will remain in effect until this Agreement is terminated by Customer or IDTE. Customer may rescind this authorization at any time by providing written notice thereof to IDTE or by calling IDTE at 1-877-887-6866. IDTE reserves the right to cancel this Agreement in the event Customer rescinds the authorization. 
  3. Consumer Protections. The services provided by IDTE to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. IDTE will provide at least 15 days’ notice prior to the cancellation of service to Customer. A residential Customer may be subject to termination of commodity service and the suspension of distribution service under procedures approved by the DPS. Customer may obtain additional information by contacting IDTE at 1-877-887-6866 or the DPS at 1-800-342-3377 (General Helpline), or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: http://www.dps.ny.gov.
  4. Cancellation. A residential Customer may rescind this Agreement within 3 business days after the signing or receipt of this Agreement, whichever comes first, by contacting IDTE at 1-877-887-6866 or in writing. Customer is liable for all IDTE charges after rescission, cancellation or termination until Customer returns to the LDC in accordance with its rules or goes to another supplier. A final bill will be rendered within twenty (20) days after the final scheduled meter reading or if access is unavailable, an estimate of consumption will be used in the final bill, which will be trued up subsequent to the final meter reading.
  5. Agency-Gas. Customer hereby designates IDTE as agent to; (a) arrange and administer contracts and service agreements between Customer and IDTE and between the interstate pipeline transporters of Customer’s natural gas supplies; (b) nominate and schedule with the interstate pipeline the transportation of Customer’s natural gas supplies from the Sales point to the Delivery Points, and with the LDC for the transportation of the Customer’s natural gas supplies from the Delivery Points to the Customer’s end-use premises; and (c) aggregate Customer’s natural gas supplies with such supplies of other customers served by IDTE to maintain qualification for LDC transportation service and resolve imbalances that may arise during the term of this Agreement. IDTE as agent for the Customer will schedule the delivery of adequate supplies of natural gas that meet the Customer’s city gate requirements as established by the LDC and in response to information provided by the LDC. The Sales Point for the natural gas supplies provided under this Agreement will be a point or points located outside the State of New York as selected from time to time by IDTE to assure service reliability. The Delivery Points for the natural gas transported by interstate pipelines will be the city gate stations of the LDC. IDTE agrees to arrange for the transportation of the natural gas supplied under this Agreement from the Sales Points to the Delivery Points and from the Delivery Points to the Customer’s end-use premises. These services are provided on an arm’s length basis and market-based compensation is included in the price noted above.

Agency-Electric: Customer hereby designates IDTE as agent to; (a) arrange and administer contracts and service agreements between Customer and IDTE and those entities, including the New York Independent System Operator (“NYISO”), engaged in the generation, transmission and delivery of Customer’s electricity supplies; and (b) nominate and schedule with the appropriate entities, including the LDC, for the delivery of electricity to the Sales Point(s) and the Customer’s end-use premises. IDTE, as agent for the Customer, will schedule the delivery of adequate supplies of electricity that meet the Customer’s requirements as established by the LDC and in response to information provided by the LDC. The Sales Points for the electricity will be a point at the NYISO IDTE load bus (located outside of the municipality where Customer resides).These services are provided on an arm’s length basis and market-based compensation is included in the price noted above.

  1. Title: Customer and IDTE agree that title to, control of, and risk of loss to the electricity and natural gas supplied by IDTE under this Agreement shall transfer from IDTE to Customer at the Sales Point(s). Customer will be liable for and pay all taxes or surcharges, which are imposed with respect to the sale of the natural gas or electricity. If Customer is exempt from such taxes, Customer is responsible for identifying and requesting any exemption from the collection of the taxes by filing appropriate documentation with IDTE.
  2. Warranty. This Agreement, including any enrollment form and applicable attachments, makes up the entire Agreement between Customer and IDTE. IDTE makes no representations or warranties other than those expressly set forth in this Agreement, and IDTE expressly disclaims all other warranties, express or implied, including merchantability and fitness for a particular use.
  3. Force Majeure. IDTE will make commercially reasonable efforts to provide natural gas and/or electricity hereunder but IDTE does not guarantee a continuous supply of natural gas and/or electricity to Customer. Certain causes and events out of the control of IDTE (“Force Majeure Events”) may result in interruptions in service. In the event that IDTE is rendered unable, wholly or in part, to perform its obligations under this Agreement due to events not reasonably anticipated or within either party’s control, IDTE will not be liable for any interruptions caused by a Force Majeure Event, and IDTE is not and shall not be liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, curtailment by the LDC of IDTE’s transportation capacity, the LDC’s appropriation of natural gas, non-performance by the LDC (including, but not limited to, a facility outage on its gas distribution lines or electric facilities), or any other cause beyond IDTE’s control.
  4. Liability. The remedy in any claim or suit by Customer against IDTE will be solely limited to direct actual damages (which will not exceed the amount of Customer’s single largest monthly invoice amount in the immediately preceding 12 months). All other remedies at law or in equity are hereby waived. In no event will either IDTE or Customer be liable for consequential, incidental, indirect, special or punitive damages. These limitations apply without regard to the cause of any liability or damages. There are no third-party beneficiaries to this Agreement.
  5. Indemnification. Customer is responsible for and will indemnify IDTEagainst any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and from any damage or injury caused by the electricity and/or natural gas after its delivery to the Sales Point(s).
  6. Severability. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  7. Change in Law. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff whereby IDTE is prevented, prohibited, or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDTE, this Agreement may be cancelled. If, at some future date there is a change in any law, order, rule, regulation, or state-approved tariff affecting IIDTE’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDTE, this Agreement may be modified to reflect those costs.
  1. Modification. IDTE may supplement, modify, or amend the non-material terms of this Agreement upon at least 30 days prior written notice to Customer. Such amended Agreement will supersede any previous agreement between Customer and IDTE. Upon receipt of written notice pursuant to this Section, Customer may cancel the Agreement at any time prior to the commencement of the next billing cycle by providing written notice to IDTE.
  2. IDTE Contact Information. Customer may contact IDTE’s Customer Service Center at 1-877-887-6866, Monday through Friday 8:00 a.m. – 6:00 p.m. EST (contact center hours subject to change). Customer may write to IDTE at: IDTE, 520 Broad Street, Newark, NJ 07102 or email IDT Energy at contactus@idtenergy.com
  3. Dispute Resolution. The services provided by IDTE to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. In the event of a billing dispute or a disagreement involving IDTE’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer should contact IDTE by telephone or in writing as provided above. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the DPS pursuant to its Complaint Handling Procedures (“Procedures”) or calling the DPS at 1-800-342-3377. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute, and such payment shall be refunded if warranted by the decision of DPS.
  4. Choice of Laws. Venue for any lawsuit brought to enforce any term or condition of this Agreement or to construe the terms hereof shall lie exclusively in the State of New York. This Agreement shall be construed under and shall be governed by the laws of the State of New York without regard to the application of its conflicts of law principles.
  5. Taxes and Laws. Except as otherwise provided in the Agreement or provided by law, all taxes of whatsoever kind, nature and description due and payable with respect to service provided under this Agreement, other than taxes based on IDTE’s net income, shall be paid by Customer, and Customer agrees to indemnify IDTE and hold IDTE harmless from and against any and all such taxes.
  6. Emergency Service. The LDC will continue to respond to leaks and emergencies. In the event of a gas leak, service interruption or other emergency, Customer should immediately call the LDC at Con Edison 1-800-75CONED; Orange and Rockland at 1-877-434-4100; KeySpan 718-643-4050 (NYC) and 1-800-490-0045 (Long Island); Niagara Mohawk at 1-800-892-2345; Central Hudson at 1-800-527-2714; RG&E at 1-800-743-1701; NYSEG at 1-800-572-1131; National Fuel at 1-800-444-3130 and emergency personnel. Customer should then call IDTE at: 1-877-887-6866.
  7. Parties Bound. This Agreement is binding upon the parties hereto and their respective successors and legal assigns.

Customer and IDTE have caused this Agreement to be executed by individuals authorized to bind each party, and Customer has reviewed all of the terms herein.

In the case of telephonic or electronic enrollment execution shall be deemed provided pursuant to the methods authorized under the New York Uniform Business Practices.

NY Fixed Rate No ETF (EN)

  1. Agreement to Sell and Purchase Energy. This is an agreement between IDT Energy, INC. (“IDTE”), an independent energy services company, and the undersigned customer (“Customer”) under which Customer shall initiate natural gas and/or electricity service and begin enrollment with IDTE (the “Agreement”). Subject to the terms and conditions of this Agreement, IDTE agrees to sell and deliver, and Customer agrees to purchase and accept the quantity of natural gas and/or electricity, as estimated by IDTE, necessary to meet Customer’s requirements based upon consumption data obtained by IDTE or the delivery schedule of the Local Distribution Company (the “LDC”). IDTE is not affiliated with and does not represent the LDC. The amount of natural gas and/or electricity supplied under this Agreement is subject to change based upon data reflecting Customer’s consumption obtained by IDTE or the LDC’s delivery schedule. The LDC will continue to deliver the natural gas and/or electricity supplied by IDTE.
  2. Term. This Agreement shall commence as of the date Customer’s notice regarding the change of Customer’s provider to IDTE is deemed effective by the LDC, and shall continue for 12 months thereafter (the “Initial Term”). Unless otherwise agreed to, upon completion of the Initial Term, this Agreement will continue on a month-to-month basis with a monthly variable rate methodology until either the Customer or IDTE cancels or terminates this Agreement by providing 15 days’ notice of termination to the other party. At least 30 days and no more than 60 days prior to the end of the Initial Term, IDTE will notify Customer in writing of the Customer’s right to renew, reject or renegotiate this Agreement.
  3. Pricing, Billing, and Termination. Unless otherwise agreed to in writing, the price for all natural gas sold under this Agreement during the Initial Term thereof, shall be the fixed price per CCF/Therm set forth on the Customer Disclosure Statement, plus all applicable taxes. The price for all natural gas sold under this Agreement after the Initial Term thereof, shall, unless otherwise agreed to, be a variable price which each month shall reflect the wholesale cost of natural gas (including commodity, capacity, storage and balancing), transportation to the Delivery Point, and other market-related factors, plus all applicable taxes, fees, charges or other assessments and IDTE’s costs, expenses and margins. Unless otherwise agreed to in writing, the price for all electricity sold under this Agreement during the Initial Term thereof, shall be the fixed price per kWh set forth on the Customer Disclosure Statement, plus all applicable taxes. The price for all electricity sold under this Agreement after the Initial Term thereof, shall, unless otherwise agreed to, be a variable price which shall each month reflect the cost of electricity obtained from all sources (including energy, capacity, settlement, ancillaries), related transmission and distribution charges and other market-related factors, plus all applicable taxes, fees, charges or other assessments and IDTE’s costs, expenses and margins.If there is a material adverse change in the business or financial condition of Customer (as determined by IDTE at its discretion) or if Customer fails to meet its obligations under this Agreement or pay or post any required security deposit, then, in addition to any other remedies that it may have, IDTE may terminate this Agreement upon 15 days’ notice to Customer.
  4. Assignment. Customer may not assign its interests in or delegate its obligations under this Agreement without the express written consent of IDTE. IDTE may sell, transfer, pledge, or assign the accounts, revenues, or proceeds hereof, in connection with any financing agreement or receivables purchase program, and may assign this Agreement to another energy supplier, energy services company or other entity as authorized by the DPS with 30 days’ written notice to Customer.
  5. Information Release Authorization. Customer authorizes IDTE to obtain and review information regarding Customer’s credit history from credit reporting agencies and the following information from the LDC: consumption history; billing determinants; account number; credit information; public assistance status; participation in utility low income discount programs; existence of medical emergencies, status as to whether Customer has a medical emergency, is human needs, elderly, blind or disabled and data applicable to cold weather periods under PSL § 32 (3); and information pertaining to PSL § 33, tax status and eligibility for economic development or other incentives. This information may be used by IDTE to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third party unless required by law. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDTE. This authorization will remain in effect until this Agreement is terminated by Customer or IDTE. Customer may rescind this authorization at any time by providing written notice thereof to IDTE or by calling IDTE at 1-877-887-6866. IDTE reserves the right to cancel this Agreement in the event Customer rescinds the authorization.
  6. Consumer Protections. The services provided by IDTE to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. IDTE will provide at least 15 days’ notice prior to the cancellation of service to Customer. A residential Customer may be subject to termination of commodity service and the suspension of distribution service under procedures approved by the DPS. Customer may obtain additional information by contacting IDTE at 1-877-887-6866 or the DPS at 1-800-342-3377 (General Helpline), or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: http://www.dps.ny.gov.
  7. Cancellation. A residential Customer may rescind this Agreement within 3 business days after the signing or receipt of this Agreement, whichever comes first, by contacting IDTE at 1-877-887-6866 or in writing. Customer is liable for all IDTE charges after rescission, cancellation or termination until Customer returns to the LDC in accordance with its rules or goes to another supplier. A final bill will be rendered within twenty (20) days after the final scheduled meter reading or if access is unavailable, an estimate of consumption will be used in the final bill, which will be trued up subsequent to the final meter reading.
  8. Agency-Gas. Customer hereby designates IDTE as agent to; (a) arrange and administer contracts and service agreements between Customer and IDTE and between the interstate pipeline transporters of Customer’s natural gas supplies; (b) nominate and schedule with the interstate pipeline the transportation of Customer’s natural gas supplies from the Sales point to the Delivery Points, and with the LDC for the transportation of the Customer’s natural gas supplies from the Delivery Points to the Customer’s end-use premises; and (c) aggregate Customer’s natural gas supplies with such supplies of other customers served by IDTE to maintain qualification for LDC transportation service and resolve imbalances that may arise during the term of this Agreement. IDTE as agent for the Customer will schedule the delivery of adequate supplies of natural gas that meet the Customer’s city gate requirements as established by the LDC and in response to information provided by the LDC. The Sales Point for the natural gas supplies provided under this Agreement will be a point or points located outside the State of New York as selected from time to time by IDTE to assure service reliability. The Delivery Points for the natural gas transported by interstate pipelines will be the city gate stations of the LDC. IDTE agrees to arrange for the transportation of the natural gas supplied under this Agreement from the Sales Points to the Delivery Points and from the Delivery Points to the Customer’s end-use premises. These services are provided on an arm’s length basis and market-based compensation is included in the price noted above.
  9. Agency-Electric: Customer hereby designates IDTE as agent to; (a) arrange and administer contracts and service agreements between Customer and IDTE and those entities, including the New York Independent System Operator (“NYISO”), engaged in the generation, transmission and delivery of Customer’s electricity supplies; and (b) nominate and schedule with the appropriate entities, including the LDC, for the delivery of electricity to the Sales Point(s) and the Customer’s end-use premises. IDTE, as agent for the Customer, will schedule the delivery of adequate supplies of electricity that meet the Customer’s requirements as established by the LDC and in response to information provided by the LDC. The Sales Points for the electricity will be a point at the NYISO IDTE load bus (located outside of the municipality where Customer resides).These services are provided on an arm’s length basis and market-based compensation is included in the price noted above.
  10. Title: Customer and IDTE agree that title to, control of, and risk of loss to the electricity and natural gas supplied by IDTE under this Agreement shall transfer from IDTE to Customer at the Sales Point(s). Customer will be liable for and pay all taxes or surcharges, which are imposed with respect to the sale of the natural gas or electricity. If Customer is exempt from such taxes, Customer is responsible for identifying and requesting any exemption from the collection of the taxes by filing appropriate documentation with IDTE.
  11. Warranty. This Agreement, including any enrollment form and applicable attachments, makes up the entire Agreement between Customer and IDTE. IDTE makes no representations or warranties other than those expressly set forth in this Agreement, and IDTE expressly disclaims all other warranties, express or implied, including merchantability and fitness for a particular use.
  12. Force Majeure. IDTE will make commercially reasonable efforts to provide natural gas and/or electricity hereunder but IDTE does not guarantee a continuous supply of natural gas and/or electricity to Customer. Certain causes and events out of the control of IDTE (“Force Majeure Events”) may result in interruptions in service. In the event that IDTE is rendered unable, wholly or in part, to perform its obligations under this Agreement due to events not reasonably anticipated or within either party’s control, IDTE will not be liable for any interruptions caused by a Force Majeure Event, and IDTE is not and shall not be liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, curtailment by the LDC of IDTE’s transportation capacity, the LDC’s appropriation of natural gas, non-performance by the LDC (including, but not limited to, a facility outage on its gas distribution lines or electric facilities), or any other cause beyond IDTE’s control.
  13. Liability. The remedy in any claim or suit by Customer against IDTE will be solely limited to direct actual damages (which will not exceed the amount of Customer’s single largest monthly invoice amount in the immediately preceding 12 months). All other remedies at law or in equity are hereby waived. In no event will either IDTE or Customer be liable for consequential, incidental, indirect, special or punitive damages. These limitations apply without regard to the cause of any liability or damages. There are no third-party beneficiaries to this Agreement.
  14. 13. Customer is responsible for and will indemnify IDTE against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and from any damage or injury caused by the electricity and/or natural gas after its delivery to the Sales Point(s).
  15. Severability. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  16. Change in Law. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff whereby IDTE is prevented, prohibited, or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDTE, this Agreement may be cancelled. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff affecting IDTE’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDTE, this Agreement may be modified to reflect those costs.
  17. Modification. IDTE may supplement, modify, or amend the non-material terms of this Agreement upon at least 30 days prior written notice to Customer. Such amended Agreement will supersede any previous agreement between Customer and IDTE. Upon receipt of written notice pursuant to this Section, Customer may cancel the Agreement at any time prior to the commencement of the next billing cycle by providing written notice to IDTE.
  18. IDTE Contact Information. Customer may contact IDTE’s Customer Service Center at 1-877-887-6866, Monday through Friday 8:00 a.m. – 6:00 p.m. EST (contact center hours subject to change). Customer may write to IDTE at: IDTE, 520 Broad Street, Newark, NJ 07102 or email IDT Energy at contactus@idtenergy.com
  19. Dispute Resolution. The services provided by IDTE to Customer are governed by the terms and conditions of this Agreement and HEFPA for residential customers. In the event of a billing dispute or a disagreement involving IDTE’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer should contact IDTE by telephone or in writing as provided above. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the DPS pursuant to its Complaint Handling Procedures (“Procedures”) or calling the DPS at 1-800-342-3377. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute, and such payment shall be refunded if warranted by the decision of DPS.
  20. Choice of Laws. Venue for any lawsuit brought to enforce any term or condition of this Agreement or to construe the terms hereof shall lie exclusively in the State of New York. This Agreement shall be construed under and shall be governed by the laws of the State of New York without regard to the application of its conflicts of law principles.
  21. Taxes and Laws. Except as otherwise provided in the Agreement or provided by law, all taxes of whatsoever kind, nature and description due and payable with respect to service provided under this Agreement, other than taxes based on IDTE’s net income, shall be paid by Customer, and Customer agrees to indemnify IDTE and hold IDTE harmless from and against any and all such taxes.
  22. Emergency Service. The LDC will continue to respond to leaks and emergencies. In the event of a gas leak, service interruption or other emergency, Customer should immediately call the LDC at Con Edison 1-800-75CONED; Orange and Rockland at 1-877-434-4100; KeySpan 718-643-4050 (NYC) and 1-800-490-0045 (Long Island); Niagara Mohawk at 1-800-892-2345; Central Hudson at 1-800-527-2714; RG&E at 1-800-743-1701; NYSEG at 1-800-572-1131; National Fuel at 1-800-444-3130 and emergency personnel. Customer should then call IDTE at: 1-877-887-6866.
  23. Parties Bound. This Agreement is binding upon the parties hereto and their respective successors and legal assigns. Customer and IDTE have caused this Agreement to be executed by individuals authorized to bind each party, and Customer has reviewed all of the terms herein. In the case of telephonic or electronic enrollment execution shall be deemed provided pursuant to the methods authorized under the New York Uniform Business Practices.

 

NY Fixed Rate No ETF (SP)

  1. Contrato de compra y venta de energía. Este es un contrato entre IDT Energy, INC. (“IDTE”), una empresa de servicios de energía independiente, y el cliente abajo firmante (“Cliente”) en virtud del cual el Cliente iniciará el servicio de gas natural o electricidad y comenzará su inscripción en IDTE (“Contrato”). Conforme a los términos y condiciones de este Contrato, IDTE acepta vender y entregar, y el Cliente acuerda comprar y aceptar, la cantidad de gas natural o electricidad que IDTE considere necesaria para satisfacer los requisitos del Cliente a partir de los datos de consumo obtenidos por IDTE o el cronograma de entrega de la empresa de distribución local (“LDC”). IDTE no está afiliada a la LDC ni la representa. La cantidad de gas natural o electricidad suministrada en virtud de este Contrato está sujeta a cambios según los datos que reflejen el consumo del Cliente obtenidos por IDTE o el cronograma de entrega de la LDC. La LDC seguirá entregando el gas natural o la electricidad suministrados por IDTE.
  2. Plazo. Este Contrato regirá a partir de la fecha en que la LDC considere efectivo el aviso del Cliente respecto al cambio de proveedor a IDTE y continuará durante los 12 meses posteriores (“Plazo inicial”). A menos que se acuerde lo contrario, una vez terminado el Plazo inicial, este Contrato continuará mensualmente con una metodología de tarifa variable hasta tanto el Cliente o IDTE rescinda este Contrato mediante el envío a la otra parte de un aviso de rescisión con 15 días de anticipación. Al menos 30 días, pero no más de 60 días, antes de la finalización del Plazo inicial, IDTE notificará al Cliente por escrito sobre el derecho del Cliente a renovar, rechazar o renegociar este Contrato.
  3. Precio, facturación y rescisión. A menos que se acuerde lo contrario por escrito, el precio por todo el gas natural vendido en virtud de este Contrato durante el Plazo inicial del presente será el precio fijado por CCF/termia establecido en la Declaración de divulgación del cliente, más todos los impuestos aplicables. El precio por todo el gas natural vendido en virtud de este Contrato después del Plazo inicial, a menos que se acuerde lo contrario, será un precio variable que cada mes reflejará el costo mayorista del gas natural (incluidos el producto, la capacidad, el almacenamiento y la compensación), el transporte hasta el punto de entrega y otros factores relacionados con el mercado, además de todos los impuestos, tasas u otras contribuciones tributarias y los costos, gastos y márgenes de IDTE. A menos que se acuerde lo contrario por escrito, el precio por toda la electricidad vendida en virtud de este Contrato durante el Plazo inicial del presente será el precio fijado por kWh establecido en la Declaración de divulgación del cliente, más todos los impuestos aplicables. El precio por toda la electricidad vendida en virtud de este Contrato después del Plazo inicial, a menos que se acuerde lo contrario, será un precio variable que cada mes reflejará el costo de la electricidad obtenida de todas las fuentes (incluidos los de energía, capacidad, liquidación, auxiliares), los cargos de transmisión y distribución relacionados y otros factores relacionados con el mercado, además de todos los impuestos, tasas u otras contribuciones tributarias y los costos, gastos y márgenes de IDTE. Si se produce un cambio adverso importante en la condición empresarial o financiera del Cliente (según lo determine IDTE a su criterio) o si el Cliente no cumple con sus obligaciones en virtud de este Contrato, o no paga o realiza un depósito de seguridad requerido, entonces, además de cualquier otro recurso que pudiera tener, IDT puede rescindir este Contrato con un aviso con 15 días de anticipación al Cliente.
  4. Cesión. El Cliente no puede ceder sus intereses ni delegar sus obligaciones en virtud de este Contrato sin el consentimiento expreso y por escrito de IDTE. IDTE puede vender, transferir, dar en prenda o ceder las cuentas, los ingresos o las ganancias derivados del presente en relación con cualquier contrato de financiación o programa de compra de cuentas por cobrar, y puede ceder este Contrato a otra empresa proveedora de energía, empresa de servicios de energía u otra entidad según lo autoriza el DPS mediante un aviso con 30 días de anticipación al Cliente.
  5. Autorización para divulgación de información. El Cliente autoriza a IDTE a obtener y revisar información sobre el historial crediticio del Cliente de agencias de información de crédito, además de la siguiente información de la LDC: historial de consumo; determinantes de facturación; número de cuenta; información crediticia; estado de asistencia pública; participación en programas de descuentos en servicios públicos por para personas con bajos ingresos; existencia de emergencias médicas, estado en cuanto a si el Cliente tiene una emergencia médica, necesita un sistema de soporte vital, es una persona mayor, ciega o discapacitada y datos aplicables a los períodos de clima frío en virtud de PSL § 32 (3); e información relacionada con PSL § 33, estado impositivo y elegibilidad para desarrollo económico u otros incentivos. IDTE puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo y no la divulgará a un tercero, a menos que lo exija la ley. La suscripción de este Contrato por parte del Cliente constituirá la autorización de aquel para divulgar esta información a IDTE. Esta autorización tendrá vigencia hasta que este Contrato sea rescindido por el Cliente o por IDTE. El cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDTE o llamando a IDTE al 1-877-887-6866. IDTE se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
  6. Protecciones del consumidor. Los servicios proporcionados por IDTE al Cliente se rigen por los términos y condiciones de este Contrato y la HEFPA para los clientes residenciales. IDTE proporcionará al Cliente un aviso con al menos 15 días de anticipación a la cancelación del servicio. Un Cliente residencial puede estar sujeto a la cancelación del servicio de producto y la suspensión del servicio de distribución en virtud de los procedimientos aprobados por el DPS. El Cliente podrá obtener información adicional llamando a IDTE al 1-877-887-6866 o al DPS al 1-800-342-3377 (Línea de ayuda general) o escribiendo al DPS a New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223; o a través de su sitio web en http://www.dps.ny.gov.
  7. Cancelación. Un Cliente residencial podrá rescindir este Contrato dentro de los 3 días hábiles después de firmar o recibir este Contrato, lo que suceda primero, comunicándose con IDTE al 1-877-887-6866 o por escrito. El Cliente es responsable por todos los cargos de IDTE después de la rescisión, cancelación o finalización hasta que el Cliente vuelva a la LDC conforme a sus normas o cambie a otro proveedor. Se enviará una factura final dentro de los veinte (20) días posteriores a la lectura final del medidor que esté programada o, si no se puede acceder al medidor, se utilizará un cálculo estimado de consumo, que se confirmará después de la lectura final del medidor.
  8. Representación: gas. Por el presente, el Cliente designa a IDTE como su representante para (a) coordinar y administrar contratos y acuerdos de servicio entre el Cliente e IDTE y los transportistas por cañerías interestatales de los suministros de gas natural del Cliente; (b) nominar y programar con las entidades apropiadas a cargo de los gasoductos interestatales el transporte de los suministros de gas natural del cliente del punto de ventas a los puntos de entrega, y con la LDC el transporte de los suministros de gas natural del Cliente desde los Puntos de entrega a las instalaciones de consumo final del Cliente; y (c) sumar los suministros de gas natural del Cliente a los suministros de los demás clientes a los que IDTE les brinda servicios a fin de mantener la calificación para el servicio de transporte de la LDC y resolver los desequilibrios que puedan surgir durante el plazo de este Contrato. IDTE, como representante del Cliente, programará la entrega de los suministros adecuados de gas natural que cumplan con los requisitos de la estación reguladora correspondiente al Cliente según lo determinado por la LDC y en respuesta a la información proporcionada por la LDC. El punto de venta para los suministros de gas natural proporcionados conforme este Contrato será un punto o varios puntos ubicados fuera del estado de Nueva York, según lo seleccione ocasionalmente IDTE para garantizar la confiabilidad del servicio. Los puntos de entrega para el gas natural transportado por los gasoductos interestatales serán las estaciones reguladoras de la LDC. IDTE acepta coordinar el transporte del gas natural suministrado en virtud de este Contrato desde los puntos de venta hasta los puntos de entrega y desde los puntos de entrega hasta las instalaciones de consumo final del Cliente. Estos servicios son proporcionados según las condiciones del mercado y la compensación basada en el mercado se incluye en el precio indicado anteriormente.Representación: electricidad. Por el presente, el Cliente designa a IDTE como su representante para (a) coordinar y administrar los contratos y acuerdos de servicio entre el Cliente e IDTE y aquellas entidades, incluido el Operador Independiente del Sistema de Nueva York (“NYISO”), que participen en la generación, transmisión y entrega de los suministros eléctricos del Cliente; y (b) nominar y programar con las entidades apropiadas, incluida la LDC, la entrega de electricidad a los puntos de venta y las instalaciones de consumo final del Cliente. IDTE, como representante del Cliente, programará la entrega de los suministros adecuados de electricidad que cumplan con los requisitos del Cliente según lo determinado por la LDC y en respuesta a la información proporcionada por la LDC. Los puntos de venta para la electricidad serán un punto en la línea colectiva de carga de IDTE del NYISO (ubicado fuera de la municipalidad donde reside el Cliente). Estos servicios se proporcionan según las condiciones del mercado y la compensación basada en el mercado se incluye en el precio indicado anteriormente.
  9. Titularidad del servicio: El Cliente e IDTE aceptan que la titularidad del servicio, el control y el riesgo de pérdida en relación con la electricidad y el gas natural suministrados por IDTE en virtud de este Contrato pasarán de IDTE al Cliente en los puntos de venta. El Cliente será responsable de todos los impuestos o recargos que se impongan en relación con la venta del gas natural o la electricidad, y deberá pagarlos. Si el Cliente está exento de dichos impuestos, el Cliente es responsable de la identificación y solicitud de exenciones del cobro de los impuestos presentando la documentación adecuada ante IDTE.
  10. Garantía. Este Contrato, incluido cualquier formulario de inscripción y los documentos adjuntos aplicables, constituye el Contrato completo entre el Cliente e IDTE. IDTE no ofrece declaraciones ni garantías más allá de las expresamente estipuladas en este Contrato. Además, IDTE específicamente niega todas las demás garantías, expresas o implícitas, incluidas las de comercialización o idoneidad para un uso determinado.
  11. Fuerza mayor. IDTE hará los esfuerzos comercialmente razonables para proporcionarle gas natural o electricidad en virtud del presente, pero no garantiza un suministro continuo de gas natural o electricidad al Cliente. Es posible que ciertas causas y eventos fuera del control de IDTE (“Eventos de fuerza mayor”) produzcan interrupciones en el servicio. En el caso de que IDTE no pueda, en totalidad o en parte, cumplir con sus obligaciones conforme este Contrato debido a eventos que no pueden anticiparse de manera razonable o que están fuera del control de las partes, IDTE no será responsable por las interrupciones ocasionadas por un Evento de fuerza mayor, como tampoco es ni será responsable por los daños provocados por los Eventos de fuerza mayor. Los Eventos de fuerza mayor incluyen hechos fortuitos, incendios, inundaciones, tormentas, actos de terrorismo, guerra, disturbios civiles, actos de cualquier autoridad gubernamental, accidentes, paros, problemas o controversias laborales, trabajo de mantenimiento requerido, incapacidad para acceder al sistema de la empresa de distribución local, restricción por parte de la LDC de la capacidad de transporte de IDTE, apropiación por parte de la LDC del gas natural, incumplimiento de la LDC (como el corte en sus líneas de distribución de gas o instalaciones eléctricas) o cualquier otra causa fuera del control de IDTE.
  12. Responsabilidad. El recurso en cualquier reclamación o demanda del Cliente contra IDTE se limitara únicamente a los daños reales directos (que no superarán el monto más alto de la factura mensual del Cliente en los 12 meses inmediatamente precedentes). Por el presente, todos los demás recursos por ley o equidad quedan invalidados. En ningún caso IDTE o el Cliente serán responsables por los daños emergentes, incidentales, indirectos, especiales o punitivos. Estas limitaciones se aplican independientemente de la causa de la responsabilidad o los daños. No hay terceros beneficiarios en este Contrato.
  13. Indemnización. El cliente indemnizará a IDTE indemnizará por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad o el gas natural luego de su entrega a los puntos de venta.
  14. Divisibilidad. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo.
  15. Modificaciones en las leyes. Si, en alguna fecha futura, se produjera una modificación en cualquier ley, orden, norma, regulación o normativa tarifaria aprobada por el estado que impidiera, prohibiera o imposibilitara a IDTE cumplir con los términos del Contrato, entonces, a criterio exclusivo de IDTE, este Contrato podrá rescindirse. Si, en alguna fecha futura, se produjera un cambio en una ley, regla, norma, regulación o normativa tarifaria aprobada por el estado que afectara los costos de IDTE para comprar la electricidad o el gas natural necesarios para proporcionarle el servicio, entonces, a criterio exclusivo de IDTE, este Contrato podrá modificarse para reflejar dichos costos.
  16. Modificación. IDTE puede complementar o modificar las disposiciones no esenciales de este Contrato luego de enviar un aviso por escrito al Cliente al menos 30 días antes de las modificaciones. El contrato modificado remplazará a cualquier contrato anterior existente entre el Cliente e IDTE. Una vez recibido el aviso por escrito establecido en esta Sección, el Cliente podrá rescindir este Contrato en cualquier momento antes del comienzo del siguiente ciclo de facturación mediante aviso por escrito a IDTE.
  17. Información de contacto de IDTE. El Cliente puede comunicarse con el Centro de Atención al Cliente de IDTE al 1-877-887-6866, de lunes a viernes de 8:00 a. m. a 6:00 p. m., hora del este (el horario del centro de contacto está sujeto a cambios). El Cliente puede escribirle a IDTE a IDTE, 520 Broad Street, Newark, NJ 07102 o enviarle un correo electrónico a contactus@idtenergy.com
  18. Resolución de controversias. Los servicios proporcionados por IDTE al Cliente se rigen por los términos y condiciones de este Contrato y la HEFPA para los clientes residenciales. En el caso de una controversia por facturación o un desacuerdo en relación con el servicio de IDTE establecido en el presente, las partes harán su mejor esfuerzo por resolver la controversia. El Cliente debe ponerse en contacto con IDTE por teléfono o por escrito como se indicó anteriormente. Cualquiera de las partes involucradas en una controversia o reclamación relacionada con un cliente residencial puede presentar dicha controversia o reclamación en cualquier momento ante el DPS, de conformidad con sus procedimientos de manejo de reclamaciones (“Procedimientos”), llamando a la DPS al 1-800-342-3377. El Cliente debe pagar la factura en su totalidad, excepto el monto específico impugnado, mientras la controversia esté pendiente, y dicho pago se reembolsará si así lo justifica la decisión del DPS.
  19. Ley aplicable. El estado de Nueva York tiene la exclusiva jurisdicción sobre las acciones legales interpuestas para hacer cumplir cualquier término o condición de este Contrato o a los fines de interpretación de los términos del presente. Este Contrato estará regido por las leyes del estado de Nueva York y se interpretará de acuerdo con dichas leyes, independientemente de las disposiciones sobre conflictos entre las leyes.
  20. Impuestos y leyes. Excepto lo dispuesto en contrario en el Contrato o lo dispuesto por la ley, el Cliente pagará todos los impuestos, cualquiera fuese su tipo, naturaleza y descripción, adeudados y pagaderos en relación con el servicio proporcionado en virtud de este Contrato, que no sean impuestos basados en los ingresos netos de IDTE. Además, el Cliente acepta indemnizar a IDTE y exonerar a IDTE de todos y cada uno de dichos impuestos.
  21. Servicio de emergencia. La LDC seguirá respondiendo ante fugas y emergencias. En el caso de una fuga de gas, interrupción del servicio u otra emergencia, el Cliente debe llamar de inmediato a la LDC a Con Edison 1-800-75CONED; Orange y Rockland al 1-877-434-4100; KeySpan 718-643-4050 (NYC) y 1-800-490-0045 (Long Island); Niagara Mohawk al 1-800-892-2345; Central Hudson al 1-800-527-2714; RG&E al 1-800-743-1701; NYSEG al 1-800-572-1131; National Fuel al 1-800-444-3130 y al personal de emergencia. El Cliente luego deberá llamar a IDTE al 1-877-887-6866.
  22. Vinculación de las partes. Este Contrato es vinculante para las partes que lo componen y sus sucesores y cesionarios legales. Suscribieron este Contrato personas autorizadas para vincular al Cliente e IDTE. Además, el Cliente revisó todos los términos del presente. En el caso de inscripción telefónica o electrónica, se considerará que la celebración se realizó conforme a los métodos autorizados por las Prácticas comerciales uniformes de Nueva York.

 

NY Terms & Conditions (EN)

IDT ENERGY, Inc. Terms and Conditions-V.14

  1. SCOPE. These terms and conditions apply to the purchase by you (also referred to here as “Customer”) and sale by IDT Energy of electricity and/or natural gas as specified herein.
  2. INFORMATION RELEASE AUTHORIZATION. Customer designates IDT Energy as its agent for receiving customer billing information from the local distribution company (LDC), and for procuring and scheduling the transmission and ancillary services necessary to deliver electricity and/or natural gas purchased by you to LDC system. This information may be used by (ESCO) to determine whether it will commence and/or continue to provide energy supply service to Customer and will not be disclosed to a third-party unless required by law.  Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT.  This authorization will remain in effect during the Term of this Agreement or any renewal thereof. Customer may rescind this authorization at any time by providing written notice thereof to IDT or calling IDT at 1-877-887-6866. IDT reserves the right to cancel this Agreement in the event Customer rescinds the authorization
  3. RATES. Variable Price: The variable price for all electricity and natural gas sold under this Agreement and established on an approximately monthly basis based upon electricity and natural gas market pricing, transportation or transmission, and other market and business price related factors. Notwithstanding any other provision in this Agreement, IDT Energy may change the Variable Price without additional notice and such price may be higher or lower than LDC’s price in any particular month. There is no ceiling price Rebates and Special Promotions: From time to time IDT Energy may offer a Rebate Program. If a Customer participates in IDT Energy’s Rebate Program, the Customer must remain in the program for the entire agreed upon term in order to qualify for the rebate. If a Customer cancels at any time prior to the agreed upon term, the Customer shall forfeit all rights and claims to any and all rebate offers. **All rebate amounts advertised and Presented to customers are estimates based upon customer’s prior electric and/or natural gas usages. Actual rebate amounts will be based on customer’s actual usage over the term of this agreement, which may vary from any estimate provided. From time to time IDT Energy may offer eligible new customers an Introductory Price or they may be enrolled in a Customer Referral program, Pricing for these offers will be in effect for the introductory price term, at which point it shall revert to the IDT Variable Price and continue on a month to month basis. IDT will send any rebate or promotion payment to the customer address given to IDT at the time of sign up. It is the responsibility of the customer to notify IDT of any changes to the customers billing address either in writing to: 520 Broad Street, Newark NJ  07102 or by calling IDT customer service at 1.877.887.6866. IDT will send all rebates and promotional payments and notices via first class mail and is not responsible for invalid addresses or undelivered items. Green Supply Option: If a customer chooses a green supply option IDT will ensure that 100% of the Customer’s electricity usage is supplied with renewable energy certificates or renewable energy attributes. IDT may take up to 24 months after the end of each calendar year under which this Agreement is in effect to address any deficiency that may arise in the green renewable content of electricity sold under this Agreement in the previous calendar year.  If you have chosen IDT Energy’s variable rate, the price for green energy will be comprised of the IDT variable price plus an amount that represents the cost for green energy incurred by IDT in the amount of 2.79 cents per kwh plus a monthly fee of $4.95. If you have chosen IDT Energy’s Smart Budget the price for green energy will be comprised of the IDT Smart Budget price which includes an amount that represents the cost for green energy incurred by IDT in the amount of 2.79 cents per kwh, plus a monthly fee of $4.95. The monthly fee is only applicable to New York City customers living within the five boroughs (The Bronx, Brooklyn, Manhattan, Queens, and Staten Island). Customer can cancel the green option of this agreement with at least fifteen (15) calendar days’ notice of its intent to cancel by calling IDT Energy at 1-877-887-6866. The requested drop of the green supply option will occur on the next available date according to the LDC’s switching/change request rules. If you choose to remove green energy, your price will be reduced by the amount that represents that cost of green energy in the amount of 2.79 cents per kwh. Smart Budget-By enrolling in the IDT Energy Smart Budget promotion, you will receive a locked rate for your electricity.  The price will be effective starting with your first date of service with IDT  and will remain fixed for all bills issued within 12 months of your starting date.  You will receive a renewal notice 30 to 60 days before the expiration of the 12 month term advising you of your renewal options.  You will also receive a rate notification no more than 10 days prior to the issuing of the first invoice at your new rate.  You also understand that you may cancel this agreement at any time with no penalty.
  4. BILLING AND PAYMENT. You will normally receive one bill each month issued by LDC, or by IDT Energy if directed by you or LDC. Unless otherwise provided herein, payment terms are governed by the terms of LDC’s tariff if LDC issues the bill. If IDT Energy issues the bill, payment of the full amount billed is due twenty-five (25) days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorneys’ fees and court costs, as allowed by law. All accounts, which are overdue, may be referred to a collection agency consistent with New York Law. Your bill will be based on scheduled meter readings and/or estimates provided by LDC. The parties agree to accept, for purposes of accounting for electricity and natural gas delivered under this Agreement, the quantity, quality, and measurement determined by LDC. A twenty-dollar ($20) fee will be charged for all returned checks. Failure by a commercial customer to make full payment of IDT Charges due on any consolidated bill prepared by the LDC for IDT will be grounds for disconnection of utility services in accordance with NYPSC rules and regulations on the termination of service to non-residential customers, 16 NYCRR 13.3.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to LDC, and title to gas shall pass from us to you prior to delivery to New York State. Our price does not include sale taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity and/or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. TERM; TERMINATION; AND EARLY TERMINATION FEES. This Agreement shall continue until either party provides fifteen (15) days’ notice of its intent to cancel; The LDC will complete the termination on the next available date in accordance with its rules. A residential customer may cancel this Agreement at any time during the three (3) business following receipt of this Agreement by calling IDT Energy at 1-877-887-6866. If a Commercial Customer terminates this Agreement prior to the end of the Initial or Renewal Term or if IDT Energy terminates this Agreement due to Customer’s breach, the customer shall pay IDT in addition to any other applicable charges, a cancellation or early termination fee of $250. Notwithstanding the foregoing, for all commercial customers solicited through door-to-door marketing, the early termination fee will be no greater than $100 if the remaining term is less than 12 Months and $200 if the remaining term is 12 months or more.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of New York without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.
  11. FORCE MAJEURE. Except as otherwise set forth herein, Force Majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except for payment obligations, a Force Majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include Force Majeure events associated with LDC or the commodity supplier or others used to deliver electricity and/or natural gas to Customer’s residence.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or customer has been advised of the possibility of such damages. IDT Energy’s liability and customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this agreement, if not otherwise limited by another provision of this agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence.
  14. DISPUTE Resolution (Residential). Customer agrees first to contact IDT Energy in writing and attempt to resolve all billing disputes or service problems directly. All disputes regarding transmission, distribution, power outages, and bills from LDC should be directed to LDC. Both Customer and IDT Energy shall try in good faith to resolve any dispute. The dispute or complaint relating to a residential customer may be submitted by either party at any time to the DPS pursuant to its Complaint Handling Procedures (“Procedures”) by calling the DPS at 1.800.342.3377 or by writing to the DPS at: New York State Department of Public Service, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223, or through its website at: www.dps.state.ny.gov.  Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute.
  15. Dispute Resolution (Commercial). In the event of a billing dispute or disagreement involving IDT’s service, Customer should contact IDT’s Customer Service Center as provided above. Customer must pay the bill in full, except for the specific disputed amount, during the pendency of the dispute. If the parties cannot resolve the dispute within 45 days, either party may avail itself of all remedies available under law or equity. The DPS will not resolve Non Residential disputes associated with the services provided under this Sales Agreement. However, the DPS will monitor inquiries and contacts from Non-Residential customers regarding energy service companies and an excessive number of confirmed complaints may result in an energy service company no longer being eligible to supply natural gas or electricity in New York State. The DPS Office of Consumer Services can be reached at: New York State Public Service Commission, Office of Consumer Services, Three Empire State Plaza, Albany, New York 12223; or by visiting www.dps.state.ny.gov.
  16. MODIFICATION. Subject to Section 3 herein, IDT Energy may modify the terms of this Agreement at any time and such amended Agreement will supersede any previous agreement between Customer and IDT Energy. IDT Energy will provide Customer thirty (30) days prior written notice of any such modification. After receipt of such notice, Customer may cancel the Agreement by providing written notice to IDT Energy before the commencement of the next billing cycle.
  17. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by LDC, and the NYPSC’s Uniform Business Practices. If you are a residential customer, you are protected by the NYPSC’s HEFPA (Home Energy Fair Practices Act) residential protections. Your LDC’s transmission and distribution functions will continue to be regulated by the NYPSC. Electric and natural gas service may be disconnected only by LDC and only in compliance with rules set by the NYPSC. In the event of failure to pay IDT Energy for electricity and/or natural gas provided to you, IDT Energy may terminate the business relationship between us and service may be disconnected by LDC at the request of IDT Energy. The NYPSC may be contacted at 1-800-342-3355 (hotline); http://www.dps.state.ny.gov (internet address); or at 3 Empire Plaza, Office of Consumer Services, Albany, NY 12223-1350.
  18. IDT ENERGY CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, New Jersey 07102. IDT Energy may also be contacted by telephone at 1-877-887-6866, by fax at 1-716-664-2297 or by e-mail at contactus@idtenergy.com.

OH Dual Commodity Variable & Fixed with ETF Terms & Conditions (EN)

IDT ENERGY, LLC – Ohio Terms and Conditions – V.02092017 – ETF

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. IDT Energy, Inc. (“IDT Energy”) will provide competitive retail electric service and/or competitive
    retail natural gas service to you and agrees to sell, and you (also referred to herein as “Customer”), agree to purchase and accept, the quantity of electricity
    and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery
    schedule of the electric distribution utility (“EDU”) or natural gas distribution utility (“NGDU”), subject to the terms and conditions contained herein (this
    “Agreement”). IDT Energy is not affiliated with, and does not represent, the EDU or NGDU.
  2. INFORMATION RELEASE AUTHORIZATION. Customer hereby authorizes the EDU and/or NGDU to release to IDT Energy, and authorizes IDT Energy
    to obtain from the EDU and/or NGDU and review, detailed information regarding Customer’s account including, but not limited to: account number; meter
    number; consumption history; billing determinants; payment history; credit information; public assistance status; and participation in utility low income
    discount programs. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service to
    Customer. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will
    remain in effect during the Initial Term of this Agreement and any renewal thereof. Customer may rescind this authorization at any time by providing written
    notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds
    the authorization.
    IDT Energy is prohibited from disclosing Customer’s social security number and/or account number(s) without Customer’s consent except for IDT Energy’s
    own collections and credit reporting, participation in programs funded by the universal service fund, or assigning a Customer contract to another competitive
    retail provider.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying(i) the agreed-upon variable or fixed rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the EDU/NGDU’s actual or estimated meter reads. If you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement will fluctuate at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current
    conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary
    services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and
    margins, and all applicable taxes, fees, or assessments. The rate may be higher or lower than the EDU’s rate in any particular month. There is no cap on the
    rate. If you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement will fluctuate at IDT Energy’s
    discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity
    exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s
    expenses and margins and all applicable taxes, fees, or assessments. The rate may be higher or lower than the NGDU’s rate in any particular month. There
    is no cap on the rate. If you have chosen a Fixed Rate (SmartBudget) electric or natural gas product, the rate for the electricity and/or natural gas supplied pursuant to this Agreement during the Initial Term will be _____________ per kwh for electric and/or ___________ per ccf for natural gas, plus all applicable taxes, starting with your first date of service with IDT Energy and continuing for all bills issued within 12 months of that date. Your rate for electricity and/or natural gas,
    whether a variable rate or fixed rate, does not include the EDU’s and/or NGDU’s charges and fees. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. Customer must be an active
    customer of IDT Energy, in good standing, at the time the rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts
    advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s
    actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to
    Customer at the address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s
    billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1-877-
    887-6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered
    items. Green Supply Option: If you have chosen a Variable Rate electric product and the Green Supply Option, your rate for the electricity supplied will be IDT
    Energy’s variable rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Green Supply Option please call IDT Energy at 1-877-887-6866. If
    you have chosen a Fixed Rate (SmartBudget) product with the Green Supply Option, the Option will no longer apply if the account renews on a variable rate
    pursuant to Section “6” below.
  4. BILLING AND PAYMENT. You will normally receive one bill each month issued by your EDU or NGDU, or by IDT Energy if directed by you or the EDU or NGDU. Unless otherwise provided herein, payment terms are governed by the terms of the EDU or NGDU’s tariff if the EDU or NGDU issues the bill. The EDU or NGDU may offer a budget-billing option which may include IDT Energy’s portion of the bill. Failure to pay for electric or natural gas utility charges may result in Customer’ service being disconnected in accordance with the EDU or NGDU’s tariff. If IDT Energy issues the bill, payment of the full amount billed is due twenty-five (25) days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorneys’ fees and court costs, as allowed by law. All accounts, which are overdue, may be referred to a collection agency consistent with Ohio law. Your bill will be based on scheduled meter readings and/or estimates provided by the EDU or NGDU. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the EDU or NGDU. A twenty-dollar ($20)fee will be charged for returned checks.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the EDU and title to gas shall pass from IDT Energy to you outside the State of Ohio. Our price does not include any sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of
    electricity or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. TERM; RENEWALS; TERMINATION; EARLY TERMINATION FEES. For the Variable Rate product, this Agreement shall commence as of the date
    Customer’s enrollment with IDT Energy is deemed effective by the EDU or NGDU, which shall be in approximately 15-45 days depending on your next meter
    reading and shall continue on a month-to-month basis with a variable rate until either Customer or IDT Energy cancels or terminates this Agreement by
    providing 30 days’ notice of termination to the other party. In the event such notice is given, the EDU or NGDU will complete the termination on the next
    available date in accordance with its rules. There is no early termination fee for termination of a Variable Rate Agreement. For the Fixed Rate (SmartBudget) product, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the EDU or NGDU, which shall be in approximately 15-45 days, depending on your next meter reading, and shall continue for 12 monthly billing cycles thereafter(“Initial Term”). Upon expiration of the Initial Term, this Agreement shall automatically renew for successive renewal terms (each, a “Renewal Term”) without the need for Customer’s affirmative consent. If IDT Energy does not wish to offer Customer another fixed rate plan following the Initial Term (or
    any subsequent Renewal Term), then this Agreement will automatically renew, without notice, on a month-to-month basis with a variable rate that will fluctuate as described in Section “3” above. If IDT Energy does wish to offer Customer another fixed rate plan, then IDT Energy will notify Customer in writing, at least 45, but not more than 90, days prior to the expiration of the Initial Term (or any subsequent Renewal Term), of the length of the next Term, the fixed rate that will apply during the next Term, and any other changes that will be made to the terms and conditions of the Agreement for the next Term. These changes will apply during the next Term unless Customer affirmatively terminates the Agreement prior to expiration of the then current Term. If Customer terminates this Agreement during the Initial Term, or if IDT Energy terminates this Agreement due to Customer’s breach, Customer shall
    pay IDT Energy, in addition to any other applicable charges, an early termination fee equal to: $10.00 for each month remaining in the Initial Term multiplied
    by the RCE Value (as hereinafter defined) of the account. [The relative size of energy accounts is measured in Residential Customer Equivalents (RCEs).
    For electricity, one RCE represents annual consumption of 10,000 kWh. For natural gas, one RCE represents annual consumption of 1,000 therms. Using an
    RCE as the basic unit of measurement, IDT Energy assigns an “RCE Value” to each customer account based on the usage history for the account and other
    relevant factors.] The parties acknowledge and agree that the actual damages that IDT Energy will suffer as a result of Customer’s early termination or
    breach are difficult to assess, the early termination fee described herein is a reasonable estimate of such damages, and such early termination fee
    constitutes liquidated damages rather than a penalty.
    IDT Energy may terminate this Agreement with at least fourteen (14) calendar days’ written notice should Customer fail to pay a bill or fail to meet any
    agreed-upon payment arrangements. This Agreement will automatically terminate, with respect to the effected accounts(s), if (i) the requested service
    location is not serviced by the EDU or NGDU, or (ii) IDT Energy returns Customer’s account(s) to the EDU or NGDU’s applicable tariff service (provided that
    IDT Energy is permitted to return the account(s) under the terms of this Agreement).If Customer chooses to switch back to the EDU or NGDU, Customer may
    or may not be served under the same rates, terms and conditions that apply to other customers served by the EDU or NGDU. If, due to a change in market
    conditions, IDT Energy wishes to lower a natural gas customer’s price per Ccf under this Agreement, it may do so without Customer’s consent provided there
    are no other changes to the terms and conditions of this Agreement.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Ohio without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT ENERGY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES,
    EXPRESSED OR IMPLIED INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  11. FORCE MAJEURE. IDT Energy will make commercially reasonable efforts to provide electricity and/or natural gas hereunder but does not guarantee a continuous supply of electricity and/or natural gas to Customer. Certain causes and events out of the control of IDT Energy (“Force Majeure Events”) may
    result in interruptions in service. IDT Energy will not be liable for any interruptions caused by a Force Majeure Event, and IDT Energy is not and shall not be
    liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts
    of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility
    system, non-performance by the EDU or NGDU (including, but not limited to, a facility outage on its electric facilities), or any other cause beyond IDT
    Energy’s control.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental,
    consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or
    increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by Customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE RESOLUTION. Customer may contact IDT Energy directly to resolve a billing dispute or service problem. Customer and IDT Energy shall try in good faith to resolve any such dispute or problem. All disputes regarding transmission, distribution, power outages, and bills from the EDU or NGDU should be directed to the EDU or NGDU. If your complaint is not resolved after you have contacted IDT Energy and/or your EDU or NGDU, or for general utility
    information, residential and business customers may contact the Public Utilities Commission of Ohio (PUCO) for assistance at 1.800.686.7826 (toll-free) from
    8:00 am to 5:00 pm weekdays or at http://www.puco.ohio.gov. Hearing or speech impaired customer may contact the PUCO via 7-1-1 (Ohio relay
    service).The Ohio Consumers’ Counsel (OCC) represents residential utility customer in matters before the PUCO. The OCC can be contacted at
    1.877.742.5622 (toll-free) from 8:00 am to 5:00 pm weekdays, or at http://pickocc.org.
  15. MODIFICATION. IDT Energy may supplement, modify, or amend the terms of this Agreement upon at least 30 days’ prior written notice to Customer. Such amended Agreement will supersede any previous agreement between Customer and IDT Energy. Upon receipt of written notice pursuant to this
    Section, Customer may cancel this Agreement at any time prior to the commencement of the next billing cycle by providing written notice to IDT Energy.
  16. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by the EDU and/or NGDU and the PUCO. Your EDU and/or NGDU’s transmission and distribution functions will continue to be regulated
    by the PUCO. Electric service may be disconnected only by the EDU and only in compliance with rules set by the PUCO. Natural Gas service may be disconnected only by the NGDU and only in compliance with rules set by the PUCO.
  17. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at
    IDT Energy, Inc., 520 Broad Street, Newark, NJ 07102. IDT Energy may also be contacted by telephone (toll-free) at 1-877-887-6866 between the hours of
    8:00 am and 6:00 pm Eastern time, or by e-mail at contactus@IDTenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date
    contact information, including telephone number and email address. Customer agrees to receive all notices, including those referenced in this Agreement, by
    email.
  18. RIGHT OF RESCISSION. You will be receiving a confirmation notice from your EDU and/or NGDU confirming the transfer of your service to IDT Energy. For electric service, you may rescind this Agreement, without penalty, within seven calendar days of the postmark date on the EDU’s confirmation notice, by
    contacting the EDU. For natural gas service, you may rescind this Agreement, without penalty, within seven business days of the postmark date on the
    NGDU’s confirmation notice, by contacting the NGDU. You may also rescind by calling IDT Energy at 1-877-887-6866 or by writing to IDT Energy at 520
    Broad Street, Newark, NJ 07102 and stating that you wish to rescind under the seven-day Right of Rescission.
  19. RELOCATION. If an electric customer relocates outside of IDT Energy’s service area, or outside the EDU’s service area, or into an area where IDT Energy charges a different price, he/she may terminate this Agreement with respect to the electric account(s), without penalty, upon 30 days’ written notice to
    IDT Energy at 520 Broad Street, Newark, NJ 07102. If a natural gas customer relocates outside of IDT Energy’s service area, or outside the NGDU’s service area, this Agreement will automatically terminate with respect to the gas account(s).
  20. CHANGE IN LAW. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff whereby IDT Energy is prevented or prohibited from carrying out the terms of this Agreement, then this Agreement may be terminated by either party without penalty. If at some future date there is a change in any law, order, rule, regulation or state-approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to
    provide service, then, IDT Energy may revise this Agreement by proposing new terms to Customer. If Customer affirmatively consents to the new terms, this
    Agreement will remain in place subject to the new terms. If Customer does not consent to the new terms, either party may terminate this Agreement without penalty.
  21. ENTIRE AGREEMENT. This Agreement, together with any enrollment forms and attachments and any third-party verification audio recording, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed
    herein are superseded by this Agreement.
  22. SWITCHING FEES. The EDU and/or the NGDU may charge switching fees to Customer.
  23. CUSTOMER PAYMENT HISTORY. Customer has the right to request from the CRES/CRNG provider, twice within a twelve-month period, up to twenty four months of Customer’s payment history without charge.
  24. ENVIRONMENTAL DISCLOSURE. Information regarding the approximate generation resource mix and environmental characteristics of IDT Energy’s
    power supplies can be found at https://IDTenergy.com/faq/terms-and-conditions/.
    OH V.02092017

OH Dual Commodity Variable & Fixed with ETF Terms & Conditions (SP)

IDT ENERGY, LLC – Términos y condiciones para Ohio – V.02092017 – ETF

  1. CONTRATO DE COMPRA Y VENTA DE ENERGÍA. IDT Energy, Inc. (“IDT Energy”) proporcionará servicios minoristas de electricidad o de gas natural competitivos y se compromete a vender la cantidad de electricidad o gas natural necesaria para satisfacer sus necesidades, según lo estimado por IDT Energy sobre la base de los datos de consumo obtenidos por IDT Energy o el cronograma de entrega de la empresa de servicios de distribución de electricidad (“EDU”) o de la empresa de servicios de distribución de gas natural (“NGDU”), y usted (“Cliente”) se compromete a comprar y aceptar dicha cantidad de electricidad o gas natural, de conformidad con los términos y condiciones del presente (este “Contrato”). IDT Energy no está afiliada a la EDU ni la NGDU, ni las representa.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. Por el presente, el Cliente autoriza a la EDU o la NGDU a divulgar a IDT Energy información detallada respecto a la cuenta del Cliente, como, número de cuenta, número de medidor, historial de consumo, factores determinantes de facturación, historial de pago, información crediticia, condición de recepción de asistencia pública y participación en programas de descuentos en empresas de servicios públicos para personas con bajos ingresos, entre otros; asimismo, el Cliente autoriza a IDT Energy a obtener la información de la EDU o la NGDU y a analizar dicha información. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo. La suscripción de este Contrato por parte del Cliente constituirá la autorización de aquel para divulgar esta información a IDT Energy. Esta autorización tendrá vigencia durante el Plazo inicial de este Contrato y cualquier renovación posterior. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización. Se prohíbe a IDT Energy divulgar el número de seguro social y los números de cuenta del Cliente sin el consentimiento del Cliente, a menos que sea para las cobranzas y los informes crediticios realizados por IDT Energy, la participación en programas financiados por el fondo de servicio universal y la cesión del Contrato del Cliente a otra empresa minorista competitiva.
  3. PRECIO. Para cada ciclo de facturación mensual, el precio de la electricidad o el gas natural suministrados en virtud de este Contrato se calculará multiplicando (i) la tarifa fija o variable acordada para la electricidad o el gas natural por (ii) la cantidad consumida de electricidad o gas natural, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la EDU o la NGDU. Si eligió un producto de electricidad de tarifa variable, la tarifa de la electricidad que se suministre de conformidad con este Contrato fluctuará, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la EDU. No hay un límite máximo para la tarifa. Si eligió un producto de gas natural de tarifa variable, la tarifa por el gas natural que se suministre de conformidad con este Contrato fluctuará, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta varios factores, incluidos, a título enunciativo pero no taxativo, las condiciones vigentes de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la NGDU. No hay un límite máximo para la tarifa. Si eligió un producto de electricidad o gas natural de tarifa fija (SmartBudget), la tarifa por la electricidad o el gas natural que se suministre de conformidad con este Contrato durante el Plazo inicial será _____________ por cada kWh de electricidad o ___________ por cada CCF de gas natural, más todo impuesto aplicable, y comenzará el primer día que IDT Energy le preste servicios y continuará en todas las facturas emitidas dentro de los 12 meses posteriores a dicha fecha. La tarifa de electricidad o gas natural, sea esta fija o variable, no incluye los cargos y las tasas de la EDU o la NGDU. Reembolsos y promociones especiales. Ocasionalmente, IDT Energy puede ofrecer un programa de reembolsos o promociones similares. Serán elegibles para recibir sus beneficios los clientes activos de IDT Energy, que estén al día con sus obligaciones con dicha empresa, al momento de la emisión del reembolso o la promoción. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad o gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente durante el plazo de este Contrato, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en la dirección de facturación, ya sea por carta a 520 Broad Street, Newark, NJ 07102 o llamando al Departamento de Atención al Cliente al 1-877-887-6866. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados. Opción de suministro verde. Si optó por un producto de electricidad de tarifa variable y la opción de suministro verde, su tarifa por la electricidad suministrada será la tarifa variable de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro verde, llame a IDT Energy al 1-877-887-6866. Si eligió un producto de tarifa fija (SmartBudget) con la opción de suministro verde, ya no se aplicará si la cuenta se renueva a una tarifa variable conforme a la Sección “6” de más adelante.
  4. FACTURACIÓN Y PAGO. Usualmente recibirá una factura cada mes, la cual será emitida por la EDU o la NGDU, o por IDT Energy sí así lo indican usted o la EDU o la NGDU. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la EDU o las normativas tarifarias de la NGDU si el emisor de la factura es la EDU o la NGDU. La EDU o la NGDU puede ofrecer una opción de facturación por presupuesto que incluya la parte de la factura de IDT Energy. El incumplimiento de los pagos por cargos de servicios públicos de electricidad o gas natural puede resultar en la desconexión del servicio, de conformidad con las normativas tarifarias de la EDU o la NGDU. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento veinticinco (25) días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley de Ohio. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la EDU o la NGDU. Las partes acuerdan que aceptarán, a los fines de contabilizar la electricidad o el gas natural entregados en virtud de este Contrato, la cantidad, la calidad y las medidas determinadas por la EDU o la NGDU. Se cobrará una tarifa de veinte dólares ($20) por los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la EDU, y la titularidad del gas se transferirá de IDT Energy a usted fuera del estado de Ohio. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá rembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad o gas natural, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. PLAZO; RENOVACIONES; RESCISIÓN; CARGOS POR CANCELACIÓN ANTICIPADA. Para el producto de tarifa variable, este Contrato regirá a partir de la fecha en que la EDU o la NGDU considere efectiva la inscripción del Cliente en IDT Energy, lo cual demorará aproximadamente de 15 a 45 días dependiendo de la próxima lectura de su medidor, y se renovará mensualmente con una tarifa variable, hasta que el Cliente o IDT Energy rescinda este Contrato mediante el envío a la otra parte de un aviso de rescisión con 30 días de anticipación. En el caso de que se realice dicho aviso, la EDU o la NGDU completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas. No se aplican cargos por cancelación anticipada de un contrato de tarifa variable. Para el producto de tarifa fija (SmartBudget), este Contrato regirá a partir de la fecha en que la EDU o la NGDU considere efectiva la inscripción del Cliente en IDT Energy, lo cual demorará aproximadamente de 15 a 45 días dependiendo de la próxima lectura de su medidor y continuará vigente durante los siguientes 12 ciclos de facturación (“Plazo inicial”). Al finalizar el Plazo inicial, este Contrato se renovará automáticamente por plazos de renovación sucesivos (cada uno llamado “Plazo de renovación”) sin necesidad de obtener el consentimiento explícito del Cliente. Si IDT Energy no desea ofrecerle al Cliente otro plan de tarifa fija luego del Plazo inicial (o cualquier Plazo de renovación siguiente), este Contrato se renovará, sin aviso, automática y mensualmente con una tarifa variable que fluctuará como se describe en la Sección “3” anterior. Si IDT Energy desea ofrecerle al Cliente otro plan de tarifa fija, entonces IDT Energy le avisará por escrito, con una anticipación de por lo menos 45 días, pero no más de 90 días, antes del vencimiento del Plazo inicial (o cualquier Plazo de renovación siguiente), respecto a la duración del próximo plazo, la tarifa fija que se aplicará durante el próximo plazo y cualquier otra modificación que se realice a los términos y condiciones del Contrato para el próximo plazo. Dichos cambios se aplicarán durante el próximo plazo, a menos que el Cliente deje sin efecto explícitamente el Contrato antes del vencimiento del plazo vigente. Si el Cliente rescinde este Contrato durante el Plazo inicial o si IDT Energy deja este Contrato sin efecto por incumplimiento del Cliente, el Cliente le pagará a IDT Energy, además de cualquier otro cargo aplicable, un cargo por cancelación anticipada, equivalente a $10.00 por cada mes restante en el Plazo inicial multiplicado por el Valor de RCE (como se define a continuación) de la cuenta. [El consumo relativo de las cuentas de energía se mide en equivalentes de cliente residencial (“RCE”). En el caso de la electricidad, un RCE representa un consumo anual de 10,000 kWh. En el caso del gas natural, un RCE representa un consumo anual de 1,000 termias. IDT Energy utiliza un RCE como la medida base de medida y asigna un “Valor de RCE” a la cuenta de cada cliente sobre la base del historial de consumo de la cuenta y otros factores relevantes]. Las partes reconocen y aceptan que es difícil evaluar los daños reales que IDT Energy sufrirá como consecuencia de la cancelación anticipada o el incumplimiento del Contrato por parte del Cliente, y que el cargo por cancelación anticipada aquí descrito constituye un cálculo razonable de dichos daños y representa daños líquidos y determinados, no una multa. IDT Energy puede rescindir este Contrato mediante aviso previo por escrito enviado al Cliente al menos catorce (14) días antes de la fecha de rescisión si el Cliente incumple el pago de una factura o cualquier otro arreglo de pago acordado. Este Contrato se rescindirá de manera automática, para las cuentas generadas por este Acuerdo, si (i) la ubicación del servicio requerido no recibe las prestaciones de parte de la EDU o la NGDU o (ii) IDT Energy devuelve las cuentas del Cliente a los servicios aplicables según las normativas tarifarias de la EDU o la NGDU (siempre y cuando IDT Energy tenga permitido hacerlo en virtud de los términos de este Contrato). Si el Cliente decide volver a la EDU o la NGDU, no se garantiza que las tarifas, términos y condiciones sean los mismos que se aplican a otros clientes que reciben servicios de la EDU o la NGDU. Si, a causa de cambios en las condiciones de mercado, IDT Energy desea reducir el precio que paga el Cliente por cada CCF de gas natural en virtud de este Contrato, puede hacerlo sin el consentimiento del Cliente, siempre y cuando no existan otras modificaciones en los términos y condiciones de este Contrato.
  7. CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8. LEY APLICABLE. Esto Contrato estará regido por las leyes del estado de Ohio y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  9. SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  10. DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo.
  11. FUERZA MAYOR. IDT Energy hará los esfuerzos comercialmente razonables para proporcionarle electricidad o gas natural en virtud del presente, pero no garantiza un suministro continuo de electricidad o gas natural al Cliente. Es posible que ciertas causas y eventos fuera del control de IDT Energy (“Eventos de fuerza mayor”) produzcan interrupciones en el servicio. IDT Energy no será responsable por las interrupciones causadas por un Evento de fuerza mayor ni por los daños y perjuicios provocados por los Eventos de fuerza mayor. Los Eventos de fuerza mayor incluyen hechos fortuitos, incendios, inundaciones, tormentas, actos de terrorismo, guerra, disturbios civiles, actos de cualquier autoridad gubernamental, accidentes, paros, problemas o controversias laborales, trabajo de mantenimiento requerido, incapacidad para acceder al sistema de la empresa de distribución local, incumplimiento por parte de la EDU o la NGDU (como un corte de energía en sus instalaciones eléctricas) o cualquier otra causa fuera del control de IDT Energy.
  12. LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección 6. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  13. INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad o el gas natural luego de su entrega a la residencia o sede comercial del Cliente, según corresponda.
  14. Resolución de controversias. El Cliente podrá contactarse directamente con IDT Energy para resolver una controversia relacionada con la facturación o un problema con el servicio. El Cliente e IDT Energy intentarán resolver la controversia o el problema de buena fe. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la EDU o la NGDU deben dirigirse a la EDU o la NGDU. Si la reclamación no se resuelve luego de contactarse con IDT Energy o con la EDU o NGDU o si quiere obtener información general acerca de los servicios públicos, los clientes de residencias o empresariales pueden contactarse con la Comisión de Servicios Públicos de OHIO (“PUCO”) para obtener asistencia llamando al 1-800-686-7826 (línea gratuita) de 8:00 a. m. a 5:00 p. m. durante los días de la semana o ingresando a http://www.puco.ohio.gov. Los clientes con deficiencias o dificultades en el habla o la audición pueden contactarse con la PUCO llamando al 7-1-1 (servicio de retransmisión de Ohio). El Consejo de Consumidores de Ohio (“OCC”) representa a los clientes residenciales de servicios públicos ante la PUCO. Puede contactarse con el OCC llamando al 1-877-742-5622 (línea gratuita) de 8:00 a. m. a 5:00 p. m. durante los días de la semana, o ingresando a http://pickocc.org.
  15. MODIFICACIÓN. IDT Energy puede agregar complementar o modificar las disposiciones de este Contrato luego de enviar un aviso por escrito al Cliente al menos 30 días antes de las modificaciones. El contrato modificado remplazará a cualquier contrato anterior existente entre el Cliente e IDT Energy. Una vez recibido el aviso por escrito establecido en esta Sección, el Cliente podrá rescindir este Contrato en cualquier momento antes del comienzo del siguiente ciclo de facturación mediante aviso por escrito a IDT Energy.
  16. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato, las normas y regulaciones emitidas por la EDU o la NGDU y la PUCO. La PUCO seguirá regulando las funciones de transmisión y distribución de la EDU o la NGDU. El servicio de electricidad solo puede ser desconectado por la EDU y únicamente en cumplimiento de las normas establecidas por la PUCO. El servicio de gas natural solo puede ser desconectado por la NGDU y únicamente en cumplimiento de las normas establecidas por la PUCO.
  17. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, NJ 07102. También puede comunicarse con IDT Energy llamando por teléfono al 1-877-887-6866 (línea gratuita) de 8:00 a. m. a 6:00 p. m. (hora del este), o enviando un correo electrónico a contactus@IDTenergy.com. Es responsabilidad del Cliente brindar a IDT Energy información de contacto actualizada, como número de teléfono y dirección de correo electrónico. El Cliente acepta recibir por correo electrónico todos los avisos, incluidos aquellos a los que se hace referencia en este Contrato.
  18. DERECHO DE RESCISIÓN. Recibirá un aviso de confirmación de parte de la EDU o la NGDU donde se confirma la transferencia de su servicio a IDT Energy. Servicio de electricidad. Podrá rescindir este Contrato, sin que se le apliquen multas por ello, dentro de los siete días hábiles a partir de la fecha del sello postal del aviso de confirmación enviado por la EDU. Para hacerlo deberá contactarse con la EDU. Servicio de gas natural. Podrá rescindir este Contrato, sin que se le apliquen multas por ello, dentro de los siete días hábiles a partir de la fecha del sello postal del aviso de confirmación enviado por la NGDU. Para hacerlo deberá contactarse con la NGDU. También podrá rescindir el Contrato llamando a IDT Energy al 1-877-887-6866 o enviando una carta a IDT Energy a 520 Broad Street, Newark, NJ 07102, donde declare su deseo de rescindir el Contrato en virtud de su derecho de rescisión dentro de los siete días.
  19. REUBICACIÓN. Si un cliente del servicio de electricidad se muda fuera de las áreas de servicio de IDT Energy o de la EDU, o a un área donde IDT Energy cobra un precio diferente, dicho cliente podrá rescindir este Contrato para las cuentas de electricidad, sin que se le apliquen multas por ello, mediante un aviso por escrito enviado 30 días antes a IDT Energy a 520 Broad Street, Newark, NJ 07102. Si un cliente del servicio de gas natural se muda fuera de las áreas de servicio de IDT Energy o de la NGDU, este Contrato se extinguirá de manera automática para las cuentas de gas.
  20. MODIFICACIONES EN LAS LEYES. Si, en alguna fecha futura, se produjera una modificación en cualquier ley, orden, norma, regulación o normativa tarifaria aprobada por el estado que impidiera o prohibiera a IDT Energy respetar las disposiciones de este Contrato, cualquiera de las partes podrá rescindirlo sin multas. Si en el futuro se produjeran modificaciones en cualquier ley, orden, norma, regulación o normativa tarifaria aprobada por el estado, y dichas modificaciones afectaran los costos de IDT Energy relativos a la compra de la electricidad o el gas natural necesarios para proporcionar el servicio, IDT Energy podrá proponer nuevas disposiciones al Cliente para introducir modificaciones en estas cláusulas. Si el Cliente acepta las nuevas disposiciones, este Contrato seguirá vigente pero estará sujeto a dichas disposiciones. Si el Cliente no acepta las nuevas disposiciones, cualquiera de las partes podrá rescindir el Contrato, sin multas.
  21. CONTRATO COMPLETO. Este Contrato, junto con los formularios de inscripción y anexos y cualquier grabación de audio de verificación de terceros, constituye el contrato completo entre las partes, y sustituye a cualquier otro arreglo o declaración entre las partes con respecto a los asuntos aquí tratados.
  22. TARIFAS POR CAMBIO DE EMPRESA PROVEEDORA. La EDU o la NGDU podrán cobrarle al Cliente tarifas por cambio de empresa proveedora.
  23. HISTORIAL DE PAGO DEL CLIENTE. El Cliente tiene derecho a solicitar, a la empresa minorista competitiva proveedora de electricidad o gas natural, su historial de pago correspondiente a períodos de hasta veinticuatro meses; podrá efectuar dicha solicitud sin cargo dos veces en un período de doce meses.
  24. INFORMACIÓN AMBIENTAL. Podrá encontrar información acerca de las características ambientales y la combinación aproximada de recursos de generación de los suministros de energía de IDT Energy en https://IDTenergy.com/faq/terms-and-conditions.

OH Dual Commodity Variable & Fixed with NO ETF Terms & Conditions (EN)

IDT ENERGY, LLC – Ohio Terms and Conditions – V.02092017 – NO ETF
IDT ENERGY, LLC – Ohio Terms and Conditions – V.02092017

  1. AGREEMENT TO SELL AND PURCHASE ENERGY. IDT Energy, Inc. (“IDT Energy”) will provide competitive retail electric service and/or competitive
    retail natural gas service to you and agrees to sell, and you (also referred to herein as “Customer”), agree to purchase and accept, the quantity of electricity
    and/or natural gas necessary to meet your requirements, as estimated by IDT Energy based upon consumption data obtained by IDT Energy or the delivery schedule of the electric distribution utility (“EDU”) or natural gas distribution utility (“NGDU”), subject to the terms and conditions contained herein (this “Agreement”). IDT Energy is not affiliated with, and does not represent, the EDU or NGDU.
  2. INFORMATION RELEASE AUTHORIZATION. Customer hereby authorizes the EDU and/or NGDU to release to IDT Energy, and authorizes IDT Energy
    to obtain from the EDU and/or NGDU and review, detailed information regarding Customer’s account including, but not limited to: account number; meter number; consumption history; billing determinants; payment history; credit information; public assistance status; and participation in utility low income discount programs. This information may be used by IDT Energy to determine whether it will commence and/or continue to provide energy supply service toCustomer. Customer’s execution of this Agreement shall constitute authorization for the release of this information to IDT Energy. This authorization will remain in effect during the Initial Term of this Agreement and any renewal thereof. Customer may rescind this authorization at any time by providing written notice thereof to IDT Energy or calling IDT Energy at 1-877-887-6866. IDT Energy reserves the right to cancel this Agreement in the event Customer rescinds the authorization. IDT Energy is prohibited from disclosing Customer’s social security number and/or account number(s) without Customer’s consent except for IDT Energy’s
    own collections and credit reporting, participation in programs funded by the universal service fund, or assigning a Customer contract to another competitive retail provider.
  3. PRICE. For each monthly billing cycle, the price for the electricity and/or natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the agreed-upon variable or fixed rate for the electricity and/or natural gas, by (ii) the amount of electricity and/or natural gas consumed, as determined by the EDU/NGDU’s actual or estimated meter reads. If you have chosen a Variable Rate electric product, the rate for the electricity supplied pursuant to this Agreement will fluctuate at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the PJM wholesale electricity market, the cost of obtaining electricity from all sources, capacity costs, settlement costs, costs of ancillary services, hedging costs, balancing costs, line loss costs, costs to comply with any applicable Renewable Portfolio Standards, IDT Energy’s expenses and margins, and all applicable taxes, fees, or assessments. The rate may be higher or lower than the EDU’s rate in any particular month. There is no cap on the rate. If you have chosen a Variable Rate natural gas product, the rate for the natural gas supplied pursuant to this Agreement will fluctuate at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The rate may be higher or lower than the NGDU’s rate in any particular month. There is no cap on the rate. If you have chosen a Fixed Rate (SmartBudget) electric or natural gas product, the rate for the electricity and/or natural gas supplied pursuant to this Agreement during the Initial Term will be _____________ per kwh for electric and/or ___________ per ccf for natural gas, plus all applicable taxes, starting with your first date of service with IDT Energy and continuing for all bills issued within 12 months of that date. Your rate for electricity and/or natural gas, whether a variable rate or fixed rate, does not include the EDU’s and/or NGDU’s charges and fees. Rebates and Special Promotions: From time-to-time IDT Energy may offer a rebate program or other similar promotion. Customer must be an active customer of IDT Energy, in good standing, at the time the rebate or other promotion is to be issued in order to be eligible to receive it. All rebate amounts advertised and presented to customers are estimates based upon prior electric or natural gas usage. Actual rebate amounts will be based on Customer’s actual usage over the term of this Agreement, which may vary from any estimate provided. IDT Energy will send any rebate or promotion payment to Customer at the address given to IDT Energy at the time of enrollment. It is the responsibility of Customer to notify IDT Energy of any changes to Customer’s billing address either by writing to IDT Energy at: 520 Broad Street, Newark, NJ 07102 or by calling IDT Energy’s Customer Service Department at 1-877-887-6866. IDT Energy will send all rebates and promotional payments via the US Postal Service and is not responsible for invalid addresses or undelivered items. Green Supply Option: If you have chosen a Variable Rate electric product and the Green Supply Option, your rate for the electricity supplied will be IDT Energy’s variable rate plus an “adder” of up to 3 cents per kWh. If you wish to cancel the Green Supply Option please call IDT Energy at 1-877-887-6866. If you have chosen a Fixed Rate (SmartBudget) product with the Green Supply Option, the Option will no longer apply if the account renews on a variable rate pursuant to Section “6” below.
  4. BILLING AND PAYMENT. You will normally receive one bill each month issued by your EDU or NGDU, or by IDT Energy if directed by you or the EDU or NGDU. Unless otherwise provided herein, payment terms are governed by the terms of the EDU or NGDU’s tariff if the EDU or NGDU issues the bill. The EDU or NGDU may offer a budget-billing option which may include IDT Energy’s portion of the bill. Failure to pay for electric or natural gas utility charges may result in Customer’ service being disconnected in accordance with the EDU or NGDU’s tariff. If IDT Energy issues the bill, payment of the full amount billed is due twenty-five (25) days after the date the bill is mailed. Late payments or partial payment balances will be subject to collection fees and/or reasonable attorneys’ fees and court costs, as allowed by law. All accounts, which are overdue, may be referred to a collection agency consistent with Ohio law. Your bill will be based on scheduled meter readings and/or estimates provided by the EDU or NGDU. The parties agree to accept, for purposes of accounting for electricity and/or natural gas delivered under this Agreement, the quantity, quality, and measurement determined by the EDU or NGDU. A twenty-dollar ($20) fee will be charged for returned checks.
  5. TITLE AND TAXES. Under this Agreement, title to the electricity shall pass from IDT Energy to you prior to delivery to the EDU and title to gas shall pass from IDT Energy to you outside the State of Ohio. Our price does not include any sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. You shall reimburse IDT Energy for sales or other taxes, however designated, imposed with respect to the sale or transportation of electricity or natural gas unless, prior to execution of this Agreement, you have given us a valid tax exemption certificate(s).
  6. TERM; RENEWALS; TERMINATION. For the Variable Rate product, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the EDU or NGDU, which shall be in approximately 15-45 days depending on your next meter reading and shall continue on a month-to-month basis with a variable rate until either Customer or IDT Energy cancels or terminates this Agreement by providing 30 days’ notice of termination to the other party. In the event such notice is given, the EDU or NGDU will complete the termination on the next available date in accordance with its rules. For the Fixed Rate (SmartBudget) product, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the EDU or NGDU, which shall be in approximately 15-45 days, depending on your next meter reading, and shall continue for 12 monthly billing cycles thereafter (“Initial Term”). Upon expiration of the Initial Term, this Agreement shall automatically renew for successive renewal terms (each, a “Renewal Term”) without the need for Customer’s affirmative consent. If IDT Energy does not wish to offer Customer another fixed rate plan following the Initial Term (or any subsequent Renewal Term), then this Agreement will automatically renew, without notice, on a month-to-month basis with a variable rate that will fluctuate as described in Section “3” above. If IDT Energy does wish to offer Customer another fixed rate plan, then IDT Energy will notify Customer in writing, at least 45, but not more than 90, days prior to the expiration of the Initial Term (or any subsequent Renewal Term), of the length of the next Term, the fixed rate that will apply during the next Term, and any other changes that will be made to the terms and conditions of the Agreement for the next Term. These changes will apply during the next Term unless Customer affirmatively terminates the Agreement prior to expiration of the then current Term. IDT Energy may terminate this Agreement with at least fourteen (14) calendar days’ written notice should Customer fail to pay a bill or fail to meet any agreed-upon payment arrangements. This Agreement will automatically terminate, with respect to the effected accounts(s), if (i) the requested service location is not serviced by the EDU or NGDU, or (ii) IDT Energy returns Customer’s account(s) to the EDU or NGDU’s applicable tariff service (provided that IDT Energy is permitted to return the account(s) under the terms of this Agreement).If Customer chooses to switch back to the EDU or NGDU, Customer may or may not be served under the same rates, terms and conditions that apply to other customers served by the EDU or NGDU. If, due to a change in market conditions, IDT Energy wishes to lower a natural gas customer’s price per Ccf under this Agreement, it may do so without Customer’s consent provided there are no other changes to the terms and conditions of this Agreement.
  7. ASSIGNMENT. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  8. CHOICE OF LAW. This Agreement shall be construed in accordance with and be governed by the laws of the State of Ohio without regard to the conflicts of law provisions thereof.
  9. NO WARRANTIES. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT ENERGY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE.
  10. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  11. FORCE MAJEURE. IDT Energy will make commercially reasonable efforts to provide electricity and/or natural gas hereunder but does not guarantee a continuous supply of electricity and/or natural gas to Customer. Certain causes and events out of the control of IDT Energy (“Force Majeure Events”) may result in interruptions in service. IDT Energy will not be liable for any interruptions caused by a Force Majeure Event, and IDT Energy is not and shall not be liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility
    system, non-performance by the EDU or NGDU (including, but not limited to, a facility outage on its electric facilities), or any other cause beyond IDT Energy’s control.
  12. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in section 6. IDT Energy’s liability for other claims arising in connection with any service or this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by Customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  13. INDEMNIFICATION. Customer is responsible for and will indemnify IDT Energy against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity and/or natural gas after its delivery to the Customer’s residence or place of business, as applicable.
  14. DISPUTE RESOLUTION. Customer may contact IDT Energy directly to resolve a billing dispute or service problem. Customer and IDT Energy shall try in good faith to resolve any such dispute or problem. All disputes regarding transmission, distribution, power outages, and bills from the EDU or NGDU should be directed to the EDU or NGDU. If your complaint is not resolved after you have contacted IDT Energy and/or your EDU or NGDU, or for general utility information, residential and business customers may contact the Public Utilities Commission of Ohio (PUCO) for assistance at 1.800.686.7826 (toll-free) from 8:00 am to 5:00 pm weekdays or at http://www.puco.ohio.gov. Hearing or speech impaired customer may contact the PUCO via 7-1-1 (Ohio relay
    service).The Ohio Consumers’ Counsel (OCC) represents residential utility customer in matters before the PUCO. The OCC can be contacted at 1.877.742.5622 (toll-free) from 8:00 am to 5:00 pm weekdays, or at http://pickocc.org.
  15. MODIFICATION. IDT Energy may supplement, modify, or amend the terms of this Agreement upon at least 30 days’ prior written notice to Customer. Such amended Agreement will supersede any previous agreement between Customer and IDT Energy. Upon receipt of written notice pursuant to this Section, Customer may cancel this Agreement at any time prior to the commencement of the next billing cycle by providing written notice to IDT Energy.
  16. PROTECTION OF CUSTOMER RIGHTS. IDT Energy hereby provides notice that its services are governed by the terms of this Agreement, the rules and regulations issued by the EDU and/or NGDU and the PUCO. Your EDU and/or NGDU’s transmission and distribution functions will continue to be regulated by the PUCO. Electric service may be disconnected only by the EDU and only in compliance with rules set by the PUCO. Natural Gas service may be disconnected only by the NGDU and only in compliance with rules set by the PUCO.
  17. CONTACT INFORMATION. Any questions regarding these terms and conditions or your service with IDT Energy should be directed to us in writing at IDT Energy, Inc., 520 Broad Street, Newark, NJ 07102. IDT Energy may also be contacted by telephone (toll-free) at 1-877-887-6866 between the hours of 8:00 am and 6:00 pm Eastern time, or by e-mail at contactus@IDTenergy.com. Customer shall be responsible for providing IDT Energy with up-to-date contact information, including telephone number and email address. Customer agrees to receive all notices, including those referenced in this Agreement, by email.
  18. RIGHT OF RESCISSION. You will be receiving a confirmation notice from your EDU and/or NGDU confirming the transfer of your service to IDT Energy. For electric service, you may rescind this Agreement, without penalty, within seven calendar days of the postmark date on the EDU’s confirmation notice, by contacting the EDU. For natural gas service, you may rescind this Agreement, without penalty, within seven business days of the postmark date on the NGDU’s confirmation notice, by contacting the NGDU. You may also rescind by calling IDT Energy at 1-877-887-6866 or by writing to IDT Energy at 520 Broad Street, Newark, NJ 07102 and stating that you wish to rescind under the seven-day Right of Rescission.
  19. RELOCATION. If an electric customer relocates outside of IDT Energy’s service area, or outside the EDU’s service area, or into an area where IDT Energy charges a different price, he/she may terminate this Agreement with respect to the electric account(s), without penalty, upon 30 days’ written notice to IDT Energy at 520 Broad Street, Newark, NJ 07102. If a natural gas customer relocates outside of IDT Energy’s service area, or outside the NGDU’s service area, this Agreement will automatically terminate with respect to the gas account(s).
  20. CHANGE IN LAW. If at some future date there is a change in any law, order, rule, regulation, or state-approved tariff whereby IDT Energy is prevented or prohibited from carrying out the terms of this Agreement, then this Agreement may be terminated by either party without penalty. If at some future date there is a change in any law, order, rule, regulation or state-approved tariff affecting IDT Energy’s costs to purchase electricity and/or natural gas required to provide service, then, IDT Energy may revise this Agreement by proposing new terms to Customer. If Customer affirmatively consents to the new terms, this Agreement will remain in place subject to the new terms. If Customer does not consent to the new terms, either party may terminate this Agreement without
    penalty.
  21. ENTIRE AGREEMENT. This Agreement, together with any enrollment forms and attachments and any third-party verification audio recording, sets forth the entire agreement between the parties and any other understandings or representations by and between the parties with respect to the matters addressed herein are superseded by this Agreement.
  22. SWITCHING FEES. The EDU and/or the NGDU may charge switching fees to Customer.
  23. CUSTOMER PAYMENT HISTORY. Customer has the right to request from the CRES/CRNG provider, twice within a twelve-month period, up to twenty four months of Customer’s payment history without charge.
  24. ENVIRONMENTAL DISCLOSURE. Information regarding the approximate generation resource mix and environmental characteristics of IDT Energy’s power supplies can be found at https://IDTenergy.com/faq/terms-and-conditions/.

OH Dual Commodity Variable & Fixed with NO ETF Terms & Conditions (SP)

IDT ENERGY, LLC – Términos y condiciones para Ohio – V.02092017

  1. CONTRATO DE COMPRA Y VENTA DE ENERGÍA. IDT Energy, Inc. (“IDT Energy”) proporcionará servicios minoristas de electricidad o de gas natural competitivos y se compromete a vender la cantidad de electricidad o gas natural necesaria para satisfacer sus necesidades, según lo estimado por IDT Energy sobre la base de los datos de consumo obtenidos por IDT Energy o el cronograma de entrega de la empresa de servicios de distribución de electricidad (“EDU”) o de la empresa de servicios de distribución de gas natural (“NGDU”), y usted (“Cliente”) se compromete a comprar y aceptar dicha cantidad de electricidad o gas natural, de conformidad con los términos y condiciones del presente (este “Contrato”). IDT Energy no está afiliada a la EDU ni la NGDU, ni las representa.
  2. AUTORIZACIÓN PARA DIVULGACIÓN DE INFORMACIÓN. Por el presente, el Cliente autoriza a la EDU o la NGDU a divulgar a IDT Energy información detallada respecto a la cuenta del Cliente, como, número de cuenta, número de medidor, historial de consumo, factores determinantes de facturación, historial de pago, información crediticia, condición de recepción de asistencia pública y participación en programas de descuentos en empresas de servicios públicos para personas con bajos ingresos, entre otros; asimismo, el Cliente autoriza a IDT Energy a obtener la información de la EDU o la NGDU y a analizar dicha información. IDT Energy puede utilizar esta información para determinar si comenzará a proporcionar servicios de suministro de energía al Cliente o si continuará haciéndolo. La suscripción de este Contrato por parte del Cliente constituirá la autorización de aquel para divulgar esta información a IDT Energy. Esta autorización tendrá vigencia durante el Plazo inicial de este Contrato y cualquier renovación posterior. El Cliente puede rescindir esta autorización en cualquier momento enviando un aviso por escrito al respecto a IDT Energy o llamando a IDT Energy al 1-877-887-6866. IDT Energy se reserva el derecho a rescindir este Contrato en el caso de que el Cliente anule la autorización.
    Se prohíbe a IDT Energy divulgar el número de seguro social y los números de cuenta del Cliente sin el consentimiento del Cliente, a menos que sea para las cobranzas y los informes crediticios realizados por IDT Energy, la participación en programas financiados por el fondo de servicio universal y la cesión del Contrato del Cliente a otra empresa minorista competitiva.
  3.  PRECIO. Para cada ciclo de facturación mensual, el precio de la electricidad o el gas natural suministrados en virtud de este Contrato se calculará multiplicando (i) la tarifa fija o variable acordada para la electricidad o el gas natural por (ii) la cantidad consumida de electricidad o gas natural, según lo determinado por las lecturas reales del medidor o el cálculo estimado realizados por la EDU o la NGDU. Si eligió un producto de electricidad de tarifa variable, la tarifa de la electricidad que se suministre de conformidad con este Contrato fluctuará, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta diversos factores, incluidos, entre otros, las condiciones vigentes del mercado de electricidad al por mayor de PJM, el costo de obtención de electricidad de todas las fuentes, los costos de capacidad, los costos de liquidación, los costos de servicios auxiliares, los costos de cobertura, los costos de compensación, los costos por pérdida en la transmisión, los costos asociados con el cumplimiento de cualquier norma de cartera de energía renovable, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la EDU. No hay un límite máximo para la tarifa. Si eligió un producto de gas natural de tarifa variable, la tarifa por el gas natural que se suministre de conformidad con este Contrato fluctuará, a la entera discreción de IDT Energy. Al establecer las tarifas, IDT Energy tendrá en cuenta varios factores, incluidos, a título enunciativo pero no taxativo, las condiciones vigentes de la Bolsa Mercantil de Nueva York (“NYMEX”), el costo mayorista del gas natural, los costos por capacidad, los costos de almacenamiento, los costos de compensación, los costos de transporte del gas hasta el punto de entrega, los gastos y márgenes de IDT Energy, y todos los impuestos, tasas o contribuciones tributarias aplicables. En cualquier mes, la tarifa puede ser superior o inferior a la tarifa de la NGDU. No hay un límite máximo para la tarifa. Si eligió un producto de electricidad o gas natural de tarifa fija (SmartBudget), la tarifa por la electricidad o el gas natural que se suministre de conformidad con este Contrato durante el Plazo inicial será _____________ por cada kWh de electricidad o ___________ por cada CCF de gas natural, más todo impuesto aplicable, y comenzará el primer día que IDT Energy le preste servicios y continuará en todas las facturas emitidas dentro de los 12 meses posteriores a dicha fecha. La tarifa de electricidad o gas natural, sea esta fija o variable, no incluye los cargos y las tasas de la EDU o la NGDU. Reembolsos y promociones especiales. Ocasionalmente, IDT Energy puede ofrecer un programa de reembolsos o promociones similares. Serán elegibles para recibir sus beneficios los clientes activos de IDT Energy, que estén al día con sus obligaciones con dicha empresa, al momento de la emisión del reembolso o la promoción. Todos los montos de los reembolsos que se publicitan y presentan a los clientes son cálculos basados en el consumo anterior de electricidad o gas natural. Los montos reales de los reembolsos se basarán en el consumo real del Cliente durante el plazo de este Contrato, que puede variar del cálculo proporcionado. IDT Energy enviará al Cliente el pago del reembolso o la promoción a la dirección proporcionada a IDT Energy al momento de la inscripción. Es responsabilidad del Cliente avisar a IDT Energy sobre cualquier cambio en la dirección de facturación, ya sea por carta a 520 Broad Street, Newark, NJ 07102 o llamando al Departamento de Atención al Cliente al 1-877-887-6866. IDT Energy enviará todos los pagos de reembolsos o promociones por medio del Servicio Postal de EE. UU. y no asumirá ninguna responsabilidad por direcciones no válidas o artículos no entregados. Opción de suministro verde. Si optó por un producto de electricidad de tarifa variable y la opción de suministro verde, su tarifa por la electricidad suministrada será la tarifa variable de IDT Energy más un “adicional” de hasta 3 centavos por kWh. Si desea cancelar la opción de suministro verde, llame a IDT Energy al 1-877-887-6866. Si eligió un producto de tarifa fija (SmartBudget) con la opción de suministro verde, ya no se aplicará si la cuenta se renueva a una tarifa variable conforme a la Sección “6” de más adelante.
  4. FACTURACIÓN Y PAGO. Usualmente recibirá una factura cada mes, la cual será emitida por la EDU o la NGDU, o por IDT Energy sí así lo indican usted o la EDU o la NGDU. Excepto disposición contraria en el presente, los términos relativos a los pagos se rigen por los términos de la EDU o las normativas tarifarias de la NGDU si el emisor de la factura es la EDU o la NGDU. La EDU o la NGDU puede ofrecer una opción de facturación por presupuesto que incluya la parte de la factura de IDT Energy. El incumplimiento de los pagos por cargos de servicios públicos de electricidad o gas natural puede resultar en la desconexión del servicio, de conformidad con las normativas tarifarias de la EDU o la NGDU. Si IDT Energy emite la factura, el pago del monto total facturado tiene vencimiento veinticinco (25) días después de la fecha de envío de la factura. Los pagos atrasados o los saldos de pagos parciales estarán sujetos a cargos por cobro o costas y honorarios legales razonables, según lo permita la ley. Todas las cuentas impagas pueden derivarse a una agencia de cobro, de acuerdo con la ley de Ohio. Su factura se basará en las lecturas del medidor programadas o en los cálculos proporcionados por la EDU o la NGDU. Las partes acuerdan que aceptarán, a los fines de contabilizar la electricidad o el gas natural entregados en virtud de este Contrato, la cantidad, la calidad y las medidas determinadas por la EDU o la NGDU. Se cobrará una tarifa de veinte dólares ($20) por los cheques devueltos.
  5. TITULARIDAD DEL SERVICIO E IMPUESTOS. En virtud de este Contrato, la titularidad de la electricidad se transferirá de IDT Energy a usted antes de que se la entregue a la EDU, y la titularidad del gas se transferirá de IDT Energy a usted fuera del estado de Ohio. Nuestro precio no incluye los impuestos a las ventas que puedan aplicarse, y estos impuestos suelen aparecer como un concepto separado en la factura. Usted deberá rembolsar a IDT Energy los impuestos a las ventas o de otro tipo, sin importar la denominación que tengan, que se apliquen por la venta o el transporte de electricidad o gas natural, a menos que, antes de la firma de este Contrato, usted nos haya proporcionado algún certificado válido de exención impositiva.
  6. PLAZO; RENOVACIONES; RESCISIÓN. Para el producto de tarifa variable, este Contrato regirá a partir de la fecha en que la EDU o la NGDU considere efectiva la inscripción del Cliente en IDT Energy, lo cual demorará aproximadamente de 15 a 45 días dependiendo de la próxima lectura de su medidor, y se renovará mensualmente con una tarifa variable, hasta que el Cliente o IDT Energy rescinda este Contrato mediante el envío a la otra parte de un aviso de rescisión con 30 días de anticipación. En el caso de que se realice dicho aviso, la EDU o la NGDU completará la rescisión en la próxima fecha disponible, de conformidad con sus reglas.
    IDT Energy puede rescindir este Contrato mediante aviso previo por escrito enviado al Cliente al menos catorce (14) días antes de la fecha de rescisión si el Cliente incumple el pago de una factura o cualquier otro arreglo de pago acordado. Este Contrato se rescindirá de manera automática, para las cuentas generadas por este Acuerdo, si (i) la ubicación del servicio requerido no recibe las prestaciones de parte de la EDU o la NGDU o (ii) IDT Energy devuelve las cuentas del Cliente a los servicios aplicables según las normativas tarifarias de la EDU o la NGDU (siempre y cuando IDT Energy tenga permitido hacerlo en virtud de los términos de este Contrato). Si el Cliente decide volver a la EDU o la NGDU, no se garantiza que las tarifas, términos y condiciones sean los mismos que se aplican a otros clientes que reciben servicios de la EDU o la NGDU. Si, a causa de cambios en las condiciones de mercado, IDT Energy desea reducir el precio que paga el Cliente por cada CCF de gas natural en virtud de este Contrato, puede hacerlo sin el consentimiento del Cliente, siempre y cuando no existan otras modificaciones en los términos y condiciones de este Contrato.
    Para el producto de tarifa fija (SmartBudget), este Contrato regirá a partir de la fecha en que la EDU o la NGDU considere efectiva la inscripción del Cliente en IDT Energy, lo cual demorará aproximadamente de 15 a 45 días dependiendo de la próxima lectura de su medidor y continuará vigente durante los siguientes 12 ciclos de facturación (“Plazo inicial”). Al finalizar el Plazo inicial, este Contrato se renovará automáticamente por plazos de renovación sucesivos (cada uno llamado “Plazo de renovación”) sin necesidad de obtener el consentimiento explícito del Cliente. Si IDT Energy no desea ofrecerle al Cliente otro plan de tarifa fija luego del Plazo inicial (o cualquier Plazo de renovación siguiente), este Contrato se renovará, sin aviso, automática y mensualmente con una tarifa variable que fluctuará como se describe en la Sección “3” anterior. Si IDT Energy desea ofrecerle al Cliente otro plan de tarifa fija, entonces IDT Energy le avisará por escrito, con una anticipación de por lo menos 45 días, pero no más de 90 días, antes del vencimiento del Plazo inicial (o cualquier Plazo de renovación siguiente), respecto a la duración del próximo plazo, la tarifa fija que se aplicará durante el próximo plazo y cualquier otra modificación que se realice a los términos y condiciones del Contrato para el próximo plazo. Dichos cambios se aplicarán durante el próximo plazo, a menos que el Cliente deje sin efecto explícitamente el Contrato antes del vencimiento del plazo vigente.
  7.  CESIÓN. IDT Energy podrá ceder o transferir los derechos y obligaciones que le corresponden en virtud de este Contrato luego de informarle sobre esa cesión o transferencia por escrito. Usted no podrá ceder ni transferir los derechos y las obligaciones que le corresponden conforme este Contrato.
  8.  LEY APLICABLE. Esto Contrato estará regido por las leyes del estado de Ohio y se interpretará de acuerdo con dichas leyes, independientemente de las discrepancias que existieran entre las disposiciones de la ley.
  9.  SIN GARANTÍAS. El Cliente reconoce y acepta que este Contrato no otorga ni pretende generar garantías, obligaciones o recursos, ya sean expresos, implícitos o contemplados por la ley, excepto aquellos establecidos expresamente en el presente. Además, IDT Energy específicamente niega cualquier otra garantía, expresa o implícita, incluida la garantía de comercialización o idoneidad para un fin o uso determinados.
  10.  DIVISIBILIDAD. Si cualquier parte del presente Contrato fuera declarada nula por cualquier motivo, la validez de las demás disposiciones del Contrato no se verá afectada, ya que seguirán teniendo plena vigencia como si la parte declarada nula no hubiera sido incluida en el Contrato al momento de suscribirlo.
  11.  FUERZA MAYOR. IDT Energy hará los esfuerzos comercialmente razonables para proporcionarle electricidad o gas natural en virtud del presente, pero no garantiza un suministro continuo de electricidad o gas natural al Cliente. Es posible que ciertas causas y eventos fuera del control de IDT Energy (“Eventos de fuerza mayor”) produzcan interrupciones en el servicio. IDT Energy no será responsable por las interrupciones causadas por un Evento de fuerza mayor ni por los daños y perjuicios provocados por los Eventos de fuerza mayor. Los Eventos de fuerza mayor incluyen hechos fortuitos, incendios, inundaciones, tormentas, actos de terrorismo, guerra, disturbios civiles, actos de cualquier autoridad gubernamental, accidentes, paros, problemas o controversias laborales, trabajo de mantenimiento requerido, incapacidad para acceder al sistema de la empresa de distribución local, incumplimiento por parte de la EDU o la NGDU (como un corte de energía en sus instalaciones eléctricas) o cualquier otra causa fuera del control de IDT Energy.
  12.  LIMITACIÓN DE RESPONSABILIDAD. En ningún caso IDT Energy o el Cliente serán responsables para con el otro o ante terceros por daños indirectos, incidentales, emergentes, punitivos, derivados o especiales, incluidos, entre otros, daños por lucro cesante o pérdida de ventajas, ahorros o ingresos de cualquier tipo, o por incrementos en los costos de operación, independientemente de que IDT Energy o el Cliente hayan sido informados de la posibilidad de que se produjeran dichos daños. La responsabilidad de IDT Energy y los recursos exclusivos del Cliente contra IDT Energy por cualquier daño producido por corte, defecto o falla del servicio serán los indicados en las disposiciones de rescisión establecidas anteriormente en la Sección 6. La responsabilidad de IDT Energy por las demás reclamaciones relativas a cualquier servicio o a este Contrato, cuando no se encuentre limitada por otra disposición del presente, se limitará a los daños directos comprobados que no excedan, por reclamación (o el total de reclamaciones durante cualquier período de 12 meses), el total neto de los pagos realizados por el Cliente por el servicio aplicable durante los 12 meses anteriores al mes en que se produjo el daño.
  13.  INDEMNIZACIÓN. El Cliente indemnizará a IDT Energy por cualquier responsabilidad que surja del incumplimiento de este Contrato por parte del Cliente y por los daños o las lesiones producidos por la electricidad o el gas natural luego de su entrega a la residencia o sede comercial del Cliente, según corresponda.
  14.  Resolución de controversias. El Cliente podrá contactarse directamente con IDT Energy para resolver una controversia relacionada con la facturación o un problema con el servicio. El Cliente e IDT Energy intentarán resolver la controversia o el problema de buena fe. Todas las controversias respecto a la transmisión, la distribución, los cortes de energía y las facturas de la EDU o la NGDU deben dirigirse a la EDU o la NGDU. Si la reclamación no se resuelve luego de contactarse con IDT Energy o con la EDU o NGDU o si quiere obtener información general acerca de los servicios públicos, los clientes de residencias o empresariales pueden contactarse con la Comisión de Servicios Públicos de OHIO (“PUCO”) para obtener asistencia llamando al 1-800-686-7826 (línea gratuita) de 8:00 a. m. a 5:00 p. m. durante los días de la semana o ingresando a http://www.puco.ohio.gov. Los clientes con deficiencias o dificultades en el habla o la audición pueden contactarse con la PUCO llamando al 7-1-1 (servicio de retransmisión de Ohio). El Consejo de Consumidores de Ohio (“OCC”) representa a los clientes residenciales de servicios públicos ante la PUCO. Puede contactarse con el OCC llamando al 1-877-742-5622 (línea gratuita) de 8:00 a. m. a 5:00 p. m. durante los días de la semana, o ingresando a http://pickocc.org.
  15.  MODIFICACIÓN. IDT Energy puede agregar complementar o modificar las disposiciones de este Contrato luego de enviar un aviso por escrito al Cliente al menos 30 días antes de las modificaciones. El contrato modificado remplazará a cualquier contrato anterior existente entre el Cliente e IDT Energy. Una vez recibido el aviso por escrito establecido en esta Sección, el Cliente podrá rescindir este Contrato en cualquier momento antes del comienzo del siguiente ciclo de facturación mediante aviso por escrito a IDT Energy.
  16. PROTECCIÓN DE LOS DERECHOS DEL CLIENTE. IDT Energy por el presente deja constancia de que sus servicios se rigen por los términos de este Contrato, las normas y regulaciones emitidas por la EDU o la NGDU y la PUCO. La PUCO seguirá regulando las funciones de transmisión y distribución de la EDU o la NGDU. El servicio de electricidad solo puede ser desconectado por la EDU y únicamente en cumplimiento de las normas establecidas por la PUCO. El servicio de gas natural solo puede ser desconectado por la NGDU y únicamente en cumplimiento de las normas establecidas por la PUCO.
  17. INFORMACIÓN DE CONTACTO. Si tiene preguntas acerca de estos términos y condiciones o el servicio que contrató de IDT Energy, debe enviarlas por escrito a IDT Energy, Inc., 520 Broad Street, Newark, NJ 07102. También puede comunicarse con IDT Energy llamando por teléfono al 1-877-887-6866 (línea gratuita) de 8:00 a. m. a 6:00 p. m. (hora del este), o enviando un correo electrónico a contactus@IDTenergy.com. Es responsabilidad del Cliente brindar a IDT Energy información de contacto actualizada, como número de teléfono y dirección de correo electrónico. El Cliente acepta recibir por correo electrónico todos los avisos, incluidos aquellos a los que se hace referencia en este Contrato.
  18. DERECHO DE RESCISIÓN. Recibirá un aviso de confirmación de parte de la EDU o la NGDU donde se confirma la transferencia de su servicio a IDT Energy. Servicio de electricidad. Podrá rescindir este Contrato, sin que se le apliquen multas por ello, dentro de los siete días hábiles a partir de la fecha del sello postal del aviso de confirmación enviado por la EDU. Para hacerlo deberá contactarse con la EDU. Servicio de gas natural. Podrá rescindir este Contrato, sin que se le apliquen multas por ello, dentro de los siete días hábiles a partir de la fecha del sello postal del aviso de confirmación enviado por la NGDU. Para hacerlo deberá contactarse con la NGDU. También podrá rescindir el Contrato llamando a IDT Energy al 1-877-887-6866 o enviando una carta a IDT Energy a 520 Broad Street, Newark, NJ 07102, donde declare su deseo de rescindir el Contrato en virtud de su derecho de rescisión dentro de los siete días.
  19. REUBICACIÓN. Si un cliente del servicio de electricidad se muda fuera de las áreas de servicio de IDT Energy o de la EDU, o a un área donde IDT Energy cobra un precio diferente, dicho cliente podrá rescindir este Contrato para las cuentas de electricidad, sin que se le apliquen multas por ello, mediante un aviso por escrito enviado 30 días antes a IDT Energy a 520 Broad Street, Newark, NJ 07102. Si un cliente del servicio de gas natural se muda fuera de las áreas de servicio de IDT Energy o de la NGDU, este Contrato se extinguirá de manera automática para las cuentas de gas.
  20. MODIFICACIONES EN LAS LEYES. Si, en alguna fecha futura, se produjera una modificación en cualquier ley, orden, norma, regulación o normativa tarifaria aprobada por el estado que impidiera o prohibiera a IDT Energy respetar las disposiciones de este Contrato, cualquiera de las partes podrá rescindirlo sin multas. Si en el futuro se produjeran modificaciones en cualquier ley, orden, norma, regulación o normativa tarifaria aprobada por el estado, y dichas modificaciones afectaran los costos de IDT Energy relativos a la compra de la electricidad o el gas natural necesarios para proporcionar el servicio, IDT Energy podrá proponer nuevas disposiciones al Cliente para introducir modificaciones en estas cláusulas. Si el Cliente acepta las nuevas disposiciones, este Contrato seguirá vigente pero estará sujeto a dichas disposiciones. Si el Cliente no acepta las nuevas disposiciones, cualquiera de las partes podrá rescindir el Contrato, sin multas.
  21. CONTRATO COMPLETO. Este Contrato, junto con los formularios de inscripción y anexos y cualquier grabación de audio de verificación de terceros, constituye el contrato completo entre las partes, y sustituye a cualquier otro arreglo o declaración entre las partes con respecto a los asuntos aquí tratados.
  22. TARIFAS POR CAMBIO DE EMPRESA PROVEEDORA. La EDU o la NGDU podrán cobrarle al Cliente tarifas por cambio de empresa proveedora.
  23. HISTORIAL DE PAGO DEL CLIENTE. El Cliente tiene derecho a solicitar, a la empresa minorista competitiva proveedora de electricidad o gas natural, su historial de pago correspondiente a períodos de hasta veinticuatro meses; podrá efectuar dicha solicitud sin cargo dos veces en un período de doce meses.
  24. INFORMACIÓN AMBIENTAL. Podrá encontrar información acerca de las características ambientales y la combinación aproximada de recursos de generación de los suministros de energía de IDT Energy en https://IDTenergy.com/faq/terms-and-conditions.

PA Electricity Fixed Rate No ETF (EN)

PENNSYLVANIA IDT ENERGY ELECTRIC TERMS & CONDITIONS – V.09012017

Electric Generation Supplier

Information

IDT Energy, Inc., 520 Broad Street, Newark, NJ 07102

877-887-6866  www.IDTEnergy.com

You have chosen IDT as your electric generation supplier. IDT is not affiliated with your electric distribution company (“EDC”). IDT is responsible for the electric generation charges on your bill. These charges will appear on your EDC bill separate and apart from your EDC’s distribution charges for delivering your electricity.

Price StructureWith IDT’s Fixed Rate (SmartBudget) plan your rate will be effective starting with your first date of service with IDT and will remain fixed for the first 12 billing cycles.  This rate may be higher or lower than the EDC’s rate.
Generation/Supply PriceYour electricity supply rate during the Initial Term with IDT will be ___________ kWh term.
Statement Regarding SavingsIDT’s rate for electricity supply may be higher or lower than your EDC’s rate, there is no guarantee of savings.
Deposit  RequirementsIDT does not require a deposit.
Contract Start DateYour IDT electric supply service will begin on the date set by your EDC.
Contract Term/ LengthThe Initial Term of this Agreement is 12 billing cycles.
RenewalPrior to the end of the Initial Term, you will receive two separate written notifications. These notifications will explain your options going forward. If you do not respond to the notifications, your service with IDT will continue and this Agreement may automatically rollover to another fixed term (“Renewal Term”) or to month-to-month terms, as set forth in the notifications.
Cancellation/Early Termination FeesYou may cancel your IDT electricity supply service at any time, without cancellation fees.
Electric Distribution Company InformationThe EDC is responsible for distribution charges on your bill. EDCs respond to emergencies and provide other basic utility services as required. Please contact the EDC in the event of an emergency such as a power outage.
  1. Price – For each billing cycle, the price for the electricity supplied pursuant to this Agreement will be calculated by multiplying (i) the agreed-upon fixed rate for the electricity, by (ii) the amount of electricity consumed, as determined by the EDC’s actual or estimated meter reads. The rate for electricity does not include the EDC’s charges and fees.
    Fixed Rate Product: If your Contract Summary indicates that you have chosen a Fixed Rate (SmartBudget) electric product, the rate for the electricity supplied pursuant to this Agreement during the Initial Term (defined in your Contract Summary) will be the rate set forth on the Contract Summary. This rate includes Transmission Charges and estimated total state taxes, including the Gross Receipts Tax, but excludes applicable state and local Sales Tax. This rate will be effective starting with your first date of service with IDT Energy and will remain fixed for the Initial Term.
  2. Length of Agreement – Fixed Rate Product: For the Fixed Rate (SmartBudget) product, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the EDC, and it shall continue until the conclusion of the Initial Term (defined in your Contract Summary). The Agreement may renew at that juncture as described in the Renewal Provisions/Agreement Expiration/Change in Terms section below.
    In the event such notice is given, the EDC will complete the termination on the next available date in accordance with its rules.
  3. Special Terms and Conditions –
    Rebate Programs: From time-to-time IDT Energy may offer a rebate program for new customers who enroll with IDT Energy and maintain active accounts with IDT Energy for a specified period of time. To be eligible to earn a rebate under any such rebate program, Customer will have 60 days to complete a validation process in accordance with the instructions that will be provided to Customer. Customer will also have to be an active customer of IDT Energy, in good standing, at the time the rebate is to be issued in order to qualify for the rebate. Rebate amounts appearing in IDT Energy’s advertising materials or presented orally to potential customers are merely examples of rebate amounts that customers might be eligible to receive. The actual amount of any rebate will be computed by reference to Customer’s actual usage over the term of this Agreement, which may vary substantially from any estimate provided. Any rebate earned by Customer will be sent to Customer at the address provided by Customer during the validation process. Rebates can be issued in a variety of forms including, but not limited to, checks, stored-value cards, or electronic gift cards. Stored-value cards and electronic gift cards will be issued by an issuing bank, pursuant to a direct relationship between Customer and the issuing bank, and will be subject to the terms and conditions of a Cardholder Agreement. Stored-value cards and electronic gift cards will expire 6 months after issuance. From time-to-time IDT Energy may offer a rebate program for new customers who enroll with IDT Energy and maintain active accounts with IDT Energy for a specified period of time. To be eligible to earn a rebate under any such rebate program, Customer will be required to complete a validation process in accordance with the instructions that will be provided to Customer. Customer will also have to be an active customer of IDT Energy, in good standing, at the time the rebate is to be issued in order to qualify for the rebate. Rebate amounts appearing in IDT Energy’s advertising materials or presented orally to potential customers are merely examples of rebate amounts that customers might be eligible to receive. The actual amount of any rebate will be computed by reference to Customer’s actual usage over the term of this Agreement, which may vary substantially from any estimate provided. Any rebate earned by Customer will be sent to Customer at the address provided by Customer during the validation process. Rebates can be issued in a variety of forms including, but not limited to, checks, stored-value cards, or electronic gift cards. Rebates earned in the form of stored-value cards or electronic gift cards will be issued by an issuing bank, pursuant to a direct relationship between the customer and the issuing bank, and are subject to the terms and conditions governing that relationship.
    Renewable Energy Option: “Renewable” energy refers to energy that is generated from renewable resources, such as solar, wind, water or biomass. If you have chosen to participate in IDT Energy’s Renewable Energy Option, IDT Energy will ensure that 100% of the customer’s electricity usage is matched with renewable energy certificates or renewable energy attributes. IDT Energy shall have up to 24 months from the end of each calendar year to address any deficiency that may have arisen in the renewable content of electricity sold under this Agreement during such calendar year.
    If you wish to remove the Renewable Energy Option from your account please contact IDT Energy Customer Service at 1-877-887-6866.
  4. Late Payment and Early Termination Fees – All regular payments are to be made to your EDC. Any unpaid amounts may be subject to late payment charges in accordance with your EDC’s tariff.
    Fixed Rate Product: For the Fixed Rate (SmartBudget) product (unless your Contract Summary indicates that this provision is waived), if either (i) you terminate the Agreement prior to the end of the Initial Term, or (ii) IDT Energy terminates the Agreement prior to the end of the Initial Term due to your breach, you shall pay IDT Energy, in addition to any other applicable charges, an early termination fee for each terminated account, equal to: $10.00 for each month, or portion thereof, remaining in the Initial Term. The parties acknowledge and agree that the actual damages that IDT Energy will suffer as a result of Customer’s early termination or breach are difficult to assess, the early termination fee described herein is a reasonable estimate of such damages, and such early termination fee constitutes liquidated damages rather than a penalty.
  5. Cancellation Provisions – Customer may terminate this Agreement by contacting IDT Energy or the NGDC. However, see previous Section (4. Late Payment and Early Termination Fees) for details on if/when Customer will be subject an Early Termination Fee. If you fail to meet your obligations under this Agreement, or if there is a material adverse change in your business or financial condition (as determined by IDT Energy in its discretion), then, in addition to any other remedies that it may have, IDT Energy may terminate the Agreement. If IDT Energy terminates the Agreement for any reason other than for your non-payment, IDT Energy will follow applicable rules in providing notice to you. Non-Payment – If your electricity service is terminated by your EDC, then this Agreement will be cancelled on the date that your electricity service is terminated. You will owe us for amounts unpaid for our charges for electricity generation service up to the date of termination. Customer Move – If Customer moves from the address listed above, this Agreement is cancelled.
  6. Renewal Provisions/Agreement Expiration/Change in Terms – If you have a fixed term contract approaching the expiration date, or whenever IDT Energy proposes to change the terms of service in any type of contract, you will receive two separate written notifications that precede either the expiration date or the effective date of the proposed changes. These notifications will explain your options going forward. If you do not respond to the notifications, your service with IDT Energy will continue and this Agreement may automatically rollover to another fixed term (“Renewal Term”) or to month-to-month terms, as set forth in the notifications.
  7. Dispute Procedures – Contact IDT Energy with any questions concerning the terms of service at 1-877-887-6866. If you are not satisfied after discussing your terms of service with IDT Energy you may call or write to the Public Utility Commission (PUC), PO Box 3265, Harrisburg, PA 17105-3265, 1.800.692.7380.
  8. Mandatory Arbitration and Class Action Waiver – Any dispute, controversy or claim arising out of, or related to, IDT Energy’s services under this Agreement that is not resolved directly between the parties or by the PUC (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a Residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK REMEDIES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
    THE PARTIES AGREE THAT ALL CLAIMS INCLUDING STATUTORY, STATE OR FEDERAL CLAIMS, MAY BE MADE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ACTIONS, EITHER IN ARBITRATION OR THROUGH AN ADMINISTRATIVE OR COURT PROCEEDING. FURTHER, CUSTOMER WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. AAA MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PIDTDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IN THE EVENT THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION WILL REMAIN IN FORCE. JUDGMENT ON THE ARBITRATOR’S AWARD CAN BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS THE FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
  9. Entire Agreement – This Agreement, including the Contract Summary and any attached enrollment form, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its Sales personnel other than the written statements in this Agreement and that you have made your own decision to enter into this Agreement.
  10. Assignment. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. You may not assign or transfer your rights or obligations under this Agreement.
  11. Choice of Law. This Agreement shall be construed in accordance with and be governed by the laws of the Commonwealth of Pennsylvania without regard to the conflicts of law provisions thereof.
  12. No Warranties. Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  13. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  14. FORCE MAJEURE. IDT Energy will make commercially reasonable efforts to provide electricity hereunder but does not guarantee a continuous supply of electricity to Customer. Certain causes and events out of the control of IDT Energy (“Force Majeure Events”) may result in interruptions in service. IDT Energy will not be liable for any interruptions caused by a Force Majeure Event, and IDT Energy is not, and shall not be, liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, non-performance by the EDC (including, but not limited to, a facility outage on its electric facilities), or any other cause beyond IDT Energy’s control.
  15. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in the Termination section above. IDT Energy’s liability for other claims arising in connection with any service or this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by Customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  16. INDEMNIFICATION. Customer is responsible for, and will indemnify IDT Energy against, any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the electricity after its delivery to Customer’s Residence or place of business, as applicable.
  17. CHANGE IN LAW. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase electricity required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.

Contact Information:

Supplier: IDT Energy, 520 Broad St, Newark, NJ 07102, 1-877-887-6866, www.idtenergy.com

Public Utility Commission, PO Box 3265, Harrisburg, PA 17105-3265, 800-692-7380, www.puc.pa.gov

Electric Distribution Co. (Default Service Provider)–Emergency Number /Universal Service Programs
Duquesne Light Co., 411 7th Ave., Pittsburgh, PA 15219 888-393-7000 / 888-393-7600
Metropolitan Edison P.O. Box 368, Akron, OH 44309 888-544-4877 / 800-545-7741
PECO, 2301 Market St, Philadelphia, PA 19101 800-841-4141 / 800-774-7040
Penelec, P.O. Box 368, Akron, OH 44309 888-544-4877 / 800-545-7741
Penn Power Co., P.O. Box 368, Akron, OH 44309 888-544-4877 / 800-545-7741
PPL, 827 Hausman Rd, Allentown, PA 18104-9392 800-342-5775 / 800-342-5775
West Penn Power, P.O. Box 368, Akron, OH 44309 888-544-4877 / 800-545-7741

PA Natural Gas Fixed Rate No ETF (EN)

IDT ENERGY – PENNSYLVANIA NATURAL GAS TERMS AND CONDITIONS – V.09012017

Natural Gas Supplier InformationIDT Energy, Inc., 520 Broad Street, Newark, NJ 07102

877-887-6866  www.IDTEnergy.com

You have chosen IDT as your natural gas supplier. IDT is not affiliated with your natural gas distribution company (“NGDC”). IDT is responsible for the natural gas distribution charges on your bill. These charges will appear on your NGDC bill separate and apart from your NGDC’s distribution charges for delivering your natural gas.

Price StructureWith IDT’s Fixed Rate (SmartBudget) plan, your rate will be effective starting with your first date of service with IDT and will remain fixed for the first 12 billing cycles. This rate may be higher or lower than the NGDC’s rate.
Natural Gas Supply PriceYour Natural Gas supply rate with IDT during the Initial Term will be _______ per CCF/Therm.
Statement Regarding SavingsIDT’s rate for Natural Gas supply may be higher or lower than your NGDC’s rate, there is no guarantee of savings.
Deposit RequirementsIDT does not require any deposit.
Contract Start DateYour IDT Natural Gas supply service will begin on the date set by your NGDC.
Contract Duration/LengthThe Initial Term of this contract is 12 billing cycles.
Cancellation/Early Termination FeesYou may cancel your IDT natural gas supply service at any time, with no cancellation fees.
IncentivesFrom time-to-time IDT Energy may offer a rebate program for new customers who enroll with IDT Energy and maintain active accounts with IDT Energy for a specified period of time. To be eligible to earn a rebate under any such rebate program, Customer will have 60 days to complete a validation process in accordance with the instructions that will be provided to Customer.
End of ContractYou will receive an initial notice within 60 to 75 days before the expiration of the Initial Term.  Also, you will receive an options notice approximately 45 days prior to the expiration of the Initial Term advising you of your renewal options. If you do not respond to the notifications, your service with IDT will continue and this Agreement will automatically rollover to another fixed term, or to month-to-month terms, as set forth in the notifications.
  1. Price – For each billing cycle, the price for the natural gas supplied pursuant to this Agreement will be calculated by multiplying (i) the agreed-upon variable or fixed rate for the natural gas, by (ii) the amount of natural gas consumed, as determined by the NGDC’s actual or estimated meter reads. The rate for natural gas, whether a variable rate or fixed rate, does not include the NGDC’s charges and fees.
    Fixed Rate Product: If your Contract Summary indicates that you have chosen a Fixed Rate (SmartBudget) natural gas product, the rate for the natural gas supplied pursuant to this Agreement during the Initial Term (defined in your Contract Summary) will be the rate set forth on the Contract Summary. This rate includes natural gas Commodity Charges and estimated total state taxes but excludes applicable state and local Sales Tax. This rate will be effective starting with your first date of service with IDT Energy and will remain fixed for the Initial Term.
    Variable Rate Product: If your Contract Summary indicates that you have chosen a Variable Rate (SmartFlex) natural gas product, the rate for the natural gas supplied pursuant to this Agreement during the first billing cycle will be the rate set forth on the Contract Summary. Thereafter, the rate will fluctuate at IDT Energy’s discretion. When setting rates, IDT Energy will consider numerous factors including, but not limited to, current conditions on the NYMEX commodity exchange, the wholesale cost of natural gas, capacity costs, storage costs, balancing costs, cost of transportation of gas to the delivery point, IDT Energy’s expenses and margins and all applicable taxes, fees, or assessments. The rate includes natural gas Commodity Charges and estimated total state taxes but excludes applicable state and local Sales Tax. There is no limit on how much the rate may change from one billing cycle to the next. The rate may be higher or lower than the NGDC’s rate in any particular billing cycle. There is no cap on the rate. You will receive notice of variable rate changes when you receive the bill with that rate. More information about this variable rate product, including what the rate has been for the past 24 months, can be found at www.idtenergy.com or you can call 1-877-887-6866. However, please remember that past rates do not indicate present or future rates.
  2. Length of Agreement – Fixed Rate Product: For the Fixed Rate (SmartBudget) product, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the NGDC, and it shall continue until the conclusion of the Initial Term (defined in your Contract Summary). The Agreement may renew at that juncture as described in the Renewal Provisions/Agreement Expiration/Change in Terms section below.
    Variable Rate Product: For the Variable Rate (SmartFlex) product, this Agreement shall commence as of the date Customer’s enrollment with IDT Energy is deemed effective by the NGDC, and it shall continue until either IDT Energy or Customer provides 15 days’ notice of termination to the other. Customer may cancel this agreement by contacting IDT Energy at 520 Broad St, Newark, NJ 07102, by phone at 1-877-887-6866, or by email at contactus@idtenergy.com. In the event such notice is given, the NGDC will complete the termination on the next available date in accordance with its rules.
  3. Special Terms and Conditions – Rebate Programs: From time-to-time IDT Energy may offer a rebate program for new customers who enroll with IDT Energy and maintain active accounts with IDT Energy for a specified period of time. To be eligible to earn a rebate under any such rebate program, Customer will have 60 days to complete a validation process in accordance with the instructions that will be provided to Customer. Customer will also have to be an active customer of IDT Energy, in good standing, at the time the rebate is to be issued in order to qualify for the rebate. Rebate amounts appearing in IDT Energy’s advertising materials or presented orally to potential customers are merely examples of rebate amounts that customers might be eligible to receive. The actual amount of any rebate will be computed by reference to Customer’s actual usage over the term of this Agreement, which may vary substantially from any estimate provided. Any rebate earned by Customer will be sent to Customer at the address provided by Customer during the validation process. Rebates can be issued in a variety of forms including, but not limited to, checks, stored-value cards, or electronic gift cards. Stored-value cards and electronic gift cards will be issued by an issuing bank, pursuant to a direct relationship between Customer and the issuing bank, and will be subject to the terms and conditions of a Cardholder Agreement. Stored-value cards and electronic gift cards will expire 6 months after issuance.
  4. Late Payment and Early Termination Fees – All regular payments are to be made to your NGDC. Any unpaid amounts may be subject to late payment charges in accordance with your NGDC’s tariff.
    Variable Rate Product: There are no early termination fees for termination of a Variable Rate (SmartFlex) Agreement.
    Fixed Rate Product: For the Fixed Rate (SmartBudget) product (unless your Contract Summary indicates that this provision is waived), if either (i) you terminate the Agreement prior to the end of the Initial Term, or (ii) IDT Energy terminates the Agreement prior to the end of the Initial Term due to your breach, you shall pay IDT Energy, in addition to any other applicable charges, an early termination fee for each terminated account, equal to: $10.00 for each month, or portion thereof, remaining in the Initial Term. The parties acknowledge and agree that the actual damages that IDT Energy will suffer as a result of Customer’s early termination or breach are difficult to assess, the early termination fee described herein is a reasonable estimate of such damages and such early termination fee constitutes liquidated damages rather than a penalty.
  5. Cancellation Provisions – Customer may terminate this Agreement by contacting IDT Energy or the NGDC. However, see previous Section (4. Late Payment and Early Termination Fees) for details on if/when Customer will be subject an Early Termination Fee. If you fail to meet your obligations under this Agreement, or if there is a material adverse change in your business or financial condition (as determined by IDT Energy in its discretion), then, in addition to any other remedies that it may have, IDT Energy may terminate the Agreement. If IDT Energy terminates the Agreement for any reason other than for your non-payment, IDT Energy will follow applicable rules in providing notice to you. Non-Payment – If your natural gas service is terminated by your NGDC, then this Agreement will be cancelled on the date that your natural gas service is terminated. You will owe us for amounts unpaid for our charges for natural gas supply up to the date of termination. Customer Move – If Customer moves from the address listed above, this Agreement is cancelled.
  6. Renewal Provisions/Agreement Expiration/Change in Terms – If you have a fixed duration contract approaching the expiration date, or whenever IDT Energy proposes to change the terms of service, you will receive two separate written notifications, the first approximately 60 to 75 days in advance and the second 45 days in advance of either the expiration date or the effective date of the proposed changes. These notifications will explain your options going forward. If you do not respond to the notifications, your service with IDT Energy will continue and this Agreement may automatically rollover to another fixed term (“Renewal Term”) or to month-to-month terms, as set forth in the notifications.
  7. Dispute Procedures – Contact IDT Energy with any questions concerning the terms of service at 1-877-887-6866. If you are not satisfied after discussing your terms of service with IDT Energy you may call or write to the Public Utility Commission (PUC), Bureau of Consumer Services, PO Box 3265, Harrisburg, PA 17105-3265, 1.800.692.7380.
  8. Mandatory Arbitration and Class Action Waiver – Any dispute, controversy or claim arising out of, or related to, IDT Energy’s services under this Agreement that is not resolved directly between the parties or by the PUC (collectively, the “Claims”), shall be resolved by arbitration before the American Arbitration Association (“AAA”) conducted under the AAA Commercial Rules and, if Customer is a Residential customer, the Consumer-Related Disputes Supplementary Procedures.
    BY ENTERING INTO THIS AGREEMENT, YOU ARE GIVING UP YOUR RIGHTS TO SEEK REMEDIES IN COURT, AND THE RIGHT TO A JURY TRIAL. THE ABILITY TO CONDUCT DISCOVERY IN ARBITRATION IS LIMITED AND THE ARBITRATOR’S DECISION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THE AAA SHALL HAVE THE POWER TO RULE ON ANY CHALLENGE TO ITS OWN JURISDICTION OR TO THE VALIDITY OR ENFORCEABILITY OF ANY PORTION OF THIS ARBITRATION PROVISION.
    THE PARTIES AGREE THAT ALL CLAIMS INCLUDING STATUTORY, STATE OR FEDERAL CLAIMS, MAY BE MADE SOLELY ON AN INDIVIDUAL BASIS, AND THAT THIS AGREEMENT DOES NOT PERMIT CLASS ACTIONS, EITHER IN ARBITRATION OR THROUGH AN ADMINISTRATIVE OR COURT PROCEEDING. FURTHER, CUSTOMER WILL NOT HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. AAA MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PIDTDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IN THE EVENT THE PROHIBITION ON CLASS ARBITRATION IS DEEMED INVALID OR UNENFORCEABLE, THEN THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION WILL REMAIN IN FORCE. JUDGMENT ON THE ARBITRATOR’S AWARD CAN BE ENTERED IN ANY COURT HAVING JURISDICTION. THIS AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS THE FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
  9. Entire Agreement – This Agreement, including the Contract Summary and any attached enrollment form, constitutes the entire agreement between you and IDT Energy. You acknowledge that you are not relying on any advice, statements, recommendations or representations of IDT Energy or its Sales personnel other than the written statements in this Agreement and that you have made your own decision to enter into this Agreement.
  10. Assignment. IDT Energy may assign or transfer its rights or obligations under this Agreement after first informing you in writing of such transfer or assignment. The terms of this Agreement will remain unchanged after such assignment. You will receive prior notification of any subsequent assignment. You may not assign or transfer your rights or obligations under this Agreement.
  11. Choice of Law. This Agreement shall be construed in accordance with and be governed by the laws of the Commonwealth of Pennsylvania without regard to the conflicts of law provisions thereof.
  12. No Warranties.Customer acknowledges and agrees that no warranty, duty or remedy, whether expressed, implied or statutory, is given or intended to arise out of this Agreement except as otherwise expressly stated herein, and IDT Energy specifically disclaims all other warranties, expressed or implied including any warranty of merchantability or fitness for a particular purpose or use.
  13. SEVERABILITY. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portions of this Agreement, which shall remain in full force and effect as if the part determined to be invalid had not been contained herein at the time of the execution of this Agreement.
  14. FORCE MAJEURE. IDT Energy will make commercially reasonable efforts to provide natural gas hereunder but does not guarantee a continuous supply of natural gas to Customer. Certain causes and events out of the control of IDT Energy (“Force Majeure Events”) may result in interruptions in service. IDT Energy will not be liable for any interruptions caused by a Force Majeure Event, and IDT Energy is not, and shall not be, liable for damages caused by Force Majeure Events. Force Majeure Events shall include acts of God, fire, flood, storm, terrorism, war, civil disturbance, acts of any governmental authority, accidents, strikes, labor disputes or problems, required maintenance work, inability to access the local distribution utility system, non-performance by the NGDC (including, but not limited to, a facility outage on its distribution system), or any other cause beyond IDT Energy’s control.
  15. LIMITATION OF LIABILITY. In no event shall IDT Energy or Customer be liable to the other or to any third party for any indirect, incidental, consequential, punitive, reliance or special damages, including without limitation, damages for lost profits, advantage, savings or revenues of any kind or increased cost of operations, whether or not IDT Energy or Customer has been advised of the possibility of such damages. IDT Energy’s liability and Customer’s exclusive remedies against IDT Energy, for any damages caused by any service outage, defect or failure shall be the termination provisions set forth above in the Termination section above. IDT Energy’s liability for other claims arising in connection with any service or this Agreement, if not otherwise limited by another provision of this Agreement, shall be limited to proven direct damages not to exceed per claim (or in the aggregate during any 12-month period), the total net payments made by Customer for the applicable service during the 12 month’s preceding the month in which the damage occurred.
  16. INDEMNIFICATION. Customer is responsible for, and will indemnify IDT Energy against, any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the natural gas after its delivery to Customer’s residence or place of business, as applicable.
  17. CHANGE IN LAW. If at some future date there is a change in any law, rule, or regulation whereby IDT Energy is prevented, prohibited or frustrated from carrying out the terms of the Agreement, then, at the sole discretion of IDT Energy, this Agreement may be cancelled. If, at some future date, there is a change in a federal or state approved tariff affecting IDT Energy’s costs to purchase the natural gas required to provide your service, then, at the sole discretion of IDT Energy, this Agreement may be modified to reflect those costs.

Contact Information:

Supplier: IDT Energy, Inc, 520 Broad St, Newark, NJ 07102, 1-877-887-6866, www.idtenergy.com

Information about shopping for a natural gas supplier is available from:

Pennsylvania Public Utility Commission (PUC)
400 North Street, Harrisburg, PA 17120
1-800-692-7380
www.pagasswitch.com

Pennsylvania Office of Consumer Advocate
www.oca.state.pa.us

Rates

Rates

Statement of Principles

1. Introduction
This is a voluntary Statement of Principles (Principles) for marketing retail energy (natural gas and electricity) to residential and small business customers. The Retail Energy Providers (REPs) and Energy Services Companies (ESCOs) adopting these Principles do so to reflect their desire to provide fair disclosure in marketing energy to customers. The Principles are not a substitute for the mandatory provisions of the New York Uniform Business Practices (UBP) or any law or order by which ESCOs or REPs are bound. Instead, it is intended that these Principles will help:

  • Protect customers participating in the deregulated energy market
  • Build and maintain customer confidence in the retail energy industry
  • Promote the effective transition to full retail energy competition
  • Enhance efficient retail market operation by clarifying standards and promoting reliable service
  • Facilitate ongoing cooperation between the retail energy industry, regulators and customers
  • Raise awareness of and promote compliance with the provisions applicable to the marketing of retail energy in the UBP
  • REPs and ESCOs remain flexible and responsive to changing patterns of customer behavior and the changing nature of the energy industry

2. Living Document
This Statement of Principles is designed to remain an organic document that may be voluntarily modified by REPs and ESCOs to address changes in marketing practices and conditions.
3. Training of Marketing Representatives
REPs and ESCOs shall take reasonable steps to ensure that their training of marketing representatives includes awareness of these Principles, the New York UBP, customers right to choose a retailer, knowledge of the REP/ESCO products and services and the ability to explain product and service offers being made by the marketing representative.
4. Personal Contact with Customers
4.1 In person contact with Customers

Representatives of REPs/ESCOs adopting these Principles who engage in in-person negotiations with customers held somewhere other than the REP’s/ESCO’s place of business, which may lead to a contract for the sale of energy, will on first entering into negotiations and upon request produce identification which indicates the full name of the marketing representative, shows a photograph of the marketing representative, does not depict the utility name or logo, states the name of the REP/ESCO represented by the marketing representative, includes the business address of the REP/ESCO, provides the REP/ESCO telephone number for inquiries, verification and complaints. In addition, the marketing representative will leave the premises upon the request of the occupant or owner of the premises or any person with whom the negotiation is conducted.

4.2 Telephone contact with Customers

Representatives of REPs/ESCOs adopting these Principles who engage in negotiations with a customer by telephone, which may lead to a customer entering a contract will provide the first name and, on request, the operator identification number of the marketing representative making the telephone call, state the name of the REP/ESCO on whose behalf the call is being made and will not represent that the REP/ESCO is acting on behalf of the utility and state the purpose of the telephone call.
5. Conduct
Recognizing that it is in the interests of both customers and REPs/ESCOs that customers understand and consent to the terms on which they are being offered services, REPs/ESCOs adopting these Principles shall not engage in misleading or deceptive conduct, nor make false or misleading representations. They shall use words and images that facilitate customer understanding of REP/ESCO products and services, use reasonable efforts to provide accurate and timely information about services and products and ensure that any product or service offerings that are made by a REP/ESCO contain information that is designed to be understood by the customer.
6. Dispute Resolution
REPs/ESCOs adopting these Principles shall maintain an internal process for handling customer complaints and resolving disputes arising from marketing activities.

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